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Sunset auto group s4 s

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Workbook - Sunset Auto Group

Workbook - Sunset Auto Group

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  • 1. STRATEGIES FOR SUCCESS Sunset Auto Group (T+C+ECF) x DE = Success Ideal Member of a Team? Direction Leadership Culture Accountability Coordination & Control Capabilities Motivation Customer Focus Innovation 1|Page
  • 2. STRATEGIES FOR SUCCESS Sunset Auto Group Key Attributes of a Winning Culture • High aspirations and a desire to win _______ • Extreme customer focus _______ • A “think like owners” attitude _______ • Bias to action _______ • Individuals who team _______ • Passion and energy _______ Core Principals of Workforce Productivity Respect Employees _______ Clarify Objectives _______ Increase Transparency _______ Create Dialogue _______ E E E 2|Page
  • 3. STRATEGIES FOR SUCCESS Sunset Auto Group Basic 4 + 1 Clear, specific and measurable goals _______ High levels of trust across the organization _______ Free flow of all pertinent information across the entire organization _______ High levels of both personal and mutual accountability _______ A focus on catching people doing things right and rewarding them _______ Wow — No Surprises — Celebrate D M C C M D 3|Page
  • 4. STRATEGIES FOR SUCCESS Sunset Auto Group The 5 Keys to Accountability 1. 2. 3. 4. 5. To Create a High Accountability Culture Communicate clearly and relentlessly _______ Set agreed-upon and highly specific metrics _______ Focus on results – not personalities _______ Treat people with “Ultimate Respect” _______ Force collaboration – teamwork is mandatory not optional _______ Question all activities that don’t contribute to the company’s overall strategic goals _______ Make sure that everyone in the organization – from top to bottom – focuses on accountability _______ 4|Page
  • 5. STRATEGIES FOR SUCCESS Sunset Auto Group Top Five Characteristics of an Effective Leader 1. Honest 2. Forward-looking 3. Competent 4. Inspiring 5. Fair 6. Supportive Notes 5|Page
  • 6. STRATEGIES FOR SUCCESS Sunset Auto Group NOTES If you have any questions at all please do not hesitate to send a note or call. My email address is: john@johnspence.com My twitter address is: @awesomelysimple Please connect with me on LinkedIn Also, you might find value in the ideas I share in my blog. You can sign up for it at: www.blog.johnspence.com 6|Page