Course 1: Module 1 Introduction to Demand Clearing
Process that matches supply of, and demand for, constrained IT Shared Infrastructure
Drives increased predictability and visibility of IT requests
Shared Resources include people (skills) and material resources (physical and logical things)
Shared Resources assigned across multiple IT organizations
Course 1: Module 1 What problem is Demand Clearing tryingto manage? Connecting Demand and Supply Demand is greater than Supply No clear accountability Limited to nopredictability Limited to no visibility
Course 1: Module 1 Project / Program matures and evolves SharedResourcesDemand Business Changes Timeline Changes Trade-off Between Initiatives and Operations What problem is Demand Clearing trying to manage? Shared Resources Raw Demand Quarterly Releases DBAs JVM Projects Storage Strategic Programs Communication Gap Bug Fixes Architects Fleet Refresh Etc. Shared Resources Demandis constantly changing. Demand Teams utilize different processes and do not speak the same language as Shared Resources.
Course 1: Module 1 Why Do We Have Demand Clearing
Course 1: Module 2 Demand Clearing – Current Process Demand Clearing Scope Handled directly between GBP and Infra teams Commit Notification Resource Names, Delivery Dates DC Prov Spec Execution Work Plan, CtB/RtB Cost Output Post Commit Hand-off Demand Capture SRM Commit Estimation Process Execution
Clarify requirements as needed
Share Self Fund Cost Information with DE team.
Benefits of Prepaid Funding Faster passage through Demand Clearing process Budget stability and predictability Includes CtB and RtB* costs – no budget surprises later No on-boarding cost of resources Improves resource availability and commit time Demand and Supply collaborate to plan prepaid funding Ability to reallocate and serve urgent requests Improved visibility into CtB/RtB* cost and utilization of resources Retain ‘Cisco trained’ human resources, increasing productivity and quality * RtB costs are currently under discussion Course 1: Module 5
Quarterly Prepaid Process Course 1: Module 5 Annual Prepaid Planning Historical Costs (CtB/RtB) Projected Pipeline Current Pipeline from Propel GBP PMOs, PMs, POCs Starts at least 4 weeks before Start of next quarter U[dated Infra Costing Calculator Prepaid Reconciliation Report
Annual Funding Process Course 1: Module 5 Pass 2, 3 Pass 1 Planning Guidance from Finance FY Review Pass 1 FY Review Pass 2,3 Annual Budget Plan CoS Planning Team Determine data & level of detail Consolidate, generate reports Consolidate, generate reports Cost elements into Apptio IT Planning Mgrs, PMOs, PMs PMOs/PMs document FY priorities Refine priorities & update costs Infra Costing Calculator Summarize Infra Costs DC DC summarize infra Costs
Quarterly Prepaid Activities Timeline Course 1: Module 5 Week 6 Weeks 7-8 Weeks 9-10 Weeks 11-13 Mid Quarter Reconciliation GBP and SE FAs complete funding transactions GBPs prepare for next Quarterly Portfolio Review Data Sources:
GBP agrees to Pay-as-you –go funding Delivery Commit Note: This represents a non Fast Track Request. Funding for Fast Track will be confirm at the time of entry into Demand Clearing.
Reconciliation Report Provides Quarterly View for each Functional Organization What was funded How much has been spent to date Break out by CtB,RtB and Supply (ATS/NDCS/ITAS) Used operationally to manage prepaid project commit Used by Demand Clearing Governance and OC to manage Prepaid adoption Project/Bundle level reporting near future On Demand Availability near future Course 1: Module 5
Primarily provide human resources Pay by PR only Pay prior to start of quarter Additional payments, whether prepaid or pay-as-you-go, are not accepted after week 8 of quarter Primarily cost recovery for staff in place Pay by cross-charge Pay in Month 1 of quarter Cost recovery on a service level Capital and human resources Pay by cross-charge Pay at end of quarter Current ATS Prepaid Current ITAS Prepaid Current NDCS Prepaid Course 1: Module 5 This represents the current state as reviewed in the cross-functional team discussions. Work is in progress to standardize this process across Supply and Demand entities.