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Yap robben networked learning may 2010 v4
 

Yap robben networked learning may 2010 v4

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Presentation of Robin Yap and Joost Robben at the Networked Learning Conference, may 2010, Aalborg. Presenting paper on leveraging social technologies. See also www.joostrobben.nl or www.robinyap.com

Presentation of Robin Yap and Joost Robben at the Networked Learning Conference, may 2010, Aalborg. Presenting paper on leveraging social technologies. See also www.joostrobben.nl or www.robinyap.com

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  • Clients trigger the conversation due to their need to incorporate “web 2.0” social technologies – this allows our clients to profile their work/business implementation of this – connect to each other and share the information
  • May not have the time to do this in real life so having this information online allows for immediate access and enhanced connection
  • ICT – information and communication technology
  • From big notion of networked learning – communities of practice is an example – organizing the processes.
  • Physical – intellectual- human - social

Yap robben networked learning may 2010 v4 Yap robben networked learning may 2010 v4 Presentation Transcript

  • Leveraging social learning technologies in corporate environments
    Robin Yap, Canada
    (www.robinyap.com)
    Joost Robben, The Netherlands
    (www.joostrobben.info)
  • Download paper from:
    http://www.joostrobben.info/?p=135
  • Importance of trust
    • Fundamental to building relationships and learning (Harris, 2002)
    • Repeating factor as foundation for Social Capital
     
    "It is important to support collective learning through social learning technologies by focusing on the group dynamicsthat are needed to organize and coordinate learning" (De Laat, 2006)
  • Social learning technologies
    Web as social platform with services that enable people to create content, connect, and share with others
    Profile
    Connect
    Share
  • Social networking
  • Networked learning
    "Learning in which ICT is used to promote connections"
    (Goodyear, et al. 2004)
     
  • Networked learning
     
    • Knowledge = Social
    • New possibilities for Social Web Technologies
    • Learning can take place in Networked Environments
    • Communities of Practice
     
     
    "People are increasingly sharing, discussing and negotiating knowledge through computer networks, therefore stressing the social natureof learning"
    (de Laat, 2006)
     
  • Social capital        
    Connections among individuals - social networks and the norms of reciprocity and trust that arise from them. (Putnam, 2000)
  • Why invest in social technologies?
    • Need for organizations to be knowledge productive (Kessels, 2000)
     
     
    The competitive advantage of organizations does not come from knowledge itself but from the 
    ability to make knowledge productive
    (Stam, 2007)
  • Case studies
    • Canada
    • Netherlands
     
    • Testing viability of the model
     
    • Interviews
    http://tinyurl.com/2wyn9hc
  • Initial Interview Results
    Connecting
    Participants
    Technology
    Discussion - Wiki
    Immediacy - OC
    Profile – White pages
    Communication- Outlook
    Office Communicator (OC)
    Adobe Connect / Live Meeting
    Webcams
    Outlook / Sharepoint
    • Span from Low to High Affinity to technology
    • Corporate Roles: Individual Contributor to Management
    • Company size: 75,000
    • Business Unit : 350
    Yammer
    • Profile
    • Communication
    • Recommendations
    • Connect to everyone
    Yammer
    • High Affinity to Technology
    • Corporate Role: : Individual Contributor to Management
    • Company size: 130
    • Business Unit 55
  • Insights
    • Trust as foundational
    • Credibility v Competition
    • Outlook as primary connection still
    • Lurker participants now are active collaborators
    • Initial connection established immediately
    • Trust not an issue
    • Lurkers abound
    • “Literally more connected”
    • Real life connection
    • Distraction
  • Q&A