MDDCCUA Execution Excellence 6.14


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Workshop on execution

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MDDCCUA Execution Excellence 6.14

  1. 1. How to Turn Ideas to Action Execution Excellence
  2. 2. 10 – 15 %
  3. 3. Vision + Values Strategy Commitment Alignment SystemsCommunication Support Adjust / Innovate Reward / Punish Where are we going + how will we behave on the way? Focus Differentiation “No” Stakeholders + guiding collation Vision + Values Strategy Plans Goals / Objectives Tactics / Actions Procedures / Protocols Repeatable ProcessClear / consistent / relentless Training + time / money / supplies / people Measure / Track Communicate Transparency Renewal Praise + Celebration and Eliminate Mediocrity 9 Steps for Ensuring Effective Execution
  4. 4. Obstacles to Execution
  5. 5. 1. There is a real void of clear, direct and understandable communication. This results in people doing what they want to do, not what they need to do and breeds a climate of not caring about the members or their colleagues.
  6. 6. 2. Dysfunctional behavior is accepted or ignored and worse yet, colleagues, management reward it.
  7. 7. 3. There is no definition of what is acceptable and what is unacceptable.
  8. 8. 4. Management does not promote and confirm that accountability is a key principle within their Credit Union.
  9. 9. 5. Good people may leave because of frustration that their managers are ignoring the issue and are not proactive in seeking and implementing a solution to change the environment.
  10. 10. Accountability • 100% Clarity + Authority • 100% Agreement • Track & Post • Coach, Mentor, Train, Support • Reward / Punishment
  11. 11. Clarity
  12. 12. Drone Scapegoat Ownership Mentality Loose Cannon HIGH LOW LOW HIGH Authority Accountability Empowerment
  13. 13. The Four Pieces of Paper… Agreement
  14. 14. Keep a Compelling Scoreboard • It has to be simple • It has to be visible to the team • The has to show all key metrics • it has to tell you immediately if you are winning or losing!! Tracking
  15. 15. Create a culture of catching people doing things RIGHT!
  16. 16. • What is a key project or initiative that you are NOT getting the level of disciplined execution you require? Workshop
  17. 17. TQM 5 “WHY” TOOL
  18. 18. What would have to happen for you to execute on it superbly?
  19. 19. THANK YOU If you have any questions at all please do not hesitate to send a note or call. My email address is: PLEASE connect with me on LinkedIn Also, you might find value in the ideas I share in my blog. You can sign up for it at: Lastly, these slides have already been uploaded to: