1. Erasmus IP FORTE 2 Final report IP FORTE 2

3. LabasRytas

4. Huomenta

5. Goedemorgen

6. Buenos Dias

7. Erasmus – intensive

8. Eruption: Eyafjallajökull

9. Hospitality Management

10. 4 different topics

11. Sustainability

13. Business communication? It can be separated in internal and external “Effective communication needs to be built around this simple foundation and realization: communication is a dialogue, not a monologue. Communication - a dual listening process." Dr. Heinz Goldmann, Chair, Heinz Goldmann International Foundation for Executive Communications, Geneva.

15. What is the grade of satisfaction concerning sustainability?

16. Recommendations For internal business communication – trainings for the staff.

17. Recommendation For external business communication - creation of awareness.

18. Marketing & Logisticspresented by: Eline Alsemgeest

20. Price; high vs low

21. Place; city vs country side

22. Product; starting fase

23. Promotion; sustainable or marketing strategy

24. Physical evidence; all small changes help

25. People; creating awareness

27. Think green & act green

28. List important items/ topics

29. Starting numbers and goal

30. Receiving points for …..

31. Implementation of one idea

33. Better prices, better working conditions for growers

34. Eco-products

35. Organic, no pesticides

36. Local products

37. Less pollution, promoting local economy Lower footprints!

38. Operational Managementpresented by: Carmen Van Hoylandt

40. Convert input into output:

42. Purchasing management

43. Catering

44. Energy

45. Maintenance

47. Less delivery transport

48. Use of wastewater

49. Reducing water consumption

51. Water and electricity consumption

52. Laundry reduction

54. Introduction What is a future trend?

56. Meeting the need of your customer

57. More customer orientation

58. New ways to work

59. Fast work  slow work

60. Physical, Virtual & Social space

61. Certifications

62. Increasing importance and reliability

64. Meet the needs of the Stakeholders

65. Government and business

66. Social, Political and Economical agenda

67. Social and ethical responsibilities

69. Training in sustainability for staff

70. International standard of sustainability

71. Working with sustainable partners

72. Work place = second home

73. Small organizations:

75. Thank you KiitosAČiubedanktmuchas gracias Any questions?