Bodylanguage 120928022827-phpapp02
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    Bodylanguage 120928022827-phpapp02 Bodylanguage 120928022827-phpapp02 Presentation Transcript

    • BODY LANGUAGEBody language communicatesmuch more than words. Bodylanguage signals are called‘leakages’ because you may try totell something, but the truth willleak out visually.
    • Aspects of Body Language
    • Territory• Personal– Close -1½ to 2½ feet– Far - 2½ to 4 ½ feet• Intimate– Touching– 6-18”• Social– Close 4-7 feet– Far - 7-12 feet• Public– Close - 12-25 feet– Far - 25 feet orgreater
    • Cultures• A crowdedculture• What is yourprivate space?
    • When you invade my space• Reactions to aninvasion of yourspace– Feel troubled– Get defensive– Become aggressive– Retaliate
    • Masks We Wear• Public Masks– Public smile– Clothing– Putting on my face• Extended territory– On the road– At work• Can we drop masks?
    • Jockeying for position• Inclusive - Non-inclusive– How you include/exclude others in a group• Parallel body positions– Will position yourselves to relate to each other– Side by side are neutral– Facing means people are involved• Congruence-incongruence– Groups that imitate each other
    • Looking• How long do you look?– Staring- dehumanizes or challenges– Glances - socially acceptable timing– Appraisal- may indicate interest• Do you look when you talk?• Do you look when you listen?
    • ‘What often happens in any relationship is thatlanguage itself becomes a mask and a means ofclouding and confusing the relationship. If thespoken language is stripped away and the onlycommunication left is body language, the truthwill find some way of poling through. Spokenlanguage itself is a great obscurer”Body Language, Julius Fast, MJF books, 1970.Actions Speak Louder than Words?
    • Misinterpretation = Trouble??• Lost business– Lack of animation = lack ofinterest?– US tendency to get right tobusiness
    • Troubles• Conflict with peers• Different work styles• Wrong assumptions
    • Trouble….• Misinterpretation ofsignals– Can be BIG trouble– Legal trouble– Do you know how toact or are youconfused?
    • Do you know what you are saying?
    • ZonesIntimate
    • Personal
    • Social
    • Public
    • Shows that a person does notknow or understand what you aretalking about
    • Means"All correct"
    • It is an OK signal normally, but,when it is jerked sharplyupwards it becomes an insultsignal
    • Submissive palm positionDominant palm positionAggressive palm position
    • Taking controlhandshakeGiving control handshakeGlove handshake
    • Positiveexpectation
    • Lowered steeple Raised steeple
    • High clenched hands indicate people who are difficult to decipher
    • Gripping handsConfidence Frustration
    • &
    • ThumbdisplaysNegative & superior attitudeDominant or aggressive
    • Suppress the deceitful words
    • Catch a lie..Sometimes indicates thinking hard
    • Indicates anger & frustrationCollar pull
    • EvaluationBoredom
    • Standard arm cross gestureDefensiveOrnegative attitude
    • Arm Gripping GestureShow that the user is cool’andto make his superiority felt
    • Partial Arm-Cross Barrier Gesturelacking inself-confidence
    • ‘Readiness which in the rightcontext is correct,but the basic meaning isaggression
    • Closed formationShows intimacy and signals for privacy
    • Shows nervous,reserved or defensiveattitude
    • The 4 Leg Lock PositionSign of thetough-minded,stubborn individual
    • Territorial gestureIndicates pride of ownership
    • OwnershipgestureReflects an easygoing, relaxed and carefree attitude