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E-Gov To We-Gov in Moscow. Best Practices In Open Government.

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Presentation by the Glover Park Group's Jonathan Kopp about the power of technology, communication and participation to increase the efficiency and effectiveness of city, state and federal …

Presentation by the Glover Park Group's Jonathan Kopp about the power of technology, communication and participation to increase the efficiency and effectiveness of city, state and federal governments. Delivered before a live & streamed international audience at Moscow's 2013 rASiA Innovation Forum.

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  • 1. E-­‐Gov  to  We-­‐Gov  Jonathan  Kopp,  Chief  Interac2ve  Strategist    The  Glover  Park  Group  Moscow,  25  June  2013    @jonathankopp  
  • 2. Reputa.on  =  Rhetoric  +  Reality  2  
  • 3.        Biggest  city  in  Europe;  6th  in  the  world          E-­‐Gov  &  digital  innova2on  underway  •  Goal:  100%  of  Moscow  government  services  online  by  2016  •  Informa(on  City,  announced  in  2011  •  Moscow  Technology  Incuba2on  Program  (MTIP)  &  API  Moscow  accelerator,  2013  Moscow:  Ripe  With  Opportunity  3  
  • 4. …  But  Hobbled  By  Reputa.onal  Challenges  4  •  30th  of  Russian  ci2es  for  ease  of  doing  business  •  59th  of  120  global  ci2es  for  compe22veness  •  112th  of  185  countries  for  ease  of  doing  biz  •  133rd  of  174  for  transparency  •  49th  of  50  for  e-­‐Gov  readiness  Moscow  Russia  [refers to ousted MoscowMayor Yuri Luzhkov, 2010]
  • 5. E-­‐Gov  Is  Step  #1  E-­‐Gov  Technology  &  Efficiency  Gov  2.0  Transparency    &  Connec.vity  We-­‐Gov  Collabora.on  &  Co-­‐crea.on  5  Open  Gov  Community    &  Accessibility  
  • 6. In  Line        Online  6  1! 4!2! 3! 5! 6! 7! 8!1!•  Denmark,  Sweden  &  Spain  use  pre-­‐filled  tax  returns.  •  US  would  save  taxpayers  US$2  billion  in  money  &    US$225  million  hours  of  tax  prep  2me  per  year.  
  • 7. Managing  Modern  Municipal  Machines  Stockholm:  •  20-­‐25%  drop  in    traffic  volume  •  €  84  million  for  reinvestment  7  1! 4!2! 3! 5! 6! 7! 8!2!Siemen’s  “Intelligent  Traffic  System”  (ITS)  to  the  rescue?  
  • 8. Crunching  Data  In  the  Big  Apple  1TB  of  raw  data  (143  million  printed  pages)  passes  through  NYC’s  Office    of  Policy  &  Strategic  Planning  every  day  •  2x  busts  on  bootleg  cigarehe  sales  •  Speedier  tree  removal  aier  Hurricane  Sandy  •  Data  on  building  boilers,  sprinklers  &  grease  disposal  to  prevent  fires  &  water  pollu2on  8  1! 4!2! 3! 5! 6! 7! 8!3!•  Saves  2me,  money  &  lives  
  • 9. Breaking  Down  Bureaucracy  Searchable  public  data  sets  across  more  than  a  dozen  federal  agencies.  Includes:  •  monitoring  &  surveillance  data  •  early  warning  systems  •  tools  for  tracking  health  impacts  of  global  climate  change  9  1! 4!2! 3! 5! 6! 7! 8!4!
  • 10. Smarter  Cons.tuent  Service  NYC  call  center  for  all  non-­‐emergency  municipal  services  •  121  million  calls  since  10/2002  •  Up  to  111,000  calls  a  day  10  1! 4!2! 3! 5! 6! 7! 8!5!
  • 11. Unleashing  Unforeseen  Innova.on  11  Interac2ve  Google  map  kept  public    informed  during  Hurricane  Sandy  Waze  acquired  by    Google  for  $1.3B  HEALTH  &  SAFETY   TRAFFIC  1! 4!2! 3! 5! 6! 7! 8!6!
  • 12. United  States  of  America  Apps  12  •  1,100+  NYC  data  sets  •  66  apps  on  NYC  MTA  website,  alone  •  Next:  phonebooth  2.0  1! 4!2! 3! 5! 6! 7! 8!7!11,00+  par2cipants  
  • 13. We-­‐Gov  •  Open  annota2on  of  laws    &  policies,  in  formula2on  •  Top-­‐down,  bohom-­‐up    &  everything  in  between  •  Collabora2on  &  co-­‐crea2on  13  1! 4!2! 3! 5! 6! 7! 8!8!
  • 14. Moscow’s  Moment  “A  good  hockey  player  plays  where  the  puck  is.  A  great  hockey  player  plays  where  the  puck  is  going  to  be.”      –  Wayne  Gretzky  14  Alexander  Ovechkin  
  • 15. E-­‐Gov  to  We-­‐Gov  Jonathan  Kopp,  Chief  Interac2ve  Strategist    The  Glover  Park  Group  Moscow,  25  June  2013    @jonathankopp