What does it take to be a valued member of a team? Develop and display competence. Follow through on commitments. Deliver required results. Ensure your actions are consistent with your word. Stand behind the team and its people. Be enjoyable to work with. Be passionate about your work and those you serve. Communicate and keep everyone informed. Help the other members of the team. Help members of other teams. Share ideas, information and credit. Hold yourself 100% accountable. Team Leaders are: Rigorous… but not ruthless
Why you need to be an expert at collaboration and teamwork:
You cannot succeed alone.
You need a team of the brightest people you can possibly find to help you.
You need to help the team work extremely well together.
You need the team to support you with enthusiasm, respect and trust.
But don’t take my word for it…
Anne Mulcahy CEO of Xerox and the third most powerful woman in the world!
Build a network of great relationships with people who want to see you succeed.
You don’t have all of the answers, so ask for help, advice and feedback from the smartest people you can find.
Learn to be a learner.
Listen intently to your employees and to your customers.
Typical ways that team members violate the team leader’s expectations:
Missing or being late to team meetings.
Not outwardly demonstrating commitment and support for the leader’s agenda.
Not completing assignments in a timely manner so the team can complete its work.
Not letting the leader know when there are problems or issues.
Not sharing resources with other team members.
Not sharing credit with the rest of the team.
Not responding to e-mails or voice mails in a timely manner.
Typical ways that team leaders violate team members’ expectations:
Micromanaging – not giving autonomy.
Making decisions that effect subordinates without their input.
Letting team members shirk their duties without any negative consequences.
Not giving praise or rewards for a job well done.
Not recognizing that the subordinate has a life outside of work that occasionally takes priority over work.
Let’s take a close look at what some of the top thought leaders in the world have to say about teams…
irection – vivid, clear, inspiring --- shared easurements – specific, observable, focused ompetence – very good at what they do ommunication – open, honest, courageous utual Accountability – all team members iscipline – do this every day
What Inhibits Execution? National Survey of 4,000 Senior Executives
4. Inability to work together (21%)
3. Organizational culture (23%)
2. Economic climate (29%)
1. Holding onto the past / unwillingness to CHANGE (35%)
Where are we going + how will we behave on the way? Focus Differentiation “ No” Stakeholders + guiding collation Vision + Values Strategy Plans Goals Objectives Tactics / Actions Procedures / Protocols Repeatable Process Clear / consistent / relentless All available channels Training + time / money / supplies / people Measure / Track Communicate Transparency Renewal Praise + Celebration and Eliminate Mediocrity
T HANK Y OU If you have any questions at all please do not hesitate to send a note or call. My email address is: firstname.lastname@example.org Also, you might find value in the ideas I share in my blog: www.blog.johnspence.com/ Lastly, these slides have already been uploaded to: http://www.slideshare.net/johnspence