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Building a professional toolkit: Communicating with Gen Y
1. Building a professional toolkit:
Communicating with Gen Y
David L Jones, PhD
Professor and Programme Director –
Hospitality Business
Singapore Institute of Technology
They’ve never ridden a bicycle without a helmet. My granddaughter. As true in Asia?
How I first watched TV
First the computer
What students of all cultures, especially Asian students, use today is their phones to communicate all of the time. They are not shy on the phone or even on Facebook for that matter.
One of the most common challenges we often face in the classroom is the differences in class participation. I think we all know the traditional teaching methods in Asia are focused on lectures and students are better seen and not heard. Couple that with the issue of “face” and the fear of answer a question incorrectly or making a comment that singles out yourself, and the result is silence in the class. However, the Asian culture is a collective culture and the fear can be alleviated if the students feel they can answer questions as a group.
So, my solutions are as follows:
Allow the students to answer after consulting other students around them. It takes longer, but it gets participation
Allow SMS messages with questions to be sent to me during class. I check them at the end of class or a break.
So, my solutions are as follows:
Allow the students to answer after consulting other students around them. It takes longer, but it gets participation
Allow SMS messages with questions to be sent to me during class. I check them at the end of class or a break.
Discussion: What are your experiences or thoughts?
Where we gained knowledge
How students read today
15
Either change reality or change expectations, which is easier.