Drive Information Governance
and Significant Cost Savings
and Significant Cost Savings
with E‐Mail Archiving
John Wang, CCP
Product Manager
ZL Technologies, Inc.
October 13, 2009
Session: S310980

Drive Information Governance and Significant Cost Savings with E-Mail Archiving
SUCCESSFUL INFORMATION
GOVERNANCE with EMAIL ARCHIVING
EXTREME GREEN
PERFORMANCE COMPUTING
Proven Deployments Reduce Costs
Common Challenges Reduce Carbon
Private Clouds Fewer Servers
Oracle RAC Less Storage

Drive Information Governance and Significant Cost Savings with E-Mail Archiving
Overview
• ZL Technologies Background
g g
• My Background
• Information Governance
Information Governance
• Extreme Performance
• Green Computing and Cost Containment
• Q&A

Drive Information Governance and Significant Cost Savings with E-Mail Archiving
ZL Technologies –
ZL Technologies Backgrounder
• Experts in E‐Mail archiving
– 10 years experience
– Profitable since 2003
– Full‐spectrum code ownership and expertise
• The most scalable production archiving systems
– 600,000+ user carrier‐class system in a single vault
– 20,000,000+ messages / day into a single vault
– 1 000 000 000+ messages in a single vault
1,000,000,000+ messages in a single vault
• Validated by top partners
–
– Top ED Service Provider

Drive Information Governance and Significant Cost Savings with E-Mail Archiving
John Wang –
John Wang Backgrounder
• Experience / Roles
– 15+ years in Technology
i
– Product Manager Solutions Architect Developer
• Degrees
– test MBA Computer Science Finance
• Industry Participation
– sional
EDRM AIIM LexisNexis
• Project Lead • SF Chapter Board • Certified
• Search Guide Member Concordance
Contributor • AIIM Email Professional
Management
M t
Master

Drive Information Governance and Significant Cost Savings with E-Mail Archiving
Information Governance
Information Governance
• Reasons to Archive E‐Mail
• The E‐Mail Management Challenge
• It’s More than E Mail
It s More than E‐Mail

Drive Information Governance and Significant Cost Savings with E-Mail Archiving
Reasons to Archive E‐Mail
Reasons to Archive E Mail
• Market Trends
– E‐Mail provides a record of virtually every major
transaction, project and contract
– E‐Mail is now covered under Federal civil litigation rules
• FRCP Amendments, Dec. 2006
• Sanctions and Ad erse Inferences
Sanctions and Adverse Inferences
– Regulations
SEC 17a-4 FDA 21 CFR 11
NASD 3010, 3110 DoD 5015.2
HIPAA Sarbanes-Oxley

Drive Information Governance and Significant Cost Savings with E-Mail Archiving
The E‐Mail Management Challenge
The E Mail Management Challenge
• E‐Mail volume is huge
g
20,000 users at
= over 1 billion emails / year
150
1 0 emails / d
il day
• Many traditional records management
systems were not designed for this volume
• Many traditional email archives were not
designed for this volume
g

Drive Information Governance and Significant Cost Savings with E-Mail Archiving
The E‐Mail Management Challenge
The E Mail Management Challenge
• Extreme Performance
– Archive 10s of millions vs. 100,000s / day into a single vault
– Search billions of items in seconds vs. days or weeks
– Produce 10s of millions of emails / day vs. 100,000s
– Delete 10s of millions of emails / day vs. 100,000s
• Cost containment
– Reduce Exchange Tier 1 storage
– Reduce archiving servers by 75+% and storage by 80+%

Drive Information Governance and Significant Cost Savings with E-Mail Archiving
It’s More than E Mail
It s More than E‐Mail
Exchange Information Governance
Domino
Beehive Records Management
eDiscovery
Lotus Quickr Legal Hold
Legal Hold
Single Archive
File System Supervision / OCC
Data Mapping
xml data Cost Containment
Mailbox Management
Instant Message End‐User Search & Restore
Mail Server Migration
Legacy Data
egacy ata
Disaster Recovery
Disaster Recovery
PST NSF

Drive Information Governance and Significant Cost Savings with E-Mail Archiving
EXTREME PERFORMANCE
EXTREME PERFORMANCE
• Where and Why y
• Proven Performance
• Common Challenges
Common Challenges
• ZL+Oracle Solution

Drive Information Governance and Significant Cost Savings with E-Mail Archiving
Where and Why
Where and Why
• Performance is needed across the information
management life cycle
• Lack of performance in any area can be debilitating
Ingestion Search Reconciliation Production Deletion
• Can prevent • Can reduce • Can result in • Can reduce • Can
successful time for inaccessible legal review increase
deployment review data times information
• Can prevent
Can prevent • Can provide
Can provide • Can put the
Can put the risk
full inconsistent firm out of
compliance results compliance

Drive Information Governance and Significant Cost Savings with E-Mail Archiving
Proven Performance in Real Deployments
Proven Performance in Real Deployments
• Vertical scaling on vault / database
g /
• Horizontal scaling on processing
20,000,000 emails / day 1,000,000,000+ email
ingestion into a single corpus in a single
database / vault
database / vault database / vault with
search in seconds
Top eDiscovery
p y 600,000+ users system
, y Top 5 US Bank
Service Provider in a single database /
vault
Deutsche Telekom / NTT
DoCoMo Joint Venture

Drive Information Governance and Significant Cost Savings with E-Mail Archiving
Common Challenges
Common Challenges
• Easy to Map – Hard to Reduce
y p
• It is easy to improve performance in one area by reducing
it in another, e.g. improve ingestion performance by
reducing search performance.
• Inability to Effectively Utilize More Hardware
Inability to ffectively Utili e More Hardware
• Search and eDiscovery become more difficult
y
• hours or days
• Single‐Instance Storage becomes more difficult
• Etc.

Drive Information Governance and Significant Cost Savings with E-Mail Archiving
Example Legacy Architecture
Example Legacy Architecture

Drive Information Governance and Significant Cost Savings with E-Mail Archiving
ZL+Oracle Solution
• Private Cloud Computing Architecture
p g
• Elastic architecture allows easy addition and removal of
10s to 100s of archiving servers
• Private structure ensures data security
• Proven Technology
Proven Technology
• Deployed at large‐scale production sites
• Can run on Linux or Windows
• Can archive a wide variety of data sources
• Uses Oracle RAC and Oracle Data Guard

Drive Information Governance and Significant Cost Savings with E-Mail Archiving
ZL+Oracle Architecture

Drive Information Governance and Significant Cost Savings with E-Mail Archiving
Green Computing
Green Computing
• Why Green Computing?
y p g
– Proven Cost Containment
– Save the Planet
Save the Planet
• Reduced Server Count
– via Grid Computing
via Grid Computing
• Reduced Storage Footprint
– via Advanced SIS

Drive Information Governance and Significant Cost Savings with E-Mail Archiving
Proven Cost Containment
Proven Cost Containment
• Leading organizations have found ZL+Oracle
g g
provides hard cost containment
Server count was Server count was 50%
reduced by 75% less than alternative
Leading International Bank Leading US Bank
$3+ trillion in assets* $800+ billion in assets*
More replacements pending Currently archiving
100s of terabytes

Drive Information Governance and Significant Cost Savings with E-Mail Archiving
Why Green Computing
Why Green Computing
• E‐Mail archiving is suited for energy efficiency
g gy y
– Large processing and storage requirements
– Large management requirements
Large management requirements
• Reducing energy consumption can:
– Cut hard costs
Cut hard costs
• Reduce server count by 50‐75%
• Reduce Tier 1 Email Server storage by 80+%
Reduce Tier 1 Email Server storage by 80+%
• Reduce Archiving storage by 80+%
– Cut emissions by reducing carbon footprint
Cut emissions by reducing carbon footprint
– Save the planet

Drive Information Governance and Significant Cost Savings with E-Mail Archiving
Example Legacy Architecture
Example Legacy Architecture
Many
servers and
database to
manage
Dedicated,
passive
extra
capacity
p y

Drive Information Governance and Significant Cost Savings with E-Mail Archiving
Reduced Server Count
Reduced Server Count
• ZL reduces server counts because ZL is
– Grid‐based
• Every server can handle every task
y y
– Internally load balanced
– Self‐healingg
• No need for dedicated passive standby servers
• All servers can handle all tasks
– Fully capable of being virtualized
• Efficiently use hardware

Drive Information Governance and Significant Cost Savings with E-Mail Archiving
ZL+Oracle vs Traditional Approach
vs. Traditional Approach
Traditional ZL+Oracle
Non-Grid
Non Grid Grid Efficient load
ff l d
Approach Approach distribution
Inefficient
load DR servers can be
distribution active or 100%
decommissioned
Dedicated,
D di d
passive Every server can
standby handle every task
servers are • Mailbox archiving
under
d • Journal archiving
utilized • SharePoint
archiving
• Compliance
• eDiscovery
• etc.

Drive Information Governance and Significant Cost Savings with E-Mail Archiving
Reduced Storage Requirements
Reduced Storage Requirements
• Advanced SIS
– Archiving reduces mail server storage by 80+%
– Archiving with ZL+Oracle reduces archive storage by 80+%
– Reduced network bandwidth vs. other archives
• Comparisons
– Many systems only SIS within a server
– Some need a directory server to coordinate
– Exchange 2010 no longer supports SIS
Exchange 2010 no longer supports SIS
• In‐store compression is of limited use
• Most storage requirements are for attachments which are already
compressed

Drive Information Governance and Significant Cost Savings with E-Mail Archiving
Recap and Summary
Recap and Summary
• More content and rules means:
– E‐Mail archiving is necessary for
• eDiscovery
• R l t
Regulatory Compliance
C li
• Cost Containment
• Many challenges to large‐scale archiving
y g g g
– Results in failed or partially‐failed projects
• ZL+Oracle
– Better engineering
– Better results
– Better solution

Drive Information Governance and Significant Cost Savings with E-Mail Archiving
Thank You
John Wang
John Wang
jwang@zlti.com
Session: S310980