10 challenges for workforce development River Murray Training Pty Ltd Presenter: Barb McPherson

Framework Projects SCADA and MIS Skills for the Future Industry Engagment Inclusivity pilot- Mature Age Workers Knowledge management - Learnscope

SCADA and MIS Skills for the Future Industry Engagment

Inclusivity pilot- Mature Age Workers

Knowledge management - Learnscope

Knowledge Organisations Learners Business VET system

George Siemens Charles Jennings Thomas A Stewart Knowledge

Knowledge Thomas A Stewart: “The Wealth of Knowledge” New economy 1) Knowledge has become what we buy, what we sell and what we do . It is the most important factor of production. 2) Knowledge assets (intellectual assets) have become more important to companies than financial and physical assets. 3) To prosper in this new economy and to exploit these newly vital assets, we need new vocabularies, new management techniques, new technologies and new strategies

Knowledge George Siemens Charles Jennings Charles Jennings: Education.au, Global Summit 2006 Technology Connected Futures Digital era The information available to humans is currently growing at a rate of 30% per year . This growth is increasing year on year and showing no sign of slowing. 2) Ninety percent of the new information generated each year is stored on magnetic media of some type. The vast majority is unstructured. 3) Much of the information we interact with or use on a day-to-day basis has been generated in the recent past , and much will be invalid or out-of-date in the near future

The information available to humans is currently growing at a rate of 30% per year . This growth is increasing year on year and showing no sign of slowing.

2) Ninety percent of the new information generated each year is stored on magnetic media of some type. The vast majority is unstructured.

3) Much of the information we interact with or use on a day-to-day basis has been generated in the recent past , and much will be invalid or out-of-date in the near future

Knowing & Know-how George Siemens: “Knowing Knowledge” 1) Knowledge sources are changing . We are the filters, mediator the weaver knowledge 2) Morality and ethical discussions are trailing behind progress of science and technology. 3) Societal trends change the environment in which knowledge exists

Knowledge 1) Amount of knowledge 3) Digital nature of knowledge challenges 2) Speed with which it changes

Knowledge challenges impacts Amount of knowledge Speed with which it changes Digital nature of knowledge

Thomas Friedman Thomas A Stewart Business

Business Thomas Friedman: “The World is Flat” 1. New ways or doing business Open-sourcing Outsourcing, Off shoring Insourcing In-forming Supply-chaining 2. Growth of India – service industries and China – manufacturing, primary production Globalisation

1. New ways or doing business

Open-sourcing Outsourcing, Off shoring Insourcing In-forming Supply-chaining

Business Thomas Stewart: “the Wealth of Knowledge” A community of practice A place to keep knowledge asset A help desk (a librarian) (to tour newbies and visitors so they don’t irritate the regulars; and who keep the knowledge asset current.) A primer – a quick introduction to the body of knowledge Knowledge artefacts – connections and collections. A bulletin Board – to ask Does anybody know A Doorway – a link between the rest of the organisation and the knowledge asset. Creating knowledge assets

4) Changing shape of businesses 5) Global relationships, economy Business challenges

Changing shape of business Business impacts Global relationships, economy

Davenport & Prusak Peter Senge Organisations

Organisations Peter Senge The Fifth Discipline: The Art & Practice of the Learning Organisation (2006) Team Learning 1) In the long run, the only sustainable source of competitive edge is your organisation’s ability to learn faster than its competitors. There has never been a greater need for mastering team learning in organisations than there is today…..”the people who need one another to act” in the words of Arie de Geus, are becoming the key learning unit in organisations. This is because almost all important decisions are now made in teams, either directly or through the need for teams to translate individual decisions into action.

1) In the long run, the only sustainable source of competitive edge is your organisation’s ability to learn faster than its competitors.

There has never been a greater need for mastering team learning in organisations than there is today…..”the people who need one another to act” in the words of Arie de Geus, are becoming the key learning unit in organisations.

This is because almost all important decisions are now made in teams, either directly or through the need for teams to translate individual decisions into action.

Organisations Davenport & Prusak Working Knowledge: how organisations manage what they know knowledge management 1) Despite the corporate mantra that employee knowledge is a valuable resource, most firms do not make concerted efforts to cultivate the knowledge-oriented activities of their personnel. To begin knowledge management with a focus on organisationl learning would be a good idea, but firms rarely do.

1) Despite the corporate mantra that employee knowledge is a valuable resource, most firms do not make concerted efforts to cultivate the knowledge-oriented activities of their personnel.

To begin knowledge management with a focus on organisationl learning would be a good idea, but firms rarely do.

6) a skilled and adaptable workforce is the only competitive advantage 7) Attitude to organisational learning and knowledge management challenges Organisations challenges

a skilled and adaptable workforce is the only competitive advantage Attitude to organisational learning and knowledge management challenges Organisations impacts

George Siemens Malcolm Knowles Learners

Learners Charles Jennings Digital learning Digital natives – multi-taskers, global thinkers , they are very much just-in-time and just-enough learners Young employees live in an abbreviated instant message type of world; writing more complex thoughts down is likely to become challenging 3) They have a different understanding of `basic skills' – wanting to get high-level overviews and return for `deeper dives' when and if needed

Digital natives – multi-taskers, global thinkers , they are very much just-in-time and just-enough learners

Young employees live in an abbreviated instant message type of world; writing more complex thoughts down is likely to become challenging

3) They have a different understanding of `basic skills' – wanting to get high-level overviews and return for `deeper dives' when and if needed

Malcolm Knowles “The Adult Learner” Learners Adult learning Theory Learners need to know – why, what, how Self concept of the learner autonomous, self directing Prior experience of the learner (resource, mental models) Readiness to learn (life related, developmental task) Orientation to learning (problem centered, contextual) Motivation to learn

Learners need to know – why, what, how

Self concept of the learner autonomous, self directing

Prior experience of the learner (resource, mental models)

Readiness to learn (life related, developmental task)

Orientation to learning (problem centered, contextual)

Motivation to learn

8) Learner characteristics challenges Learners challenges

Learner characteristics Learners impacts Baby boomers, Generations x, y and z Learning styles – JIT, just enough, multi-tasking, Networked learning Life-long learning Repackage knowledge created by others Will move into many different fields over lifetime

VET system

9) Bureaucratic and political processes VET system challenges 10) Keeping up with Challenges 1-9

Bureaucratic and political processes Keeping up with Challenges 1-9 VET system impacts Are we training in the right skill sets? Decision-making on VET policy? Needs based learning? Does AQTF support innovative RTO practices?

10 challenges 1) Amount of knowledge 2) Speed with which it changes 3) Digital nature of knowledge 5) Global relationships, economy 4) Changing shape of businesses 5) a skilled and adaptable workforce is the only competitive advantage 6) Attitude to organisational learning 9) Bureaucratic and political processes 10) Keeping up with Challenges 1-9 7) Learning preferences 8) Generational characteristics – baby boomers, Gen X, Gen Y, Gen Z, and the

Thank you River Murray Training Pty Ltd Presenter: Barb McPherson [email_address] 0417824442