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Decoding culture how culture affects everything

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Slides from the May 25th NLP Sharing Event in Guangzhou

Slides from the May 25th NLP Sharing Event in Guangzhou

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    Decoding culture   how culture affects everything Decoding culture how culture affects everything Presentation Transcript

    • May 25 NLP Sharing – South China NLPDecoding Culture – How CultureImpacts Everything and More
    • Copyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011 Upcoming NLP Event: Personal Transformation 2-Day Workshop June 25 & 26 in Guangzhou!
    • Copyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011 Upcoming NLP Event: Personal Transformation 2-Day Workshop June 25 & 26 in Guangzhou!
    • A little bit about the 13 FactoriesCopyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011 •  Our gracious host •  This is home cooking like John grew up with •  Your 100 RMB gives you access to: –  Free flow beer, coke, sprite, tea, coffee, and juice –  Finger foods –  10% off menu orders
    • Upcoming Events CalendarCopyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011 •  June 7th – NLP Reading Circle, Get the Life You Want •  June 22nd – NLP Sharing Session •  June 25th-26th – Personal Transformation Workshop in Guangzhou •  July 12th – NLP Reading Circle, Get the Life You Want •  July 27th – NLP Sharing Session
    • Copyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011 At 18 Months we assume the world works within a certain scope. It is the scope of our understanding.
    • Welcome to the “Terrible Two’s”Copyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011 This period is marked by a developmental milestone when kids realize we don’t share the same perception of the world Later this frustration turns into curiousity
    • As adults this makes meeting new people exciting because we look forward to a newCopyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011 world view and something different than our routine If a doctor spent all day making spreadsheets instead of saving lives would you find them interesting?
    • Copyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011
    • Differences Excite Our BrainsCopyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011 •  Despite the belief that culture differences present an obstacle to cooperation must of us find them exciting •  Our brains like to find differences that are outside of our normal experience •  Different cultures are usually treated with curiosity when there is not perceived conflict/discomfort* *Sometimes conflict/discomfort is still viewed as sensational after the fact
    • What is Culture?Copyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011  ≠ Culture Civilization “I don’t think you can understand Chinese Culture”
    • Using NLP to Think About CultureCopyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011 Tonight we will approach culture as the coding in your brain that contributes to your identity We will take a look at culture as a filter that affects how you communicate
    • Useful Presuppositions for Today’s Sharing Session About CultureCopyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011 •  You cannot not communicate •  The map is not the territory. The words we use are NOT the event or the item the represent. •  The meaning of communication is the Response you get
    • NLP Communication Model Step  1.     2. FiltersCopyright©  John  Dorris  and  Sino  Associates.    All  Rights  Reserved  2008-­‐2011   Key  Message   Delete,  Distort  &   or  External   Generalize   Action   Language   Memory   Culture   History   Values  &  Beliefs   Internal     Representation   3. Internalization Emotional  State   Step  4.  Respond   Physiology  
    • Linking NLP to CultureCopyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011 NLP Communication The Geert-Hoffstede model Cultural Dimensions •  Filters that affect •  5 Cultural/ National information we Filters that affect: receive AND give –  How we see –  Distort the way we leadership represent data –  Our team and family –  Delete the interactions information we –  The way we don’t want to communicate receive, –  How we set and –  and generalize prioritize goals complexities that –  The way we learn affect our decisions
    • Geert HofstedeCopyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011 Dutch Social Psychologist Cultural Filters first described in his research for IBM in the 70’s. Research has been continued into the present (Culture is) the unwritten rules of how we do these things differ from one human group to another.  "Culture" is how we call these unwritten rules about how to be a good member of the group.  Culture provides moral standards about how to be an upstanding group member; it defines the group as a "moral circle". It inspires symbols,  heroes, rituals, laws, religions, taboos, and all kinds of practices - but its core is hidden in unconscious values.* *Emphasis added by me (John)
    • 5 Cultural Dimensions (Filters)Copyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011 •  Power Distance Index (PDI) – The perceived inequality between people with different power and station •  Individualism/Collectivism – The degree to which individuals are integrated into groups •  Masculinity/Femininity – Describes the distribution of roles between genders
    • 5 Cultural Dimensions (Filters)Copyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011 •  Uncertainty Avoidance Index (UAI)– A society’s tolerance for uncertainty and ambiguity •  Long-Term/Short -Term Orientation (LTO) – Influenced by Confucian, a culture that is focused on the future or current/past
    • Additional Points to RememberCopyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011 •  These scores reflect the national average •  Individual, leadership, and team working style philosophies are impacted by these filters among others •  There is no right or wrong culture as a organizational culture builder be aware of your biases and preferences
    • As a group draw a picture of a successful leader and their characteristicsCopyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011 Emphasize the characteristics in your picture
    • Take a break – get dessert… Copyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011
    • Power Distance Indicator (PDI) (PDI) Copyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011
    • East Meets West, Discussion & Story TellingCopyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011 What does this picture mean? What is your experience with this?
    • East Meets West, Discussion & Story TellingCopyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011 What does this picture mean? What is your experience with this?
    • Some Examples of High and Low PDICopyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011 High Low •  Leaders almost only •  Communication may communicate through frequently include questions “commands” and hints to subordinates •  Leaders are seen by others to •  Leaders may feel guilty about have “super” human qualities taking a position of authority •  Leaders have two strong •  Authority maybe very options to lead the carrot and informal the stick •  Leaders often feel that too •  Leaders need to give much structure and micro- directions and structure managing can be counter- productive •  It is unusual to ask questions about decisions coming from •  Leaders expect questions and above challenges from “below”
    • Three aspects to keep in mindCopyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011 How I How see others myself see me How I want to be seen Sense of Self
    • Comparing PDI GloballyCopyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011 100 Germany 90 China 80 Spain 70 Canada 60 Australia 50 Hong Kong 40 Phillipines 30 Ireland 20 UK 10 US 0 Global PDI
    • Individualism/Collectivism / Copyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011
    • Discuss and ShareCopyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011 •  You see a really cute kid in your neighborhood are you more likely to a)  Comment to a friend “that kid is cute”? b)  Touch or hug the kid? c)  both d)  neither
    • Discuss and ShareCopyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011 •  The first time you meet someone what are 5 questions you might ask? •  How do you know if you are asking a question that is too personal? –  Give an example
    • Discuss and ShareCopyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011 •  What kind of award would you rather have as a child? –  Top in your class –  First prize in your extra-curricular activity (e.g. music, debate, football etc) –  Good citizen award
    • East Meets West, Discussion & Story TellingCopyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011 What does this picture mean? What is your experience with this?
    • East Meets West, Discussion & Story TellingCopyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011 What does this picture mean? What is your experience with this?
    • East Meets West, Discussion & Story TellingCopyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011 What does this picture mean? What is your experience with this?
    • Some Examples of Individualism and CollectivismCopyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011 Individualism Collectivism •  Is motivated by positive •  Is motivated by positive feedback about individual feedback about individual ability achievement that benefits the group •  Open to sharing ideas on general topics but can often •  Comfortable sharing be reserved on personal “personal” information with details acquaintances •  Strongly identifies with the •  Strongly identifies with nuclear family and values extended family often giving them space to be prioritizes the group over “themselves” personal needs •  Presses for open dialogue •  Will avoid sensitive topics or believing it is better to talk discussing them in the open to through an issue maintain “harmony”
    • Comparing DimensionsCopyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011 100 Germany 90 China 80 Spain 70 Canada 60 Australia 50 Hong Kong 40 Phillipines 30 Ireland 20 UK 10 US 0 Global Individualism/Collectivism
    • Things to RememberCopyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011 •  The Geert-Hoffstede model describes national cultures but not individuals •  It is a convenient way to describe a filter like the Geert-Hoffstede culture model but there are other models as well •  It does not describe history and the background of a culture which is worth understanding as well
    • Copyright© John Dorris and Sino Associates. All Rights Reserved 2008-2011 Us : Contact Email: ris@sino- r john.do s.com e associat rg in anlp.o :w ww.ch W ebsite