Since it’s opening ELANCE has envolved into the world’s leading projects-based market place and workspace, helping tens of thousands of small and medium businesses outsource their projects to service providers in a wide variety of categories. Most of the businesses today use ELANCE to achieve more by finding great people in getting work done in a new way.
Elance is using the “remote work system”, creating a strategy of “Crowdsourcing” for freelancers: - To encourage them to use the workspace after the job match with the buyers - To increase the number of the customers
To help skilled freelancers reach international markets, ELANCE use a “Crowdsourcing” platform with the three features to connect and transact business. 1. The interview Process; Elance offers: - a chat function - a click-to-call function allowing any buyer to call anonymously and for any provider. - a certification tests for the providers to evaluate their level of expertise, which give buyers more of an assurance of a provider’s skills. 2. The payment system; Elance offers: - an escrow account where the buyers place the payment to the providers upon completion of the project . - once a provider completes the job, there is no guarantee that the provider will pay, however Elance also offers dispute assistance for both buyers and providers.
3. Tracking Project Status: - reporting system where buyers can set milestones for providers to meet and report on their status showing progress against milestones . - time tracking widget that a provider can apply to a deliverable or milestone and attach files
This “crowdsourcing” has some advantages and also some disadvantages: