Online People Tagging: Social Mobile Networking Services in Work-based Learning

Online People Tagging:Social Mobile NetworkingServices in Work-basedLearning– John Cook, LTRI, London Metropolitan University– Norbert Pachler, Institute of Education, University of London 1

#somobnet #matureip #lmlg– SoMobNet International Roundtable on “Social Mobile Networking for Informal Learning” Institute of Education, Nov 21 2011: http://cloudworks.ac.uk/cloudscape/view/2363– To comment on this presentation: http://cloudworks.ac.uk/cloud/view/5968– Acknowledgement: slide template draws on that from talk by Karen Cator at ALT-C 2011 http://bit.ly/qUQrs5 the content is our own ...

Structure Key issues from the literature on social (mobile) networking servicesTowards a typology of informal workplace learning Online people tagging in work-based contexts

Definition of Social Networking Services “web-based services that allow individuals to 1. construct a public or semi-public profile within a bounded system 2. articulate a list of other users with whom they share a connection, and 3. view and traverse their list of connections and those made by others within the system” boyd and Ellison, 2008 4

Key issues from the literature on social (mobile) networking services Bridging social capital (Putnam, 2001), which is the creation of social networks between socially heterogeneous groups Collaborative scaffolding literature (Pata, Sarapuu, & Archee, 2005; Yeh, Lo, & Huang, 2011) Pertaining to the notion that the “concept of a social network reduces the social human actor to a point – not even a point of view – but a point that connects in various ways to other points” (Merchant, 2011) 5

Key issues from the literature on social (mobile) networking services Establishing a group-wide medium creates latent ties from which weak ties may build; a change of medium recasts weak ties (Haythornthwaite et al 2007) Not everyone has relevant experience, but modelling of learning can take place (self-efficacy, Bandura, 1982) 6

Key issues from the literature on social (mobile) networking services relationship initiation vs maintenance (boyd and Ellison, 2008) nature of the relationships formed and maintained and how they relate to activity and action in other contexts (Merchant, 2011) notion of „technologised socialbility‟: conflation of everyday human experience with mediated communication (Merchant, 2011) „identity play‟: iterative relationship of identity work done online with offline identity (Merchant, 2011); „personal augmentation‟ (Facer, 2011) 7

Key issues from the literature on social (mobile) networking services paradigms for online communities: person-centric (hub-and-spoke), topic- centric, bounded community (White, 2006) Passionate affinity space (Gee, 2011) Notion of cultural resources (Pachler, et al., 2010) Appropriation (Pachler, et al., 2010) 8

ALPSMobility embedded in practice Social tools amplifying learningDigital Content with bridges MATURE – Facebook for workplace 9

Towards a typology of informal workplace learningLearning in workplace viewed as response to complex problem or taskEmbedded in meaningful and authentic cultural contexts (4Cs) • Collaboration in group activities • Working alongside colleagues • Tackling challenging tasks • Working with clientsEraut provides empirical work on f-2-f Factors affecting learning in the workplace (Eraut, 2004) 10

Towards a typology of informal workplace learningKey questions How can we scale up meaningful learning activities of • individuals and groups so they become linked together • building confidence, commitment, performance & progress? Amplified by SNSs and mobile technologies? Mediated by scaffolding and bridging activities? 11

Online people tagging in work-based contextsMATURE EC Framework 7 project: http://mature-ip.eu/ • Social network tools amplifying learning in the workplace • Seen by EC as „flagship TEL project • And by users at Career Guidance Services UK as „Facebook for the workplace‟ • Challenge repurposing cultural contexts: http://cloudworks.ac.uk/cloud/view/5806 13

Collaborative tagging • gather information about people • inside and outside organizationTag each other • according to topics they associate with that person“Who knows what?” 14

Applying MATURE case to the typologyAims:Test of typology as analysis tool when applied to a case.Does it reveal anything missing? 15

Thank you!John Cookjohn.cook@londonmet.ac.uk@johnnigelcookNorbert Pachlern.pachler@ioe.ac.uk@servusuk 16

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Online People Tagging: Social Mobile Networking Services in Work-based Learning

by London Metropolitan University on Nov 19, 2011

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