Using Content Management to Power Business Intelligence The Industry View Jon Collins Freeform Dynamics Ltd +44 7799 671371 [email_address] www.freeformdynamics.com

Agenda The current landscape – 3 mountains Brief histories Bringing the sides together Where can CM help? A word of caution How to combine BI and CM

The current landscape – 3 mountains

Brief histories

Bringing the sides together

Where can CM help?

A word of caution

How to combine BI and CM

The Current Landscape – 3 Mountains © James Harris Gallery

A Brief History of Business Intelligence Decision Support Systems The wondrous RDBMS ETL and OLAP The even more wondrous Data Warehouse Bringing it all together – Master Data Management

Decision Support Systems

The wondrous RDBMS

ETL and OLAP

The even more wondrous Data Warehouse

Bringing it all together – Master Data Management

How much do you use the following now and how will this change over the coming 2 years? Figure 8

A Brief history of Content Management Document Image Processing Document Management Workflow Enterprise Content Management Enterprise Search Digital Rights Management

Document Image Processing

Document Management

Workflow

Enterprise Content Management

Enterprise Search

Digital Rights Management

What is the status of your capability in the following areas?

BI and CM should not be seen as separate Do you regard the inclusion of unstructured data held on servers (documents, emails and so on) as a legitimate data source for BI?

Do you regard the inclusion of unstructured data held on servers (documents, emails and so on) as a legitimate data source for BI?

But then, nor should collaborative tools! How much do you use the following for information access and delivery now and how will this change over the coming 2 years? Figure 7

How much do you use the following for information access and delivery now and how will this change over the coming 2 years?

Specifically, where can CM help? Given the volumes, diversity and physical distribution of information within your business, do you recognise any of the following potential issues?

Given the volumes, diversity and physical distribution of information within your business, do you recognise any of the following potential issues?

Number of key information management solutions fully implemented LEADING ADOPTERS The leading adopter group claim to have fully implemented all 4 key information management solutions: Workflow & document mgmt Email archiving & retrieval Federated search & discovery Centralised records mgmt

The leading adopter group claim to have fully implemented all 4 key information management solutions:

Workflow & document mgmt

Email archiving & retrieval

Federated search & discovery

Centralised records mgmt

Given the volumes, diversity and physical distribution of information within your business, do you recognise any of the following potential issues?

How to combine BI and CM? Put the business first Lead with Enterprise Architecture Model Once, Use Many Set Tangible Goals

Put the business first

Lead with Enterprise Architecture

Model Once, Use Many

Set Tangible Goals

Up the Mountain © Carpkazu

Thank You Jon Collins, Service Director Freeform Dynamics Ltd [email_address] © 2007 www.freeformdynamics.com