Organizational CapabilitiesHuman Organization SocialCapital Capital Capital
Organizational CapabilitiesSocial Capital Social Social Social Social Learning Innovation Collaboration Speed+ Customer ServiceRelationship CapitalKnowledge ManagementEngagement, RetentionEmployer Branding etc…
Enterprise 2.0 Business Activities Outcomes Impact Social Capital
Enterprise 2.0People, Culture, BehaviorDeveloping Collaborative Capacity Margaret Schweer, PhD Vice President, nGenera Insight Santa Clara, November 9, 2010
• Plenary introduction• sessions• Three small group sessions • Whole team session to• to develop and • consider: communicate • Alignment – the team• a personal values-story purpose, customer• Given you are this person dreams and nightmare • Values – realigning and these are your skills purpose based on and talents, what can you customer input bring to this organization? • Implications – barriers• How does this link? (are and challenges for action you doing what you wanted planning to do when you grow up?)• Are you in the right job and the right organization?
Role of HR Business Activities Outcomes ImpactSocial Recruiting Organization DevelopmentSocial Learning Talent ManagementAlumni Management Human Capital Managementetc etc
Questions Jon Ingham ‐ @joninghamExecutive Consultant, Social Advantage Margaret Schweer ‐ @nGeneraInsightVP, nGenera Insight / Moxie Software