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Communities and Technologies 2013 (Denner)

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IT tools to support or enable different types of team cooperation enjoy great distribution. In particular, tools from the field of social software are increasingly being used by companies and teams. …

IT tools to support or enable different types of team cooperation enjoy great distribution. In particular, tools from the field of social software are increasingly being used by companies and teams. In this paper a research project is motivated, which will examine the cooperation context and the tool set of young, innovative companies. The results will give an outlook on what requirements and expectations of employees will provide a working- and tool-landscape in the coming years. In addition, the research orientation is to aggregate knowledge for decision makers in young, innovative companies for the design of digital collaboration.

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  • 1. nwebs GbR – Beratung und Internetdienstleistungen Forschungsgruppe Kooperationssysteme München Community & Technologies 2013, München zusammenarbeit.tumblr.com Digital Cooperation in young, innovative Enterprises: Orientation Knowledge for young Enterprises and Implications for the established Organizations Jonathan S. Denner , Dipl.-Wi.-Ing. Founder & CEO nwebs GbR, freelancer at Cooperation Systems Research Group Munich
  • 2. Short introduction Business: nwebs GbR • Web Services for knowledge intensive collaboration (e.g. requirement management, community service) • Consulting for Social Software Research & scientific background • Business engineering (Diplom) and philosophy at the Karlsruhe Institute of Technology (KIT, formerly the Technical University of Karlsruhe) • freelancer since 2012 at Cooperation Systems Center Munich (CSCM) Scientific supervision Jonathan S. Denner Dipl.-Wi.-ing. Founder & CEO E-Mail: jd@nwebs.de Twitter: @zettel_kasten Prof. Dr. Michael Koch Universität der Bundeswehr München (Uni BW München) Institute for Software Technology, Department of Informatics Cooperation Systems Center Munich (CSCM)
  • 3. 3 1. Introduction (1/3) Digital Collaboration – we got still some problems Despite "routinization" of the digital world in the private sector, the professional cooperation remains dominated by inefficiencies Digital Cooperation in young, innovative Enterprises: Orientation Knowledge for young Enterprises and Implications for the established Organizations 30.6.2013 Denner
  • 4. 4 1. Introduction (2/3) Status quo and research gap • private usage social software has established itself rapidly • Social software comes more and more into business & industry • First Initial studies for established organizations [1], single and multiple case studies [2] with valuable insights [1] e.g. BITKOM 2012, Mattern et. al. 2012 [2] e.g. Riemer et. al. 2012, Richter et. al. 2011, Schubert et. al. 2011 research gap a longitudinal study of the IT infrastructure for digital cooperation particularly in young, innovative enterprises The analyzed scenarios and insights are characterized by user experiences as well as available tools from past decades. Digital Cooperation in young, innovative Enterprises: Orientation Knowledge for young Enterprises and Implications for the established Organizations 30.6.2013 Denner
  • 5. 5 1. Introduction (3/3) Research questions How do young, innovative enterprises design the digital cooperation and what implications do these have for established organizations ? Digital Cooperation in young, innovative Enterprises: Orientation Knowledge for young Enterprises and Implications for the established Organizations 30.6.2013 Denner
  • 6. 6 Sociotechnical system (see Gross und Koch 2007, 15) 2. Forschungsgegenstand und Theoriebezug (1/2) Computer mediated digital Collaboration Digital Collaboration • Collaboration: conscious interaction of people to achieve a common goal • Digital Collaboration: „[…] Cooperation by means of a negotiated and mutually shaped, computer-mediated context […] and with the use of shared resources.“ (Stoller-Schai 2003, 47f, translated by Denner) Persons Organization and structure primary task Technology soc. techn. system Digital Cooperation in young, innovative Enterprises: Orientation Knowledge for young Enterprises and Implications for the established Organizations 30.6.2013 Denner
  • 7. 7 Teams distinct to communities and networks. 2. Forschungsgegenstand und Theoriebezug (2/2) Teams in young, innovative enterprises (Efimova 2010) Digital Cooperation in young, innovative Enterprises: Orientation Knowledge for young Enterprises and Implications for the established Organizations 30.6.2013 Denner Young and innovative enterprises (Weiß 2010, 11) stagnant company diversified enterprise young, inn ovative company traditional company degree of confirmation degree of confirmation degree of first-time degree of first-time
  • 8. 8 3. Research question and methodological approach (1/2) Research questions and deduced questions How do young, innovative enterprises design the digital cooperation and what implications do these have for established organizations?” • In what context do young, innovative enterprises operate? (F1) • Which tools do young, innovative enterprises use in order to increase their digital cooperation’s productivity? (F2) • How and in what form do the digital cooperation’s contexts and deployed tools change within a period of three years (2011-14)? (F3) • How can these young, innovative enterprises take advantage of these tools and context? (F4) • Which similarities and differences exist between young and established organizations?(F5) • How and under which conditions can the utilization ways of young, innovative enterprises’ be applied to established organizations? (F6) Digital Cooperation in young, innovative Enterprises: Orientation Knowledge for young Enterprises and Implications for the established Organizations 30.6.2013 Denner
  • 9. 9 Qualitative longitudinal survey Pilot study 2011 2012 2013 2014 1 2 3 Quantitative survey Com- parison F1 F2 F3 F5 F4 F6 F1 Answer to the first question F1 1 1st survey for the longitudinal study Key: 3. Research question and methodological approach (2/2) Methodological approach and timeline Digital Cooperation in young, innovative Enterprises: Orientation Knowledge for young Enterprises and Implications for the established Organizations 30.6.2013 Denner • In what context do young, innovative enterprises operate? (F1) • Which tools do young, innovative enterprises use in order to increase their digital cooperation’s productivity? (F2) • How and in what form do the digital cooperation’s contexts and deployed tools change within a period of three years (2011-14)? (F3) • How can these young, innovative enterprises take advantage of these tools and context? (F4) • Which similarities and differences exist between young and established organizations?(F5) • How and under which conditions can the utilization ways of young, innovative enterprises’ be applied to established organizations? (F6)
  • 10. 10 • Is the research gap comprehensive? • Is the research meaningfulness? • Do you know any related work our similar studies? • Is the methodological approach traceable? • In which artifacts can the results be presented? • To which target documents the research result can be brought? 4. Discussion Questions and discussion Digital Cooperation in young, innovative Enterprises: Orientation Knowledge for young Enterprises and Implications for the established Organizations 30.6.2013 Denner
  • 11. 11 Jonathan Denner nwebs GbR, Edelsheimstraße 5, 76131 Karlsruhe E-Mail: jd@nwebs.de Twitter: @zettel_kasten Web: http://nwebs.de Fblog: http://zusammenarbeit.tumblr.com Thank you for listening. Digital Cooperation in young, innovative Enterprises: Orientation Knowledge for young Enterprises and Implications for the established Organizations 30.6.2013 Denner

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