KASA Change 7.14

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Transcript

  • 1. Dealing Effectively With Change
  • 2. Kuala Lumpur Oct 6th 2011
  • 3. “Education is the most powerful weapon which you can use to change the world.” ― Nelson Mandela
  • 4. Anyone who tells you they enjoy change… should seek immediate professional help.
  • 5. Attention Influence Control
  • 6. • The willingness… even enthusiasm… to change EVERYTHING combined with the wisdom to understand what must NEVER be changed.
  • 7. The Key To Success in the New Normal… •Nimbleocity •Nim-bo-licious
  • 8. Emotional Response to Perceived Negative Change Stability Immobilization Denial Anger Bargaining Depression Testing Acceptance Time Passive Active EmotionalResponse
  • 9. Managing Positive Responses to Change Uninformed Optimism Informed Pessimism Hopeful Realism Informed Optimism Completion Checking Out TIME PESSIMISM
  • 10. 8 Steps to the Change Process
  • 11. Build an irresistible case for change
  • 12. Create a strong sense of urgency
  • 13. Create a clear vision for successful change and communicate it relentlessly
  • 14. Form a powerful guiding coalition
  • 15. Plan for and celebrate small wins
  • 16. Empower others to act
  • 17. Institutionalize the change
  • 18. Four antidotes to change resistance 1. Bring people face-to-face with the external pressures to change. 2. Engage change “zealots.” 3. Manage feelings & emotions. 4. Support the change with new tools, systems and training.
  • 19. THANK YOU If you have any questions at all please do not hesitate to send a note or call. My email address is: john@johnspence.com Also, you might find value in the ideas I share in my blog. You can sign up for it at: www.blog.johnspence.com Lastly, these slides have already been uploaded to: www.slideshare.net/johnspence