Yap robben networked learning may 2010 v4

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Presentation of Robin Yap and Joost Robben at the Networked Learning Conference, may 2010, Aalborg. Presenting paper on leveraging social technologies. See also www.joostrobben.nl or www.robinyap.com

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  • Clients trigger the conversation due to their need to incorporate “web 2.0” social technologies – this allows our clients to profile their work/business implementation of this – connect to each other and share the information
  • May not have the time to do this in real life so having this information online allows for immediate access and enhanced connection
  • ICT – information and communication technology
  • From big notion of networked learning – communities of practice is an example – organizing the processes.
  • Physical – intellectual- human - social
  • Yap robben networked learning may 2010 v4

    1. 1. Leveraging social learning technologies in corporate environments<br />Robin Yap, Canada <br />(www.robinyap.com) <br />Joost Robben, The Netherlands<br />(www.joostrobben.info)<br />
    2. 2.
    3. 3. Download paper from:<br />http://www.joostrobben.info/?p=135<br />
    4. 4. Importance of trust<br /><ul><li>Fundamental to building relationships and learning (Harris, 2002)
    5. 5. Repeating factor as foundation for Social Capital</li></ul> <br />"It is important to support collective learning through social learning technologies by focusing on the group dynamicsthat are needed to organize and coordinate learning" (De Laat, 2006)<br />
    6. 6. Social learning technologies<br />Web as social platform with services that enable people to create content, connect, and share with others<br />Profile<br />Connect<br />Share<br />
    7. 7. Social networking<br />
    8. 8. Networked learning<br />"Learning in which ICT is used to promote connections" <br />(Goodyear, et al. 2004)<br /> <br />
    9. 9. Networked learning<br /> <br /><ul><li>Knowledge = Social
    10. 10. New possibilities for Social Web Technologies
    11. 11. Learning can take place in Networked Environments
    12. 12. Communities of Practice </li></ul> <br /> <br />"People are increasingly sharing, discussing and negotiating knowledge through computer networks, therefore stressing the social natureof learning"<br />(de Laat, 2006)<br /> <br />
    13. 13. Social capital        <br />Connections among individuals - social networks and the norms of reciprocity and trust that arise from them. (Putnam, 2000)<br />
    14. 14. Why invest in social technologies?<br /><ul><li>Need for organizations to be knowledge productive (Kessels, 2000)</li></ul> <br /> <br />The competitive advantage of organizations does not come from knowledge itself but from the <br />ability to make knowledge productive<br />(Stam, 2007) <br />
    15. 15. Case studies<br /><ul><li>Canada
    16. 16. Netherlands</li></ul> <br /><ul><li>Testing viability of the model </li></ul> <br /><ul><li>Interviews </li></ul>http://tinyurl.com/2wyn9hc<br />
    17. 17. Initial Interview Results<br />Connecting<br />Participants<br />Technology<br />Discussion - Wiki<br />Immediacy - OC<br />Profile – White pages<br />Communication- Outlook<br />Office Communicator (OC)<br />Adobe Connect / Live Meeting <br />Webcams<br />Outlook / Sharepoint<br /><ul><li> Span from Low to High Affinity to technology
    18. 18. Corporate Roles: Individual Contributor to Management
    19. 19. Company size: 75,000
    20. 20. Business Unit : 350</li></ul>Yammer <br /><ul><li> Profile
    21. 21. Communication
    22. 22. Recommendations
    23. 23. Connect to everyone</li></ul>Yammer<br /><ul><li> High Affinity to Technology
    24. 24. Corporate Role: : Individual Contributor to Management
    25. 25. Company size: 130
    26. 26. Business Unit 55</li></li></ul><li>Insights<br /><ul><li> Trust as foundational
    27. 27. Credibility v Competition
    28. 28. Outlook as primary connection still
    29. 29. Lurker participants now are active collaborators
    30. 30. Initial connection established immediately
    31. 31. Trust not an issue
    32. 32. Lurkers abound
    33. 33. “Literally more connected”
    34. 34. Real life connection
    35. 35. Distraction</li></li></ul><li>Q&A<br />

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