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GCIO Competency and Training


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For years, I have the unique opportunity to be immersed into the life challenges of government people appointed and tasked to lead, direct and control the information and communication technology …

For years, I have the unique opportunity to be immersed into the life challenges of government people appointed and tasked to lead, direct and control the information and communication technology program and projects. Lots of lessons have been shared by those who live the challenge of becoming efficient and effective in the service delivery and support. Here is a view of competency and training requirements for Government Chief Information Officer

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  • 2. Efficiency is doing the thing right.Effectiveness is doing the rightthing.- Peter F. Drucker
  • 3. GOVERNMENT CHIEF INFORMATIONOFFICER (GCIO)• GCIO stands for GovernmentChief Information Officer,appointed as executive orsenior manager who lead,direct and control thestrategy, design, transition,operation and continualimprovement of informationand communication programand services of a governmentagency.
  • 4. GOVERNMENT CHIEF INFORMATIONOFFICER (GCIO)• GCIO represents the ability ofthe agency leadership togovern and manage theeffective, efficient, reliable andsustainable integration ofinformation andcommunication technology fororganizational transformation,leading to better delivery ofoutcomes for the developmentagenda and expected quality ofexperience for the citizen.
  • 5. GOVERNMENT CHIEF INFORMATIONOFFICER (GCIO)Competency Area 1• GCIO must be able to leadthe development,communication andimplementation of theorganization, accountability,strategy and policy ofcreating value with ICTservices to bring abouttransformativedevelopment and goodgovernance.
  • 6. GOVERNMENT CHIEF INFORMATIONOFFICER (GCIO)Competency Area 2• GCIO must be able to actualizethe decision rights to enable thelegal mandates, developmentagenda, strategic intention, fundrequirement, enterprisearchitecture, technologysolution, procurement optionand performance metrics of theagency for the acquisition,operation and evaluation ofinformation and communicationtechnology services.
  • 7. GOVERNMENT CHIEF INFORMATIONOFFICERCompetency Area 3• GCIO must be able to directthe emergence of best-fitpeople, process, technologyand culture that enableefficiency and effectivity in thestrategy, design, transition,operation, security andcontinual improvement ofinformation andcommunication technologyservices.
  • 8. GOVERNMENT CHIEF INFORMATIONOFFICERCompetency Area 4• GCIO must be able to lead themanagement of controlledobjectives related tomanagement of strategy,policy and legality, risks,process, financial,information, acquisition,project, service support,security, infrastructure,facilities, standards andpeople.
  • 9. GOVERNMENT CHIEF INFORMATIONOFFICERCompetency Area 5• GCIO must be able to createthe culture of quality andsecurity, metric basedassessment, and use oflesson’s learned in theimprovement of informationand communicationtechnology services fortransformative developmentand good governance.
  • 10. GCIO TRAINING PROGRAMGOALS• The GCIO formulates , communicatesand owns the organization, role,accountability, responsibility, expertiseand work expected from an executiveor manager appointed as GovernmentChief Information Officer.• The GCIO performs capabilityassessment and benchmarking ofknowledge, skills and character that arerequired in the quality performance ofthe Government Chief InformationOfficer.• The GCIO writes, reviews and improvesthe competency roadmap for continualprofessional education and certificationof both the technical and non-technicalpeople who actualize performance inthe ICT enabled services.
  • 11. GCIO TRAINING PROGRAMGOALS• The GCIO understands and perform therequirements and standards in leading,directing and controlling the differentfunctions, risks, metrics, life cycle,processes and deliverables of enablingthe value of information andcommunication technology to thebusiness and service delivery of theagency• The GCIO distinguishes and applies theuse of best practice framework andstandards to manage people, process,information, technology and culture inenabling the effective and efficientalignment of information andcommunication technology to themandate, strategy and operation of theagency.
  • 12. GCIO TRAINING PROGRAMCOURSE 1:GOVERNANCE FRAMEWORK &MANAGEMENT STANDARDS• Principles of Governance• Accountability Framework• Clinger-Cohen CIO CompetencyStandards• Core Governance Standards• Service Management Standard• Information Management Standard• Information and Cyber SecurityStandards• Quality Management Standard• Capability Maturity Modeling• Business Process Management• Open Government Framework
  • 13. GCIO TRAINING PROGRAMCOURSE 2:STRATEGY, POLICY &ARCHITECTURE DEVELOPMENT• Strategic Management• Performance Scorecards• Risk Assessment andManagement• Policy Definition andImplementation• Enterprise ArchitectureDevelopment• Program Log Frame• Performance Base Budget• Legal Framework andImplementing Rules andRegulation
  • 14. GCIO TRAINING PROGRAMCOURSE 3: ACQUISITION AND TECHNOLOGY• Acquisition Framework• Acquisition Life Cycles• Acquisition Process• Sourcing Strategy and ContractManagement• Financial Management• Procurement Regulations• Technology Standards• Technology Solution Framework• Technology Skills and Certification
  • 15. GCIO TRAINING PROGRAMCOURSE 4: PROJECT MANAGEMENT• Project Governance andManagement• Project Management MaturityModel• Project Management Life Cycle• Project Management Processes• Solution Development Life Cycle• Solution Platform and Framework• Solution Quality Assurance andTesting Framework and Tools
  • 16. GCIO TRAINING PROGRAMCOURSE 5: SERVICE MANAGEMENT• Service Management Roles andResponsibilities• Service Management Life Cycle• Service Management Processes• Service Management Metrics• Service Management TechnologySolution
  • 17. GCIO TRAINING PROGRAMCOURSE 6:SYSTEMS AND TECHNOLOGYCONFIGURATION MANAGEMENT• Information and CommunicationTechnology ConfigurationManagement• Information System Architecture• Data Services• Application Services• Network Services• Security Services• Interoperability Framework• Technical Reference Standards• Capacity and Capability Metrics
  • 18. GCIO TRAINING PROGRAMCOURSE 7:INFORMATION AND CYBERSECURITY MANAGEMENT• Security Governance andManagement Framework• Information Security InternationalStandards• Cyber Security Body ofKnowledge• Security Risk Assessment andMitigation Planning• Security Management Life Cycle• Information and Cyber SecurityManagement Technologies
  • 19. GCIO TRAINING PROGRAMCOURSE 8: PEOPLE SKILLS• Leading, Negotiating, Directingand Communication Skills• Self Management• Time Management• Motivation Management• Facilitation and NegotiationManagement• Communication Skills• Team Building• Work Ethics
  • 20. GCIO TRAINING REFERENCES• Clinger-Cohen CIO Competencies• Calder Moir IT Governance Framework• IT Infrastructure Library Service ManagementFramework• Controlled Objectives of IT – IT GovernanceStandard• NORAD Logical Framework• Project Management Body of Knowledge –Government Extended• The Open Group Architecture Framework• ISO/IEC 20000 IT Service Management Standard• ISO/IEC 27001 Information Security Standard• ISO/IEC 38500 Corporate Governance of IT• Business Analysis Body of Knowledge• Cyber Security Body of Knowledge• CMMI Capability Maturity Model• OECD Corporate Governance Guide• Balanced Score Card• Business Process Management Standards• Risk Management Standards• RA and IRR on E-Commerce, Data Security, etc.
  • 21. Efficiency is doing the thing right.Effectiveness is doing the rightthing.- Peter F. Drucker