Presentation at Symposium Events' Successful HR Business Partnering conference 2015 focusing on the use of workforce technologies and the impact of technology on the workforce!

2. • Strategic HR
consultant
• Technology analyst
• Symposium Events
faculty, delivering
‘Getting to Grips with
HR Business
Partnering’
• Blogger including for
UKCES
Jon Ingham

3. SUPA
VUCA!

4. HR Competencies
http://strategic-hcm.blogspot.co.uk/2015/10/hrcs2016-dave-ulrich-hr-
competencies-2016.html

5. HR Competencies - Technology

6. Levels of Value
• Driving and accelerating business strategy
• Creating opportunity for the future
• Maximising the potential of people
• Producing truly wonderful solutions
• Taking advantage of exceptional opportunities
• Focussing HR/OD on business strategy
• Creating capability to perform now
• Ensuring effectiveness and alignment
• Administering HR operations
• Ensuring efficiency eg through
outsourcing
Create
value
Add
value
Value for
money
Personnel
Human Resources
Organisation
Effectiveness
Value Triangle
© Strategic Dynamics, 2015

7. Value for
money
Value for money HR technology:
• HR, workforce management, time & attendance,
payroll systems
• HR portal, self service / direct access,
• Case management system, robotic process automation
(RPA)
• Big data - including from wearables and internet of
things (IOT)

8. • By 2020 businesses
could be short of 85
million workers with
college degrees or
vocational training.
• At the same time, 95
million lower-skilled
workers could be
unemployed.
Changes in Jobs
http://strategic-hcm.blogspot.co.uk/2015/06/mckinsey-no-ordinary-disruption-digital.html

9. Offshoring
Robotic automation /
RPA
UK based
Employees
‘Below the API’
Workers

11. Add
value
• Integrated talent
management
system
• Descriptive and
predictive analytics
• 3 ‘A’s: apps, algorithms, APIs
• HR app stores, bring your own apps (BYOA)

12. Managing by Algorithm
https://hbr.org/2010/01/the-future-of-decision-making
A 2000 paper surveyed 136 studies in which human
judgment was compared to algorithmic prediction:
• 63 studies found that the equation performed
significantly better than the person
• 65 found no real difference between the two
• Only eight of the studies found that people were
significantly better predictors of the task at hand
• = a 6% win rate for the people and their intuition, and a
46% rate of clear losses

13. Create
value
• Digital technologies – social, mobile, serious gaming
(gamification)
• Virtual and augmented reality plus simulated
environments
• Agility enhancing, best of breed, point apps

14. Eg Performance Apps
http://www.betterworks.com/product/

15. Eg Performance Apps
http://www.cultureamp.com/features.html
Also see ReviewSnap, iRevu, Impraise

16. HR Business Partner
• Relational tasks
• Decisions involving values and morals
• Things to do with change
Creating Value Roles
http://www.symposium.co.uk/managing-in-the-digital-age/
✓
✓
✓

17. Developing Relationships
Source: Dave Ulrich, 2015
http://www.cipd.co.uk/pm/peoplemanagement/b/weblog/archive/2015/03/24/the-future-
of-hr-is-about-relationships.aspx
http://strategic-hcm.blogspot.co.uk/2015/02/mckinsey-7s-8s-organisation-models.html

18. Neuroscience Evidence
Source: Kevin Oschner

19. 1st Law of Cutting Use of
Technologies
“Low value jobs will largely be replaced by
technology.
High value ones will only stay high value through
the use of technology to support the people
holding them.”
- Jon Ingham

20. Eg Productivity Apps

21. So Why Aren’t We Doing It?
HR is not very social, nor very collaborative… HR was
the least involved stakeholder in social media internally
and externally.
However when HR does run digital initiatives (rarely),
things look much better
• the digital workplace was more often positioned as part
of an organizational transformation program
• the employee voice was stronger (more communities,
for example)
• interest in mobile was greater
• crowdsourcing was more common.
https://www.linkedin.com/pulse/hr-should-digital-transformation-leader-
because-work-jane-mcconnell

22. For More
Information
http://www.symposium.co.uk/current-training-events/
hr-business-partnering-hbp/

23. For More
Information
info@joningham.com
www.joningham.com/advice
strategic-hcm.blogspot.com
linkedin.com/in/joningham
twitter.com/joningham
07904 185134