Demand and supply management

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Session on Demand and Supply management in Operations and Co-delivery of high quantity and quality experiences through partnerships framework.

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  • It’s not about the number of meetings.Don’t be desperate and talk to everyone.You always want to be an exclusive partner.
  • Focus on countries with the same scale, you’ll probably be the only partner to them and they will be the only partner to you.
  • Don’t set partnerships you can’t deliver.
  • Satisfaction (???)
  • Demand and supply management

    1. 1. Demand and Supply Management & Partnerships and Co-delivery We act towards sustainable Impact
    2. 2. Accountability Analyze Plan Retain & Scale up! Deliver We act towards sustainable Impact
    3. 3. Student Market External Analysis NPS Partnership Relevance Governme nt Relations Supply & Demand Historical Data We act towards sustainable Impact Performanc e Potential
    4. 4. Source of Data • MyAIESEC.net • DAAL • AFT (Available Form Tracker) • Customer Gauge • OP & ORS We act towards sustainable Impact
    5. 5. Level of Operations Past Performance Sub-regional Trend Potential Entities We act towards sustainable Impact Ways of How to Select Your Partner!
    6. 6. THE PHILIPPINES GHANA UNITED STATES MAURITIUS NIGERIA BAHRAIN AUSTRALIA UNITED KINGDOM SRI LANKA PORTUGAL SERBIA CAMBODIA TOGO GREECE THE NETHERLANDS SINGAPORE HONG KONG CANADA TANZANIA JAPAN PAKISTAN CHILE BULGARIA SLOVAKIA MOROCCO THAILAND FRANCE SOUTH AFRICA KOREA NEW ZEALAND VENEZUELA CAMEROON UGANDA AUSTRIA NORWAY SWITZERLAND GEORGIA KAZAKHSTAN ETHIOPIA ESTONIA 500 450 400 350 300 250 200 150 100 50 0 469 466 447 421 416 414 407 390 388 366 358 Level of Operations 341 336 325 318 311 294 293 272 256 245 239 236 235 231 205 180 175 173 We act towards sustainable Impact 150 144 143 140 137 128 126 126 110 108 101
    7. 7. Past Performance We act towards sustainable Impact
    8. 8. Past Performance iGCDP 01.07.12 – 30.06.13 14 12 10 8 6 4 2 0 We act towards sustainable Impact
    9. 9. Past Performance oGCDP 01.07.12 – 30.06.13 250 200 150 100 50 0 Column1 Column2 We act towards sustainable Impact Column3
    10. 10. Potential Entities We act towards sustainable Impact
    11. 11. Sub-regional Trend West Africa West Africa 496 Nigeria Togo 208 Benin Nigeria 44 Ghana Nigeria 39 Cote d’Ivoire Nigeria 34 Cameroon Nigeria 14 We act towards sustainable Impact
    12. 12. Goals # of GCDP Realizations NPS Score Elements Setting • KPIs: • # of TNs Raised • # of EPs Raised • # of Matched Forms • KPIs: • Response Rate • % of Promoters We act towards sustainable Impact Timeline
    13. 13. Goals Issues + Projects • Selection of issues/projects • Marketing materials • Promotion Support Internship Details • Duration of internship • Start/End Dates • Job Descriptions • EP profile/background • Preparation of EPs • EPs break period duration and time Elements Setting Logistical Arrangements • Specification of: • Accommodation – Location & Type • Airport pick-up • Transportation We act towards sustainable Impact Timeline Investments • Product Pricing • Incentives • HR Capacity
    14. 14. Goals Elements Setting TN Raises Timeline Realization Period EP Raises Matching Period We act towards sustainable Impact
    15. 15. Capacity/HR Communication EP Preparation Partnership Manager Defining the Channel Sending Entity Preparation Weekly Partnership Manager Meetings CEEDers Hosting Entity Preparation Firefighting EP Team Leader Visits/Feedback We act towards sustainable Impact Communication Elements in Delivery
    16. 16. Planning for the next Period Feedback Feedback Implementation Plan We act towards sustainable Impact Goals Elements Setting Timeline
    17. 17. Accountabilit y We act towards sustainable Impact
    18. 18. Co-delivery We act towards sustainable Impact
    19. 19. One bowl makes no sound, Two bowls Dingding-DoundDound! - Ancient Chinese Saying We act towards sustainable Impact
    20. 20. This doesn't’t happen without 2 ppl’s efforts We act towards sustainable Impact
    21. 21. Co-delivery Accountability • Co-delivery is a more concrete way to do cooperations, in order to provide more and better experiences. • The responsibilities are shared between the host and sending entity. • The main focus is the development of the EP/Trainee. We act towards sustainable Impact
    22. 22. Home Entity Side Operations Pre- Exchange Exchange - OPS - Introducing EPs to AIESEC - Logistical support of EPs for the internship - Preparation Webinars - Expectations setting on JD -EP Lead Delivery and Logistical Support (Check In) Post - Exchange -Re-Integration Seminar - Improvement of OGX product & processes based on customer feedback -Improvement of ICX product & processes based on customer feedback NPS Co-delivery Flow -Attend NPS Webinars -Implement NPS Culture -Assure Response Rate of the matched experiences -Assure Response Rate of the realized experiences We act towards sustainable Impact -Assure Response Rate of the completed experiences
    23. 23. Host Entity Side Operations Pre- Exchange Exchange -- OPS - Introducing EPs to AIESEC - Logistical support of EPs for the internship -Preparation Webinars -Expectations settingonJD -EP Lead Delivery and Logistical Support (Check In) Post - Exchange -Re Integration Seminnar - Improvement of OGX product & processes based on customer feedback -Improvement of ICX product & processes based on customer feedback NPS Co-delivery Flow -Attend NPS Webinars -Implement NPS Culture --Assure Response Rate of the matched experiences -Assure Response Rate of the realized experiences We act towards sustainable Impact -Assure Response Rate of the completed experiences
    24. 24. C o D e l i v e r y F l o w – Check List Operations Pre- Exchange Exchange - OPS - Introducing EPs to AIESEC - Logistical support of EPs for the internship - Preparation Webinars - Expectations setting on JD -EP Lead Delivery and Logistical Support (Check In) Post - Exchange -Re-Integration Seminar - Improvement of ICX product & processes based on customer feedback -Improvement of OGX product & processes based on customer feedback NPS Co-delivery Flow -Attend NPS Webinars -Implement NPS Culture -Assure Response Rate of the matched experiences -Assure Response Rate of the realized experiences We act towards sustainable Impact -Assure Response Rate of the completed experiences
    25. 25. Recap We act towards sustainable Impact
    26. 26. Accountabilit y Analyze Plan Retain & Scale up! Deliver We act towards sustainable Impact
    27. 27. So HOW do we Make this GCDP Partnership Happen ? We act towards sustainable Impact
    28. 28. GCDP Partnership Tool Yeeeaaa !!!!! We act towards sustainable Impact
    29. 29. Let’s Practice !!! We act towards sustainable Impact
    30. 30. QUESTIONS !!! :D We act towards sustainable Impact
    31. 31. GCDP LC-LC Partnership Tool Available Meet Daniel and Jibola We act towards sustainable Impact

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