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Go Mobile: Top 5 Mobile Services for Libraries ALA2009

by Joe Murphy Librarian

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"Go Mobile: Top 5 Mobile Services for Libraries." Poster session at ALA2009. ...

"Go Mobile: Top 5 Mobile Services for Libraries." Poster session at ALA2009.
Lisa Carlucci Thomas (Twitter: lisacarlucci) and Joe Murphy (Twitter: libraryfuture)

Today's patrons expect information in the palm of their hand. Using cell phones as their primary interface, patrons expect libraries to seamlessly meet their information needs on the go. This poster introduces and describes the leading methods innovative libraries will use to deliver services through mobile devices. Text Message Reference: Answer reference questions sent by patrons on their cell phones by SMS. Electronic Collections: Promote and enhance access to online library collections via mobile devices, and consider best practices for developing new digital projects with mobile interfaces. Access Services: Provide interactive account information and support access services functions for patrons anywhere, anytime, on their cell phones. Online Social Networks: Provide services and resources to build community and develop a sustainable home for your library on popular mobile social networking sites such as Facebook and Twitter. Mobile Applications: Create software that serves as a customizable mobile interface to the library for patrons to download and access on their iPhones and other smart phones. Together, these top five methods promote the relevance of traditional services in the modern environment and advance the ability of librarians to think forwardly about new mobile services. "Think Forward, Think Mobile."

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Lisa Carlucci Thomas (http://twitter.com/lisacarlucci)
Joe Murphy (http://twitter.com/libraryfuture)

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Go Mobile: Top 5 Mobile Services for Libraries ALA2009 Presentation Transcript

. 2009 TOP 5 MOBILE SERVICES FOR LIBRARIES Today's patrons expect information in the palm of their hand… 1 Text Message Reference cell phones are their primary interface. Answer Reference Questions by SMS These are the leading methods innovative 2 Electronic Collections . libraries use to deliver services through mobile devices and seamlessly meet our Promote Access to Collections w/ Smart Phones modern mobile patrons’ information needs on the go. 3 Access Services Together, these top methods promote the Interactive SMS & Mobile App Circ Functions relevance of traditional services in the modern environment and advance the ability of librarians to think forwardly about new 4 Social Networking mobile services. We Built This City: on Facebook & Twitter THINK FORWARD, THINK MOBILE. 5 Mobile Applications Customizable Mobile Interface for the Library LISA CARLUCCI THOMAS, YALE ELECTRONIC COLLECTIONS & JOE MURPHY, YALE SCIENCE LIBRARIES ALA ANNUAL POSTER SESSION 2009 lisa.thomas@yale.edu Twitter: lisacarlucci joseph.murphy@yale.edu Twitter: libraryfuture http://www.flickr.com/photos/joeydigits/3695207552/