PCMACL 2014 Winning Culture Handout

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  • 1. Ten Elements of a Winning Culture 1. People enjoy the work they do and the people they work with _______ 2. People take pride in the work they do and the company they work for _______ 3. There are high levels of engagement, connection, camaraderie and a community of caring _______ 4. There is a culture of fairness, respect, trust, inclusiveness and teamwork _______ 5. The leaders walk the talk, live the values and communicate a clear vision _______ 6. Lots of open, honest, robust and transparent communication across the entire organization _______ 7. The company invests back in employees; there is a commitment to learning, coaching and development _______ 8. There is a bias for action, employees have an ownership mentality and always strive to give their personal best _______ 9. There is high accountability and a strong focus on delivering the desired results _______ 10. There is ample recognition and rewards and mediocrity is not tolerated _______ Basic 4+1 Goal setting (clear, specific, measurable, binary) _______ Trust (source credibility) _______ Communications (open, honest, robust, transparent) _______ Accountability (personal and mutual) _______ Recognition (catch people doing things right) _______ Wow – No Surprises – Celebrate
  • 2. D M C C M D Ten Key Team Competencies 1. Setting clear, specific and measurable goals _______ 2. Making assignments extremely clear and ensuring required competence _______ 3. Establishing accountability for high performance across the entire team _______ 4. Running effective team meetings _______ 5. Building strong levels of trust _______ 6. Establishing open, honest and frank communications _______ 7. Managing conflict effectively _______ 8. Creating mutual respect and collaboration _______ 9. Encouraging risk-taking and innovation _______ 10. Engaging in ongoing team building activities _______ Action Steps