UCLA and Yale Science Libraries Data on Cyberlearning and Reference Services Via Mobile Devices Alison Armstrong, Michelle Jacobs, Brena Smith, UCLA, ~ Joe Murphy, Yale M-Libraries Conference 6/24/09 Twitter: @libraryfuture Joe Murphy

The Role of SMS in Information Services The cell phone is the central & primary interface for mobile natives & soon for all. SMS for much more than communication, a a major way we engage with info: mobile/social searching, knowledge management etc. SMS is the center piece for all mobile communication: most popular and universal. Libraries can stay relevant in the evolving mobile landscape by offering answers and info services via text messaging. Photo credit: Lisa Carlucci Thomas Twitter: @libraryfuture Joe Murphy

The cell phone is the central & primary interface for mobile natives & soon for all.

SMS for much more than communication, a a major way we engage with info: mobile/social searching, knowledge management etc.

SMS is the center piece for all mobile communication: most popular and universal.

Libraries can stay relevant in the evolving mobile landscape by offering answers and info services via text messaging.

Technology Options for SMS Reference Photo credit: Lisa Carlucci Thomas The considerations for evaluating SMS technologies: User experience, cost, scalability, flexibility, sustainability. The focus should be the future. Can the technology adapt to changing foci? A cell phone can also provide reference via Twitter and Facebook for instance. Twitter: @libraryfuture Joe Murphy

The considerations for evaluating SMS technologies: User experience, cost, scalability, flexibility, sustainability.

The focus should be the future. Can the technology adapt to changing foci? A cell phone can also provide reference via Twitter and Facebook for instance.

Advanced Management Concerns for SMS Reference Shifting management structures to meet the world of mobile information. Practical: How Yale Science Libraries got an iPhone. Staffing a mobile service. Role of mobile librarians as service providers: SMS & the work place & mobile work platforms for librarians internal communication directly thru device to device or w/ Twitter. Twitter: @libraryfuture Joe Murphy

Shifting management structures to meet the world of mobile information.

Practical: How Yale Science Libraries got an iPhone.

Staffing a mobile service.

Role of mobile librarians as service providers:

SMS & the work place & mobile work platforms for librarians

internal communication directly thru device to device or w/ Twitter.

SMS to Enhance Mobile Virtual Reference Beyond Direct Text Messaging Twitter for mobile reference Making IM mobile with SMS SMS to bolster mobile applications Twitter: @libraryfuture Joe Murphy

Twitter for mobile reference

Making IM mobile with SMS

SMS to bolster mobile applications

The Future of SMS Reference Consortia, more mobile devices used by librarians, partnering beyond libraries. SMS beyond Ref: SMS to enhance other library services: access services, searching OPACs and databases, e-collections. Twitter: @libraryfuture Joe Murphy

Consortia, more mobile devices used by librarians, partnering beyond libraries.

SMS beyond Ref: SMS to enhance other library services: access services, searching OPACs and databases, e-collections.