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Success Factors2008
1.
Success Factors What traditional
business needs to know about Web 2.0 July, 2008 Intelligence for a networked economy
2.
Joshua-Michéle Ross Executive Briefings
• Innovation Labs • Public Seminars • Strategic Consulting
3.
How do we
stop it?
4.
We need to
rethink a few things How we organize to do business on the Social Web How we relate and engage with our customers
5.
New Organizing Principles
6.
1. Listening beats
Talking 2. Relationships beat Transactions 3. Open beats Closed
7.
1. Listening beats
Talking Most companies are organized to talk… Listening delivers products and services better, cheaper and faster...
Download now