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Use Vo Ip Solution For Improve Enterprise Communication Ntust0716
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Use Vo Ip Solution For Improve Enterprise Communication Ntust0716

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    • 1. Use VoIP Solution For Improve Enterprise Communication 陳彥之 Jones Chen ZyXEL Communication Co. Taiwan & HK Operations 2008. 7. 16 IP-PBX(X6004)
    • 2. Agenda:
      • Situation Analysis
      • VoIP Develop Trend
      • Impersonation Actor
      • Solution Example
      • Summary
    • 3. Situation Analysis
    • 4. Nowadays Framework
      • Data Network
      PSTN High Maintain Cost High Expense Low Coordination
    • 5. Hide Connect Cost Source: Sage Research, 01/2006 Failed to Reach Coworkers on the First Try 4.8 Types 52% Daily 36% Daily Results in Delays & Missed Deadlines 22% Monthly Cost Get Higher Time Wasted GAMELOST! 27% Monthly Variety Communication terminal Employees Business Travel Gradually Increase Variety look for coworkers
    • 6. Multi-Site and Mobility Issues $$$ $$$ $$$ HQ
    • 7.
      • Voice Quality of VoIP
      • Sudden Disconnection
      • Low MOS score
      • No Voice Quality Guaranty
    • 8. VoIP Develop Trend
    • 9. Technology Evolvement (2008) 2005 PBX
      • LEGACY PBX
      • Public switched and wired
      GW
      • VoIP Gateway
      • Site to Site
      • Fixed VoIP
      IP PBX * SIP Trunking
      • IP PBX
      • PBX Integration
      • Mobile VoIP
      • Unified Messaging
      UC
      • Unified Communications Server
      • Presence Communication
      • Collaboration Framework
      • ...
      PSTN Voice VoIP IP Communications Unified Communications
    • 10. PBX Line Station Shipment 6M 12M
    • 11. Business IP Phone Forecast Source: In-Stat, 09/2006
    • 12. Impersonation Actor
    • 13. New Century Service Target B2C B2E B2M B2B
    • 14. UC – Next Generation Basis Framework B2C B2E B2M B2B
    • 15. Definition for Trunk Lines
      • TDM Trunk Line
        • Connect PBX to PSTN.
        • Local Connectivity
        • with Incumbent.
      • SIP Trunk Line
        • Connect PBX/IP PBX to Service Provider and terminate calls to PSTN.
        • Local/National/Global Connectivity with ITSP.
    • 16. Collaboration IP Pone IP DECT Phone Dual-mode Pone GSM Voice mail 企 業 通 訊 協 同 合 作 Webphone 網 路 電 話 Find Me 電 話 跟 隨 Video 視 訊 會 議 Mobile Extension 行 動 應 用 Audio 語 音 會 議 SIP Presence 線 上 狀 態 Softphone 網 路 電 話 Messaging 傳 訊 Online Busy
    • 17. Solution Example
    • 18. IP Phone VoIP Conference Video Conference Mobile Extension IP Call Center GSM/WiFi Handset
    • 19.  
    • 20. SIP Trunk Application Telecommunication level SIP Trunk SIP Trunk ITSP VoIP Center 070 # T1/E1 VoIP GW ATA 070 # Home IP PBX 070 # Enterprise B IP PBX Trunk GW 070 # Enterprise A 070 # WiFi Web phone Public B2C B2E B2M B2B
    • 21. Multi-User Meet-me Conference
      • 免電信申請與費用
      • 可以使用多樣化的 傳統電話與 IP 電話
      • 無負擔無壓力的 長時全球會議
      • IT 化管理 , 彈性使用
      • 專用 DSP 處理
      64 B2C B2E B2M B2B
    • 22. Internet paging( 群組傳呼 )
      • 即時團隊告知
      • 提高工作效率
        • 無時差告知
        • 即時反應
      • 容易操作
      • 可使用多樣化的 IP 電話
      B2C B2E B2M B2B
    • 23. Click-to-Talk Call Center IP-PBX 2 3.1 3.2 3.3 3.4 1 Firewall Dual-mode Phone IP DECT Phone Video Soft Phone IP Phone B2C B2E B2M B2B
    • 24. New type of Attendant soft phone Drag & Drop Incoming Call Answering & Waiting Calls Parking Calls Contact List w/ Presence
    • 25. ZyXEL VoIP Product Portfolio
      • Applications
      Call Control IP Phone VoIP Gateway VoIP Gateway IP Phone Call Control Applications Cable EMTA Notify TA IP PBX for SMB IP PBX for SB IP Phone IP DECT Phone Dual-mode Phone Video Softphone Personal Web Phone Click-to-Talk Call Center Telephony VoIP Gateway
    • 26. Summary
      • Next Generation Enterprise Communication is UC
        • IP PBX 是建構協力合作與統合通信的基石
        • 提高營收的 B2E, B2B, B2C, B2M 多面向通訊
      • VoIP can Improve Enterprise Communication
        • 電信等級 SIP Trunk 應用 , 多人語音應用 ,
        • Internet 群組傳呼 , 第三代點擊通話客服中心
      • ZyXEL VoIP Total Solution
    • 27. Thank you!! 您一定還有很多問題要問…討論看看
    • 28. Training Course Exam :
      • Web On-Line Test ( http://education.zyxel.com/ )
    • 29. ZyXEL (Taipei) CSO O rganization ZyTP CSO (Curtis) Security Product (Thomas) Switch Product (Richard) IP-PBX Product (Jones) Consumer Product (Benedik, Jasper, Winne)

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