Surveys at SBC
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Surveys at SBC

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Surveys at SBC Surveys at SBC Presentation Transcript

  • Developing Inside and Outside Business Intelligence Strategic Business Communications, Inc. 13230 Evening Creek Drive Suite 213 San Diego, CA 92128 (858) 679-1805 www.sbcinc.info/surveys Company Surveys Customer Surveys Event Surveys
  • Our Clients
  • Our Promise
    • Our job is to Optimize Every Opportunity with Zealous Enthusiasm for ever client.
    • “ WE OOZE”
    • We provide insightful information that will help you be more successful in working with your customers and employees.
  • Our Process
    • Consult with you about your specific goals and needs.
    • Make recommendations about what might be the best possible solutions to help you solve your challenges.
    • Develop and Design your specific survey tool.
  • Designing Your Survey
    • Consultation by SBC Research and Design Specialist
    • Customized survey URL
    • Client logo and colors added
    • Professional, timely, user-friendly design
    • Response verification
    • Zero-defect performance strategy
    • Multiple language survey versions
    • Response grids, radio buttons, drop-down list boxes, check boxes, etc.
    • Access to expert consultants in a variety of fields
    • Optimization response rates and user experience
    • Online Research
    • We offer surveys in different
    • countries and languages.
    • (i.e. English, Spanish, French, etc.)
    • We have assisted clients
    • with thousands of surveys.
    •  
    • Surveys are completely
    • customizable to meet your
    • needs.
  •   Company Surveys Employment Applications SWOT Analysis    
  • Employment Applications
    • Customized employment application
    • Automatically filter through applicants
      • Saves you time
      • Find the most qualified applicants based on your criteria
  • SWOT Analysis
    • Identify:
      • S trengths
      • W eaknesses
      • O pportunities
      • T hreats
    • Get a 360 ̊ perspective
      • Assist your business in planning new goals and strategies
    • Can be implemented
    • company-wide with every employee.
  • What are Your Company’s Top 5 Strengthens?
  • What are Your Company’s Top 5 Weaknesses?
  • Customer Surveys Customer Profile Survey Customer Service/Satisfaction Product Polls    
  • Customer Profile Survey
    • An internet-based application
    • Customized to meet the client's needs
    • Offered in different languages
    • Results delivered in tables and graphs used for strategic planning , marketing plans, and other important business decisions
  • Age Demographics of Your Customer’s
  • Customer’s Education Level Demographics
  • Customer’s Household Income Range Demographics
  • Customer Service/Satisfaction Survey
    • Stay in touch with what people think about your product and/or service
      • Allows your business to adapt to consumer needs quickly
    • Receive feedback from
    • Data will be summarized and given to your company in any format necessary
    • Increase sales, better service, profits, and fewer defects
  • Overall Satisfaction with Service
  • Product Polls
    • Know customer preferences
    • Survey your present and future customers
    • Recognize purchasing power and buying trends
  • How likely are you to purchase this product?
  • Know Your Customer’s Primary Buying Motivation
  • How does the economy effect your purchasing decisions?
  • Event Related Surveys Handle Event Registration Poll Event Attendees
  • Event Registration
    • Increase efficiency in the event planning process
    • Save time and money
      • Collect payment information
      • Create registered guest lists
      • Receive accurate headcount of attendees
  • Poll Event Attendees
    • Receive attendee feedback
      • Help enhance your future events
    • Allows attendees to give their feedback while providing you with valuable information
  • Which Course Did You Attend?
  • Would you attend this conference again?
    • Survey Results
    • We compile and analyze all of
    • the surveys.
    • You receive detailed results
    • and graphs.
    • We provide the information
    • you need in order to make
    • important business decisions.