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University of Delaware Leadership Conference

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High-Performance Teams

High-Performance Teams

Published in: Education

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Transcript

  • 1. Building High-Performance Teams
  • 2. “ Do I really have to get along with these idiots?”
  • 3. John Spence High-Performance Team Model
    • D
    • M
    • C
    • C
    • M
    • D
  • 4. Direction
  • 5. Measurable Goals
  • 6. Competent Team Members
  • 7. Communication
  • 8. MUTUAL ACCOUNTABILITY
  • 9. Discipline
  • 10.
    • Lack of TRUST
    • Lack of candor
    • Lack of commitment
    • Lack of accountability
    • Lack of results
  • 11. Source Credibility
    • C x R x I
    • SO
    = Trust Competence Reliability Intimacy Self Orientation
  • 12. 11 Key Team Competencies:
    • Setting clear, specific and measurable goals.
    • Making assignments extremely clear and ensuring required competence.
    • Using effective decision making processes within the team.
    • Establishing accountability for high performance across the entire team.
    • Running effective team meetings.
    • Building strong levels of trust.
    • Establishing open, honest and frank communications.
    • Managing conflict effectively.
    • Creating mutual respect and collaboration.
    • Encouraging risk-taking and innovation.
    • Engaging in ongoing team building activities.
    1 - 10
  • 13. The key elements of a winning culture: Employees
    • Fun
    • Family
    • Friends
    • Fair
    • Freedom
    • Pride
    • Praise
    • Meaning
    • Accomplishment
  • 14. What Employees Want
    • Focus me
    • Know me
    • Care about me
    • Hear me
    • Help me feel proud
    • Equip me
    • Help me see my value
    • Help me grow
    • Help me see my importance
  • 15. How do you do that?
    • Provide lots of feedback and clear guidance
    • Make real time to discuss problems and concerns
    • Seek ideas and input from everyone
    • Provide the resources to do the job well
    • Give lost of recognition and rewards
    • Provide ample opportunities to learn and grow
    • Keep the pressure to perform realistic
    • Provide opportunities for social interaction within the team
    • Promote joy and appropriate humor on the team
    • Help people balance team and school responsibilities
  • 16. The Rule of 3
    • Wow – breakthrough teams commit to a clear and specific standard of world-class performance.
    • No Surprises – all team members are accountable for openness and honest debate, and each knows what to expect from the others.
    • Cheer – team members support, recognize, appreciate and cheer each other and the group to victory
    From: The Orange Revolution by Gostick and Elton
  • 17. 1,300,000 interviews : Basic 4 + 1 From: The Orange Revolution by Gostick and Elton
  • 18. Resilience
  • 19.  
  • 20. T HANK Y OU If you have any questions at all please do not hesitate to send a note or call. My email address is: john@johnspence.com My twitter address is: @awesomelysimple Also, you might find value in the ideas I share in my blog. You can sign up for it at: www.blog.johnspence.com Lastly, these slides have already been uploaded to: www.slideshare.net/johnspenc e