TrendyTopicsTwitter

Twitter’s Impacton LibrariesJoe Murphy, Twitter: Libraryfuture
Social Networking for Libraries, Trendy Topics 2010 Conference
Yale University Science Libraries
joseph.murphy@yale.edu
2/9/2010

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Joe Murphy Twitter: libraryfuture
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Outline of Today’s Discussion
What Twitter is
What Twitter means for libraries
How libraries leverage Twitter
Practical considerations
Deeper implications/impacts of Twitter for libraries
Twitter skills for librarians & end users
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Twitter bridges allows us to bridge the social & mobile web
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What Twitter is
Twitter is…..
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Features & Functions
Create content - Post
Interact – Public & private reply
Privacy - Setting & managing
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Twitter & Libraries
Real-time information engagement
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Twitter as Extension
Marketing
Events, services, advocacy
Customer service
Building community & trust
As point of contact
Sky is the limit
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How We Can Use Twitter forOur Library Services
Reference:
Public, private, proactive
Instruction:
In class, beyond classroom
Subject guidance
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How We Can Use Twitter forOur Library Collections
Marketing new collections:
selected new items, subject specific new items of note
Facilitate access to collections
Discovery tool:
facilitate search and discoverability
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Creating a Twitter Account:Best Practices
User Name / URL
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Creating a Twitter Account:Best Practices
Profile
Real name
Profile bio
Location
URL
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Creating a Twitter account:Best Practices
Email
Mobile
Image icon
Background
Privacy of account
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Considerations for Designing Services w/ Twitter
Management
Accountability
Staffing: Responding, duties.
Practical
Exit strategy
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What Twitter Means for Libraries: Deeper Implications
Twitter has become a standard
Metrics
New venue for service/collections
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Changing Face of Info Service
Skills for librarians
Skills for patrons
Mobile literacy
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Future
The future of Twitter and libraries:
More and formalized applications of Twitter to traditional & novel services
Adapting library concepts to mobile real time information engagement
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Tweet On!
Thank you. Let’s continue this discussion as a community.
Joe Murphy libraryfuture on Twitter
http://twitter.com/libraryfuture
http://www.facebook.com/joemurphy3
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TrendyTopicsTwitter

by Joe Murphy Librarian on Feb 09, 2010

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