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University of Delaware Leadership Conference
University of Delaware Leadership Conference
University of Delaware Leadership Conference
University of Delaware Leadership Conference
University of Delaware Leadership Conference
University of Delaware Leadership Conference
University of Delaware Leadership Conference
University of Delaware Leadership Conference
University of Delaware Leadership Conference
University of Delaware Leadership Conference
University of Delaware Leadership Conference
University of Delaware Leadership Conference
University of Delaware Leadership Conference
University of Delaware Leadership Conference
University of Delaware Leadership Conference
University of Delaware Leadership Conference
University of Delaware Leadership Conference
University of Delaware Leadership Conference
University of Delaware Leadership Conference
University of Delaware Leadership Conference
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University of Delaware Leadership Conference

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High-Performance Teams

High-Performance Teams

Published in: Education
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Transcript

  • 1. Building High-Performance Teams
  • 2. “ Do I really have to get along with these idiots?”
  • 3. John Spence High-Performance Team Model <ul><li>D </li></ul><ul><li>M </li></ul><ul><li>C </li></ul><ul><li>C </li></ul><ul><li>M </li></ul><ul><li>D </li></ul>
  • 4. Direction
  • 5. Measurable Goals
  • 6. Competent Team Members
  • 7. Communication
  • 8. MUTUAL ACCOUNTABILITY
  • 9. Discipline
  • 10. <ul><li>Lack of TRUST </li></ul><ul><li>Lack of candor </li></ul><ul><li>Lack of commitment </li></ul><ul><li>Lack of accountability </li></ul><ul><li>Lack of results </li></ul>
  • 11. Source Credibility <ul><li>C x R x I </li></ul><ul><li>SO </li></ul>= Trust Competence Reliability Intimacy Self Orientation
  • 12. 11 Key Team Competencies: <ul><li>Setting clear, specific and measurable goals. </li></ul><ul><li>Making assignments extremely clear and ensuring required competence. </li></ul><ul><li>Using effective decision making processes within the team. </li></ul><ul><li>Establishing accountability for high performance across the entire team. </li></ul><ul><li>Running effective team meetings. </li></ul><ul><li>Building strong levels of trust. </li></ul><ul><li>Establishing open, honest and frank communications. </li></ul><ul><li>Managing conflict effectively. </li></ul><ul><li>Creating mutual respect and collaboration. </li></ul><ul><li>Encouraging risk-taking and innovation. </li></ul><ul><li>Engaging in ongoing team building activities. </li></ul>1 - 10
  • 13. The key elements of a winning culture: Employees <ul><li>Fun </li></ul><ul><li>Family </li></ul><ul><li>Friends </li></ul><ul><li>Fair </li></ul><ul><li>Freedom </li></ul><ul><li>Pride </li></ul><ul><li>Praise </li></ul><ul><li>Meaning </li></ul><ul><li>Accomplishment </li></ul>
  • 14. What Employees Want <ul><li>Focus me </li></ul><ul><li>Know me </li></ul><ul><li>Care about me </li></ul><ul><li>Hear me </li></ul><ul><li>Help me feel proud </li></ul><ul><li>Equip me </li></ul><ul><li>Help me see my value </li></ul><ul><li>Help me grow </li></ul><ul><li>Help me see my importance </li></ul>
  • 15. How do you do that? <ul><li>Provide lots of feedback and clear guidance </li></ul><ul><li>Make real time to discuss problems and concerns </li></ul><ul><li>Seek ideas and input from everyone </li></ul><ul><li>Provide the resources to do the job well </li></ul><ul><li>Give lost of recognition and rewards </li></ul><ul><li>Provide ample opportunities to learn and grow </li></ul><ul><li>Keep the pressure to perform realistic </li></ul><ul><li>Provide opportunities for social interaction within the team </li></ul><ul><li>Promote joy and appropriate humor on the team </li></ul><ul><li>Help people balance team and school responsibilities </li></ul>
  • 16. The Rule of 3 <ul><li>Wow – breakthrough teams commit to a clear and specific standard of world-class performance. </li></ul><ul><li>No Surprises – all team members are accountable for openness and honest debate, and each knows what to expect from the others. </li></ul><ul><li>Cheer – team members support, recognize, appreciate and cheer each other and the group to victory </li></ul>From: The Orange Revolution by Gostick and Elton
  • 17. 1,300,000 interviews : Basic 4 + 1 From: The Orange Revolution by Gostick and Elton
  • 18. Resilience
  • 19.  
  • 20. T HANK Y OU If you have any questions at all please do not hesitate to send a note or call. My email address is: john@johnspence.com My twitter address is: @awesomelysimple Also, you might find value in the ideas I share in my blog. You can sign up for it at: www.blog.johnspence.com Lastly, these slides have already been uploaded to: www.slideshare.net/johnspenc e

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