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OpenID UEX Summit




Tuesday, February 10, 2009
In an ideal world...
             The user understands...
         ▪

                 the value of single sign in.
             ▪

                 the relationship between RP and OP
             ▪

                 What parts of their identity are being shared
             ▪




          They understand all this without being overwhelmed by choice and
          complexity


Tuesday, February 10, 2009
Facebook Connect’s Approach




Tuesday, February 10, 2009
How can the user understand the value?
                                   Value: Skip filling out this
                               ▪

                                   form or registering if you have
                                   a Facebook account
                                   Problems: this experience is
                                   controlled by the RP.

                                   Solutions:

                                   Education - team works with
                                   outside parties to provide
                                   guidelines, design tips, and best
                                   practices.

                                   Brand - Facebook icon,
                                   distinctive distinctive blue button


Tuesday, February 10, 2009
The problem of choice
                                     Citysearch solution
                                 ▪

                                     isn’t really scalable to a
                                     bunch of dierent
                                     provider.
                                     At the same time, you
                                 ▪

                                     don’t want to present
                                     too many choices.
                                     What is the happy
                                 ▪

                                     medium?
                                         Users respond to
                                     ▪

                                         brands, not concepts.
                                         Can we limit options
                                     ▪
                                         by being smart?

Tuesday, February 10, 2009
What is the relationship between RP and
                                   Problem: we want to message
                               ▪

                                   “Hey, these two sites are
                                   going to be tied together
                                   somehow.”
                                   Solutions:

                                   Simple popup - don’t get taken
                                   away from the RP

                                   Graphics - both RP and OP are
                                   portrayed with their logos.

                                   Simplify everything else--not
                                   much text, since users tend not
                                   to read.


Tuesday, February 10, 2009
Same philosophy for non-browser




Tuesday, February 10, 2009
What’s being shared?
                                    Problem: we want the user to
                                ▪

                                    understand that connecting
                                    means RP will know who they
                                    are, and can publish stu back
                                    to Facebook.
                                    Solutions:

                                    Arrows - indicate what data is being
                                    transferred in each direction

                                    Profile picture - shows up on 3rd
                                    party site.

                                    Simplify - additional permissions
                                    granted later as needed.


Tuesday, February 10, 2009
What we’d like to do today




Tuesday, February 10, 2009
As a community...
         ▪ We   need to figure out how to sell the value of a
            single identity on the web
         ▪ We  need to provide a simple, standardized
            authentication experience




Tuesday, February 10, 2009
Selling the value
                Where should the integration begin?
            ▪

                    With log in?
                ▪

                    With registration?
                ▪

                How should it be worded?
            ▪

                    “Use OpenID...”
                ▪

                    “Sign on with your ____ account?”
                ▪

                What graphics or buttons should be used?
            ▪




                Deliverables: provide a list of guidelines and best practices for
            ▪
                the sign on experience


Tuesday, February 10, 2009
The Auth Experience




Tuesday, February 10, 2009
The Auth Experience
                Can we simplify?
            ▪

                Can we standardize?
            ▪




            ▪




Tuesday, February 10, 2009
(c) 2007 Facebook, Inc. or its licensors.  quot;Facebookquot; is a registered trademark of Facebook, Inc.. All rights reserved. 1.0




Tuesday, February 10, 2009

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  • 1. OpenID UEX Summit Tuesday, February 10, 2009
  • 2. In an ideal world... The user understands... ▪ the value of single sign in. ▪ the relationship between RP and OP ▪ What parts of their identity are being shared ▪ They understand all this without being overwhelmed by choice and complexity Tuesday, February 10, 2009
  • 4. How can the user understand the value? Value: Skip filling out this ▪ form or registering if you have a Facebook account Problems: this experience is controlled by the RP. Solutions: Education - team works with outside parties to provide guidelines, design tips, and best practices. Brand - Facebook icon, distinctive distinctive blue button Tuesday, February 10, 2009
  • 5. The problem of choice Citysearch solution ▪ isn’t really scalable to a bunch of dierent provider. At the same time, you ▪ don’t want to present too many choices. What is the happy ▪ medium? Users respond to ▪ brands, not concepts. Can we limit options ▪ by being smart? Tuesday, February 10, 2009
  • 6. What is the relationship between RP and Problem: we want to message ▪ “Hey, these two sites are going to be tied together somehow.” Solutions: Simple popup - don’t get taken away from the RP Graphics - both RP and OP are portrayed with their logos. Simplify everything else--not much text, since users tend not to read. Tuesday, February 10, 2009
  • 7. Same philosophy for non-browser Tuesday, February 10, 2009
  • 8. What’s being shared? Problem: we want the user to ▪ understand that connecting means RP will know who they are, and can publish stu back to Facebook. Solutions: Arrows - indicate what data is being transferred in each direction Profile picture - shows up on 3rd party site. Simplify - additional permissions granted later as needed. Tuesday, February 10, 2009
  • 9. What we’d like to do today Tuesday, February 10, 2009
  • 10. As a community... ▪ We need to figure out how to sell the value of a single identity on the web ▪ We need to provide a simple, standardized authentication experience Tuesday, February 10, 2009
  • 11. Selling the value Where should the integration begin? ▪ With log in? ▪ With registration? ▪ How should it be worded? ▪ “Use OpenID...” ▪ “Sign on with your ____ account?” ▪ What graphics or buttons should be used? ▪ Deliverables: provide a list of guidelines and best practices for ▪ the sign on experience Tuesday, February 10, 2009
  • 12. The Auth Experience Tuesday, February 10, 2009
  • 13. The Auth Experience Can we simplify? ▪ Can we standardize? ▪ ▪ Tuesday, February 10, 2009
  • 14. (c) 2007 Facebook, Inc. or its licensors.  quot;Facebookquot; is a registered trademark of Facebook, Inc.. All rights reserved. 1.0 Tuesday, February 10, 2009

Editor's Notes