Smart phones and tablets are becoming commonplace in our offices. With this new technology, it is possible to improve efficiency during an audit, allowing more audits to be conducted with fewer resources. There are opportunities and pitfalls that all companies should be aware of before embarking on a mobile software project. This talk will cover lessons learned at L’Oreal, FedEx and Grupo Bimbo about deploying mobile technology and conducting compliance audits in the workplace.

1. Lessons Learned
from Mobile
Auditing
Nimonik
Jonathan Brun

2. Jonathan Brun
CEO
Kim Chanel Vallée-Séguin
Communications Manager

3. Lessons Learned
from Mobile
Auditing
Nimonik
Jonathan Brun

4. First things first
• What you are doing is very important;
• And it should be done more often - technology
can help us get there, but it cannot be everything.

7. Lessons in Working with Auditors
• Mobile is challenging - redundancy and reliability;
• Digital and paper are not the same thing
- think by analogy;
• Digital requires a different way of thinking.

8. Amazon vs. Retail
Infinite list of products Floor Space
Smart recommendations Salesperson
Feedback from Users on quality of
products
Returns and Profits
Extremely easy to use Car, Parking,…
Low cost. Less overhead, less problems

9. How Auditors do it now
• 70% still use pen and paper;
• Most companies use their own list
of audit requirements;
• Many use their memory to verify.

12. What they love
• Straight to report - 60% time saving
• Capture of evidence (photos, video, audio)
• Time stamp on data
• Big phones or small tablets
• Dictate notes;

13. What they dislike
• Rigidity to audit item order;
• Rigidity to audit item terminology;
• Pre-built audit report formatting;
• Need to adopt a structure that is not their own.

14. Key Technology That is Still Missing
• Merge and de-merge audit protocols;
• Rapidly add and remove requirements;
• Rapidly search and identify requirements;
• Ability auto-filter audit questions
based on operations.
Still too much manual work.

15. Out of the box
Solution
Tailor Made
Solution

16. Out of the box
Solution
Tailor Made
Solution
Experienced
Auditors
New
Auditors

17. Out of the box
Solution
Tailor Made
Solution
Experienced
Auditors
New
Auditors

18. Getting There
• Transfer Knowledge;
• Document, Document,
Document;
• In a format that can be
updated - City of Edmonton;
• Work with new auditors to test
tools and integrated
knowledge.

19. What’s next?
• Auto-Filters based on Operations
• Smart Suggestions
• Standing in an excavation pit :
• What do I need to look for?
• If I found this issue, what else is likely
to be an issue?;
• Constant contact with clients - not just a report;
• Ultimately…. Artificial Intelligence

21. • Leverage computers
for what they are good at;
• Ensure interface
is user friendly;
• Auditors need to make
a judgement call.
Qualitative vs. Quantitative

22. • Efficiency always wins;
• Companies that successfully integrated mobile
technology will be more competitive;
• Move away from billable hour (see Legal World);
• Don’t underestimate technology.
10 Years Out

23. For more information
www.nimonik.com
1-888-608-7511
info@nimonik.com