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MDDCCUA Execution Excellence 6.14
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MDDCCUA Execution Excellence 6.14

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Workshop on execution

Workshop on execution

Published in Business , Technology
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Transcript

  • 1. How to Turn Ideas to Action Execution Excellence
  • 2. 10 – 15 %
  • 3. Vision + Values Strategy Commitment Alignment SystemsCommunication Support Adjust / Innovate Reward / Punish Where are we going + how will we behave on the way? Focus Differentiation “No” Stakeholders + guiding collation Vision + Values Strategy Plans Goals / Objectives Tactics / Actions Procedures / Protocols Repeatable ProcessClear / consistent / relentless Training + time / money / supplies / people Measure / Track Communicate Transparency Renewal Praise + Celebration and Eliminate Mediocrity 9 Steps for Ensuring Effective Execution
  • 4. Obstacles to Execution
  • 5. 1. There is a real void of clear, direct and understandable communication. This results in people doing what they want to do, not what they need to do and breeds a climate of not caring about the members or their colleagues.
  • 6. 2. Dysfunctional behavior is accepted or ignored and worse yet, colleagues, management reward it.
  • 7. 3. There is no definition of what is acceptable and what is unacceptable.
  • 8. 4. Management does not promote and confirm that accountability is a key principle within their Credit Union.
  • 9. 5. Good people may leave because of frustration that their managers are ignoring the issue and are not proactive in seeking and implementing a solution to change the environment.
  • 10. Accountability • 100% Clarity + Authority • 100% Agreement • Track & Post • Coach, Mentor, Train, Support • Reward / Punishment
  • 11. Clarity
  • 12. Drone Scapegoat Ownership Mentality Loose Cannon HIGH LOW LOW HIGH Authority Accountability Empowerment
  • 13. The Four Pieces of Paper… Agreement
  • 14. Keep a Compelling Scoreboard • It has to be simple • It has to be visible to the team • The has to show all key metrics • it has to tell you immediately if you are winning or losing!! Tracking
  • 15. Create a culture of catching people doing things RIGHT!
  • 16. • What is a key project or initiative that you are NOT getting the level of disciplined execution you require? Workshop
  • 17. TQM 5 “WHY” TOOL
  • 18. What would have to happen for you to execute on it superbly?
  • 19. THANK YOU If you have any questions at all please do not hesitate to send a note or call. My email address is: john@johnspence.com PLEASE connect with me on LinkedIn Also, you might find value in the ideas I share in my blog. You can sign up for it at: www.blog.johnspence.com Lastly, these slides have already been uploaded to: www.slideshare.net/johnspence