Social HR 2.0

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Social HR / HR 2.0 - not just social media (beyond social recruiting, social learning etc).

Slides from webinar:

http://strategic-hcm.blogspot.com/2011/03/few-questions-on-hr-20-webinar-review.html

https://www1.gotomeeting.com/register/703331265 (start at 1 minute 20 seconds).

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Social HR 2.0

  1. 1. Jon Ingham HR 2.0 - Opportunities, Technologies and Cases
  2. 2. Social Advantage Jon Ingham Introduction – Jon Ingham
  3. 3. Introduction – HR 2.0 Value © Strategic Dynamics, 2011 Strategic Compliance Operational <ul><li>Human capital </li></ul><ul><li>Competitive advantage through people </li></ul><ul><li>Outcomes of HCM / inputs to business </li></ul><ul><li>Human resource management </li></ul><ul><li>Meeting business needs through people </li></ul><ul><li>HR processes and practices </li></ul><ul><li>‘ Personnel’ </li></ul><ul><li>Meeting legal & regulatory requirements </li></ul>Links Value Triangle: http://strategic-hcm.blogspot.com/2007/12/people-and-cogs-creating-value.html HR 2.0 posts: http://strategic-hcm.blogspot.com/search/label/HR%202.0
  4. 4. <ul><li>Social media </li></ul><ul><li>Enterprise 2.0 </li></ul>Introduction – HR 2.0
  5. 5. Introduction – HR 2.0 Links: Online learning webinar: http://strategic-hcm.blogspot.com/2011/03/your-questions-on-online-learning-and.html Social learning webinar: http://strategic-hcm.blogspot.com/2010/06/social-learning-zone-webinar.html Microsoft Academy Mobile: http://social-business.blogspot.com/2008/06/microsoft-academy-mobile.html BT Dare Share and other HR web 2.0 resources: http://strategic-hcm.blogspot.com/2009/07/hr-web-20-applications-resources.html Social learning posts: http://strategic-hcm.blogspot.com/search/label/Social%20learning Social recruiting posts: http://strategic-hcm.blogspot.com/search/label/Social%20recruiting
  6. 6. <ul><li>Social media </li></ul><ul><li>Enterprise 2.0 </li></ul><ul><li>Social workforce </li></ul><ul><li>Leadership 2.0 </li></ul>Introduction – HR 2.0 Links: Hyper-social organisation: http://blog.social-advantage.com/2010/07/hyper-social-organisation.html Gary Hamel on engagement: http://strategic-hcm.blogspot.com/2007/10/management-innovation-can-dogs-do-tango.html Leadership and management 2.0: http://blog.social-advantage.com/2010/05/reinventing-organisation.html Jeffrey Immelt and the global reset: http://strategic-hcm.blogspot.com/2009/02/hr-main-priority.html
  7. 7. Introduction – HR 2.0 Links: http://strategic-hcm.blogspot.com/2011/04/hrd11-questioning-not-solutioning.html http://strategic-hcm.blogspot.com/2010/07/vineet-nayar-employees-first.html http://blog.social-advantage.com/2010/07/hcl-technologies-collaborative.html http://strategic-hcm.blogspot.com/2010/07/interview-with-upside-down-ceo.html
  8. 8. <ul><li>Social media </li></ul><ul><li>Enterprise 2.0 </li></ul><ul><li>Social workforce </li></ul><ul><li>Leadership 2.0 </li></ul><ul><li>Social </li></ul><ul><li>advantage </li></ul><ul><li>Organisation 2.0 </li></ul>Links: Teams vs individuals: http://strategic-hcm.blogspot.com/2011/02/tru-london-why-does-95-of-what-we-do-in.html Boris Groysberg: http://blog.social-advantage.com/2010/06/chasing-stars-and-socialism.html Rob Cross: http://blog.social-advantage.com/2008/11/leadership-and-communityship.html Nokia: http://strategic-hcm.blogspot.com/2011/02/nokias-hr-challenges-survey-still-open.html
  9. 9. Links: http://strategic-hcm.blogspot.com/2011/04/hr-as-human-relationships-creating.html http://blog.social-advantage.com/2009/06/ciscos-collaboration-framework.html http://blog.social-advantage.com/2008/11/cisco-leading-from-middle.html http://blog.social-advantage.com/2009/08/ciscos-management-experiment.html
  10. 10. <ul><li>HR 2.0 </li></ul><ul><li>Social media </li></ul><ul><li>Enterprise 2.0 </li></ul><ul><li>Social workforce </li></ul><ul><li>Leadership 2.0 </li></ul><ul><li>Social </li></ul><ul><li>advantage </li></ul><ul><li>Organisation 2.0 </li></ul>© Strategic Dynamics, 2011
  11. 11. Focus on Social Outcomes © Strategic Dynamics, 2011 Input Activities Outcomes Internal Processes Customers Financials
  12. 12. What’s Different / 1 EVP - SVP Strategy Processes People Focus (BHAG) - Mojo Outcomes Potential employees © Strategic Dynamics, 2011 Links: Original webinar on this: http://strategic-hcm.blogspot.com/2010/06/hci-webcast-telling-european-employer.html Mojo: http://strategic-hcm.blogspot.com/2008/06/power-of-mojo.html Social value propositions / branding: http://strategic-hcm.blogspot.com/2010/06/social-branding.html
  13. 13. What’s Different / 2 <ul><li>HR itself: </li></ul><ul><li>Ideology (values / beliefs / perspectives) </li></ul><ul><li>Capability of HR professionals </li></ul><ul><li>Operating model </li></ul><ul><li>HR processes </li></ul>Links: HR survey re ideology: http://strategic-hcm.blogspot.com/2011/02/hr-challenges-2011-survey-results.html Ideology and Points of View in HR / HCM: http://strategic-hcm.blogspot.com/2011/03/whats-your-hcm-pov.html
  14. 14. Social Acquisition Links: Goldman Sachs recruitment process: http://strategic-hcm.blogspot.com/2010/10/hr-innovation.html Social recruiting posts: http://strategic-hcm.blogspot.com/search/label/Social%20recruitment
  15. 15. Social Sharing Links: Google learning ecosystem: http://strategic-hcm.blogspot.com/2010/04/google-collaboration.html More on Google workplace design: http://www.independent.co.uk/life-style/gadgets-and-tech/features/inside-google-london-1683959.html?action=Gallery&ino=18 Social learning posts: http://strategic-hcm.blogspot.com/search/label/Social%20learning
  16. 16. Avoiding Social Demotivation Links: Dan Pink on Drive: http://strategic-hcm.blogspot.com/2011/03/dan-pink-on-drive-at-hci-summit.html Promotion and salary envy: http://blog.social-advantage.com/2010/05/promotion-and-salary-envy.html Whole Foods’ social reward strategy: http://blog.social-advantage.com/2009/08/whole-foods-conscious-capitalism.html Semco Up and Down pay approach: http://strategic-hcm.blogspot.com/2007/08/seven-day-weekend.html
  17. 17. What’s Different / 3 <ul><li>Recruitment </li></ul><ul><li>Engagement </li></ul><ul><li>Management </li></ul><ul><li>Development </li></ul><ul><li>Deployment </li></ul><ul><li>Reward </li></ul><ul><li>Exit </li></ul><ul><li>Social Acquisition </li></ul><ul><li>Social Connecting </li></ul><ul><li>Social Contracting </li></ul><ul><li>Social Sharing </li></ul><ul><li>Social Branding </li></ul><ul><li>X Social Demotivation </li></ul><ul><li>Social Amplification </li></ul>Links: Retaining social capital when an employee leaves: http://blog.social-advantage.com/2008/06/more-on-gaining-social-capital-by.html Unilever’s social engagement survey: http://www.independent.co.uk/life-style/gadgets-and-tech/features/inside-google-london-1683959.html?action=Gallery&ino=18
  18. 18. More On The Technology… <ul><li>Platforms </li></ul><ul><li>Oracle </li></ul><ul><li>Sharepoint </li></ul><ul><li>Salesforce </li></ul><ul><li>Suites </li></ul><ul><li>Jive </li></ul><ul><li>Telligent </li></ul><ul><li>Bluekiwi </li></ul><ul><li>Moxie Spaces </li></ul><ul><li>HR / Talent Management </li></ul><ul><li>Fusion HCM </li></ul><ul><li>Mzinga OmniSocial </li></ul><ul><li>Saba Collaboration Suite </li></ul><ul><li>Plateau Talent Gateway </li></ul><ul><li>SuccessFactors - CubeTree and now Jambok </li></ul>Links: Selecting 2.0 systems: http://blog.social-advantage.com/2010/11/evaluating-and-selecting-collaboration.html
  19. 19. You Want More? Links: Social Business webinar: http://strategic-hcm.blogspot.com/2011/03/social-business-webinar.html Innovation in HR webinar: http://strategic-hcm.blogspot.com/2011/03/hr-innovation-webinar.html
  20. 20. You Want More? ConnectingHR.org
  21. 21. twitter.com/joningham strategic-hcm.blogspot.com blog.social-advantage.com linkedin.com/in/joningham [email_address] For Further Information

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