CSI Content: Who Killed ECM?
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CSI Content: Who Killed ECM?

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Crime Scene Investigation: Content – Who killed Enterprise Content Management? As consumer technology takes more attention, enterprise content management seems to have disappeared, particularly ECM. ...

Crime Scene Investigation: Content – Who killed Enterprise Content Management? As consumer technology takes more attention, enterprise content management seems to have disappeared, particularly ECM. Presentation by John Newton was made at the Technology Services Group led by Dave Giordano at the University of Chicago Gleacher Center on 8 June 2011.

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  • Crime Scene Investigation: Content – Who killed Enterprise Content Management? As consumer technology takes more attention, enterprise content management seems to have disappeared, particularly ECM. This is a presentation by John Newton was made at the Technology Services Group led by Dave Giordano at the University of Chicago Gleacher Center on 8 June 2011.
  • Main point here is that Alfresco is a professional, experienced software company that is safe to do real enterprise business with, etc.
  • Over the past decade, there has been a fundamental change in the axis of IT innovation. In prior decades, new systems were introduced at the very high end of the economic spectrum, typically within large public agencies and Fortune 500 companies. Over time these systems trickled down to smaller businesses, and then to home office applications, and finally to consumers, students and even children. In this past decade, however, that flow has been reversed. Now it is consumers, students and children who are leading the way, with early adopting adults and nimble small to medium size businesses following, and it is the larger institutions who are, frankly, the laggards.
  • The challenges here are enormous. Expectations of Enterprise IT are rising. The business, still reeling from the crash of 2008, is questioning the rigidity and cost of legacy systems. The focus of IT is changing from a traditional focus on standardizing and automating back-end manual processes – a focus on CONTROL – to a focus on empowering and connecting knowledge workers and improving knowledge worker productivity and innovation.
  • HUD needed to image 3.2 million pages of case records and support tele-working while providing faster response to FOIA requests. Armedia imaged the backlog of paper in the base year and provides a hosted Document and Records Management solution for HUD leveraging Alfresco ECMS and Daeja for redactionFOIA and RecordsSpeed of responseControl and RedactionThe Army National Ground Intelligence Center has been using Alfresco Enterprise in a large scale, production deployment for more than two years. Alfresco was selected to replace a custom developed, legacy application. A member of the implementation team will present the benefits realized by the transition to Alfresco. The presentation will also discuss their integration approach, product customizations, and lessons learned.Lessons learnedIntelligence, Sharing, OrganizationStruggling under a homegrown CMS that lacked robust functionality, the National Academy of Sciences (NAS) sought a next-generation solution to enable a major site redesign. Rivet Logic helped NAS implement an Alfresco WCM solution that helped streamline operations, resulting in faster publishing cycles, increased productivity, and a much richer site experience. This presentation will feature a guest speaker from NAS and address the solution in detail – including how a decoupled content delivery approached offered presentation-tier flexibility and dynamic site functionality.Faster publishing cyclesIncreased productivityRicher site experienceDecoupled content deliveryFlexibility and dynamic sitesCity of Denver has improved efficiency of existing systems, saved licensing and maintenance costs all while expanding the City's services to its citizens.Documentum MigrationPaper to electronic recordsRevamp business processesImproving CRMMobile
  • FarmvilleMafia Wars
  • 350,000 apps in the iStoreOver 10 billion downloads
  • The implications of this for Enterprise IT are profound. We grew up with letters, phones, telexes, and faxes, and grew into email, shared text databases like Lotus Notes, portals, web sites, and mobile phones. Now we are going through a massive transformation based on 1) connecting people in real time; 2) smart and geographically-aware mobile devices; and 3) ubiquitous and cheap bandwidth. 
  • The users are in the middle of the enterprise – the Information WorkerThe benefit is greater customer intimacy and employee productivity
  • Document and Records ManagementDynamic Information PublishingeCommerce SitesUser Generated Content SitesWeb-based CollaborationMedia-rich Corporate IntranetRegulated ApplicationsTransactional or Complex Systems with User GuidanceMedia and Image Capture
  • Engagement Compelling content or images engage usersParticipation Users participate through Content as the object of conversation (e.g. photos, web pages, presentations) Explanation Content distills or explains complex information and guides the userQuality Content processes insure accuracy and delivery of information and improve quality of executionCompliance Regulations require explanation of procedures and records of what has been seen or delivered to users and customersExecution Documents, Images and Records are critical to business execution (e.g. contracts or invoices)Results Collaboration usually results in Content (e.g. Plan, Report, Presentation)
  • The challenges here are enormous. Expectations of Enterprise IT are rising. The business, still reeling from the crash of 2008, is questioning the rigidity and cost of legacy systems. The focus of IT is changing from a traditional focus on standardizing and automating back-end manual processes – a focus on CONTROL – to a focus on empowering and connecting knowledge workers and improving knowledge worker productivity and innovation.
  • Over the past decade, there has been a fundamental change in the axis of IT innovation. In prior decades, new systems were introduced at the very high end of the economic spectrum, typically within large public agencies and Fortune 500 companies. Over time these systems trickled down to smaller businesses, and then to home office applications, and finally to consumers, students and even children. In this past decade, however, that flow has been reversed. Now it is consumers, students and children who are leading the way, with early adopting adults and nimble small to medium size businesses following, and it is the larger institutions who are, frankly, the laggards.
  • Target the Middle of the Organization – Knowledge WorkerInformation Worker Applications = Systems of EngagementConsumer-like Interface, SMB-style monetizationEnhance the collaborative experienceIntegrate with Social Business SystemsReal-time communications, Mobile, Video, Social NetworksJive, Lotus, Cisco, Skype, etc. in the enterpriseManage Social-rich Content: Video, Blogs, NewsBecome the YouTube, Flickr, SlideShare and Scribd for the EnterprisePublish to Social ChannelsYouTube, Facebook, Twitter, WordPress, SlideShare, ScribdDeliver in the Cloud and on Premise
  • IT as an end-to-end nervous systemLocation basedPresence basedTime basedRole basedTeam basedDocument basedTopic basedSituation basedPermissions based
  • First implementation CMIS 1.0Both SOAP and REST protocolsBasis for all future public APIsPlatform of choice for most new CMIS developmentDriving OpenCMISBe the FREE platform to build portable applicationsGet apps to pull Alfresco
  • We aren’t the only ones who are seeing a shift in ECM to handle these new requirements. Here is how Gartner now views the ECM market – broken up into four areas.Explain each of the areas – and talk about Alfresco’s historic success in transactional and online.However, our focus going forward is going to be Social Content Management and Content Management as infrastructure. We want to be the de-facto platform for managing content in a social world.
  • Here is another, simpler way to look at – Social Content Management is at the intersection of where typical ECM functionality meets the functionality of social software, in general. Or, as John Newton mentioned in the video: Go on and discuss content – then capture the results of that discussion inside your ECM solution in order to retain it and make it findable, or to kick-off workflows, etc.Now – all of this strategy is great. But I want to bring it down to earth a bit and make it real. The fact is – Alfresco was BUILT for a time such as this, and the work that we have been doing around CMIS (Content Management Interoperability Standard), our huge set of RESTful APIs, Portal Standards, etc. Are the underpinnings for Social Content Management to really happen. Let me show you some proof points for this…
  • Many enterprises will want to use their CMS AS a social business system – or at least take advantage of social features when they are focused on content creation & collaboration. Think of Alfresco Share as a social business system for collaboration, with content as the focus. TODAY, in Enterprise 3.4 (which you will see a demo of later) we have {talk about the features listed}. And, most of these are available as APIS in the platform, so that you can build social features into your app without recreating the wheel. For example, the voting API (favoriting content, seeing what others have favorited, etc.) is available today in the platform for developers (just not exposed yet in the interface).Just as importantly – we continue to lead in making sure users can use Document management without changing their behavior – so our support of the Sharepoint Protocol and WebDav & CIFS continue to evolve. Check-in a document, discuss it inside Share, and then publish it to the web – all with Alfresco. You will see a demo of Share later on today.GIVE ANY ANECDOTAL EXAMPLES HERE: (I’m going to talk about how I use Adobe Creative Suite – PS, Illustrator, etc.). In a matter of minutes, I downloaded Adobe’s CMIS connecter for Adobe Bridge – linked it up to ts.alfresco.com – and now I can check-in and out Adobe files to Share, have discussions about them inside of Share, and kick-off workflows inside of Alfresco.
  • Here is a picture of social content management in action. On the bottom are the core capabilities of the Alfresco Platform… over the past 24 months, we (and our partners) have been working on proof-of-concepts and real-world implementations of Alfresco Content Management being able to manage content and expose repository functionality INSIDE OF social business systems. For example:Liferay, Jive, Lotus QuickR, Drupal, Google Docs(INSERT YOUR OWN CUSTOMER EXAMPLES HERE – IMPROVISE A BIT, IF YOU WANT).Three main points:Social content management is real, and we are already executing on itCMIS (and open standards) are the KEY to making it happenYou can have multiple Social Business Systems – and one Alfresco underneath. You could set a workflow to kick-off in Jive, for example, that would execute to publish something in Drupal – using Alfresco workflow.But wait – there’s more…. We aren’t JUST talking about platform here. We have been working to put more Social features in our own Apps… and more are coming. See next slide…
  • So – to sum things up – you will see Alfresco’s public positioning really evolve in 2011 – and I hope that, as you think about integration social systems into your enterprise – or integrating social features into your next applications – that Alfresco will be at the top of your list to consider for an underlying Content Management platform. Coming up – you will see a presentation on our roadmap – including a lot of new enterprise features that are coming out with Enterprise 3.4 – a demo of Share by {PARTNER NAME}, and a case-study about a solution that {PARTNER} has built on top of Alfresco’s open platform.

CSI Content: Who Killed ECM? CSI Content: Who Killed ECM? Presentation Transcript

  • CSI: Content
    Who killed ECM?
    @johnnewton
  • Alfresco is
    Enterprise Software +
    Content Management +
    Commercial Open Source
    Management Team Experience
    Largest private Open Source company by revenue
    Investors
  • Once upon a time, IT was controlled by highly intelligent, logical, controlled people…
    I use Java! Get used to it!!!
    Man! You are awesome!!!
  • And technology would flow from the Fortune 1000…
    Image courtesy of John Mancini – AIIM.org
  • And they controlled and centralized all applications and data…
    Image courtesy of John Mancini – AIIM.org
  • Yes, your honor!
    I did leave my mobile without password protection!
    Systems of Record
    Command and control
    Transaction-oriented
    Document-centric
    Limited deployment
    Central IT-provisioned
    And these applications knew what they were good at…
    Image courtesy of John Mancini – AIIM.org
  • But their user interfaces were very powerful, but not very user friendly…
  • And some of the vendors had all the control…
    Hey You!
    Yeah You!
    You’re not going anywhere?
    It’s time to renew!
    Isn’t that called Racketeering?!
  • And there was no incentive to innovate…
    I used to be a developer IBM, but they had me work on FileNet!
  • This left customers a little unhappy…
    You’re asking how much for this crap?!!
  • And thus was born “Free Software”!Born of Religion?!?
  • And Anarchy?!?
    I said I’m checking the code change in!
  • Communists?
    There are some new modern-day sort of Communists who want to get rid of the incentive for software makers under various guises!
  • Look who’s talking!
  • Apologies to the Times Cartoonist Peter Brookes
    Operating a rogue Linux machine!
    And IT started getting nervous about something Open Source…
  • Quickly Open Source evolved with Linux
    Let’s stay Open, Modular and Free!
  • Open Source was Built Differently
  • Open Source removed the Lock-in and opened the Architecture…
    Customer
    Customer
    Customer
    Media
    Code
    Sales
    Blogger
    Reception
    Developer
    Developer
    Product
    Mgmt
    Shipping
    Customer
    Development
    (Bugs)
    Internet
    and
    Community
    Mgmt
    Support
    Engineer
    QA
    Support
    Marketer
    Accounts
    Partner
    Marketing
    Tester
    Partner
    Partner
    Partner
    Open Source
    Closed Source
  • Lifecycle of an Open Source Project
    Internet
    Downloads
    Design and Compose
    I fixed a bug!
    I want to buy!
    Community
    Deployment
    Contribution
    Image courtesy of John Mancini – AIIM.org
  • Virtuous Cycle – A New Value Chain for Software
    PROJECT GOVERNANCE
    Development
    Distribution
    Marketing
    Sales / Consulting
    Support
    Develop from other Open Source Components
    Deliver for free over the internet
    Market by Word of Mouth and Community
    Demand is generated inside the company – Solves the problem or not
    Users participate in QA and resolution of problems with the code
    Product Mgmt
    Community participates in ideas, priorities, testing and new components
  • Strong Governance led to Professional Open Source
    Open Source is like Economy Class!
    You get nice champagne in first class, but you still get there at the same time!
    Marten Mickos – CEO of Eucalyptus and former CEO of MySQL
  • And this was the environment in which Alfresco System was born
    Web
    Applications
    Portals
    Web Services
    BPM
    App Server
    Email
    CMIS
    Virtual File System
    Portal Server
    SOAP
    FTP
    CIFS
    WebDAV
    High Availability
  • Web
    Shared Drive
    Email
    Portals
    Office Protocol
    Innovating in access and simplicity
  • Value Proposition: Universal Access and Control
    Shared
    Drive
    Interface
    Web
    Access
    Shared
    Drive
    Rules
    Automation
    Compliance
    Applications
    Before
    After
  • And easily deployed and consumable
    It’s so small it even fits on this USB stick!
  • Many Use Cases
    Document Management
    Content Collaboration
    Records Management
    Image Archiving
    Citizen Web Sites
    Laws & Regs Online
    Contracts
    Correspondence
    Inquiry Tracking
    Case Management
    Emergency Coordination
    Intelligence
    Defense
    Police
    Legal and Justice
    Legislation
    Scientific Research
    Regulation
    Revenue and Taxation
    Housing
    Employment and Labor
    Education and Training
  • How Do We Make Money?
    Open Source Distribution
    • Low cost of distribution
    • Global Reach
    • Community development
    • Community as large as IBM or DCTM
    Dual License for developers
    • OEM, Hosting & Appliances
    • Most popular license
    • Protects embedding opportunities
    Support & Services
    • Try before buy
    • Low-touch sale
    • Maintenance and support for production use
    • Insurance of certification & indemnification
    Multiple Channels
    • Telesales
    • Local integrators
    • Major SIs
    • OEM embedding
  • Open Source Check List
    • No lock-in
    • Lower cost of development, marketing, sales and support
    • Lower cost to customer
    • Community drives innovation
    • No anarchy or religiosity
  • In the world of ECM, there were definitely changes afoot…
    Oh man!
    Not another ECM Acquisition!!!
  • Powerful forces of good were at work…
    Social Networks
    Mobile
    Cost
    Internet
    Moore’s Law
  • And cheaper technology had new peopleusing the technology…
    To
    From
    Feeling
    Visual
    Warm and interactive
    Likes touch interfaces
    Logical
    Concrete
    Not very friendly
    Probably has a Blackberry
  • And the People were getting younger
    Email
    Generation
    Facebook
    Generation
    Age 46
    Age 26
    Age 65
  • Left-brained
    Thinking
    Right-brained
    Feeling
    Everyone
    Else
    Objects
    Analysis
    Linear
    Logical
    Past
    Factual
    People
    Connections
    Spatial
    Artistic
    Future
    Conceptual
    Image:
    WIRED Magazine Issue 13.02 – Feb 2005
    And cheaper technology had transformed the typical user from left-brained to right-brained…
    Programmers
  • And the right-brained people transformed their technology and their applications…
    The Majority of Users
    People
    Mobile
    Connections
    Spatial
    Artistic
    Conceptual
    Future
  • And most people all cheered this new technology…
  • And technology became democratized…
    Yes We Can!...
    Play Angry Birds!
  • But this lack of control made some people very angry…
    I hate it when he plays
    Angry Birds!
    You’re Fired!!!
  • And the technology touched everyone from their homes to their workplaces
    And the users would ask, “Why do I feel so powerful as a consumer and so lame as an employee?”
    Photo source:
    http://www.flickr.com/photos/notionscapital/
  • 1 -- real time connectivity
    2 -- smart & geo-aware mobile devices
    3 -- ubiquitous & cheap bandwidth
  • And IT started to lose control,especially based upon age differences
    Inside the Enterprise
    Outside the Firewall
    Good Heavens!
    Put that Tweet in a Repository!
    Chill Seymour!
    We don’t need you anyway!
    IT
    Users
    40
  • And this killed off interest in enterprise software…
  • But where was the body?
    I know we had a bunch of Documentum licenses somewhere!
  • Users were too busy looking for right-brained applications in the enterprise???…
    Collaboration
    Video
    Mobile
    Social Media
    Real-Time
    Some images from Gartner PCC – Apr 2011
  • But Enterprise IT was not ready for…
    new generation of workers
    new types of devices and content
  • And then the Revolution happened…
    Down with the Government!
    And we demand a
    for the enterprise!
    And a
    And a
  • And the CIO didn’t know what to do…
    • “Nobody has figured this out”
    • “There will be a need for the consumer-based technologies.”
    • “The workforce coming in will have different expectations.”
    • “The whole industry is changing and changing very fast.”
    • “Whether the CIO wants it or not, it is coming in”
    Survey conducted by AIIM – Aug 2010
    20 CIOs interviewed
    9 different industries
  • And Systems of Engagement emergedthat worked the way users wanted to work…
    Courtesy of John Mancini – AIIM.org
  • Relevance
    What’s that got to do with ECM?!
    I’m sure the answer is in here somewhere?!!!
  • And Social created more Content and more Content led to more Social…
  • And users with this Content led to…
    Explanation
    Participation
    Content is the Conversation…
    Engagement
    Quality
    Results
  • And the types of Content changed!
    51
    Sources: Wired – Aug 2010 / Cisco estimates based on CAIDA publications, Andrew Odlyzko
  • And it wasn’t just your parents’ “documents”…
    Video, Audio and Photographs
    Real-time Market Analysis
    Real-time Meeting Minutes
    Whiteboards
    Customer Stories
  • And security could be a real issue…
    Look at that picture he posted on Twitter!!!
  • I could have sworn I was logged into SharePoint!!!
  • Systems of Record
    Command and control
    Transaction-oriented
    Document-centric
    Limited deployment
    Central IT-provisioned
    Which is why left-brained and right-brained services started helping each other
    Systems of Engagement
    Open and accessible
    Interaction-oriented
    User-centric
    Ubiquitous deployment
    Self-provisioned
    Courtesy of John Mancini – AIIM.org
  • The flow of IT reversed!
  • Enterprise applications became more social and intuitive…
    Productive
    Consumer-like
    More Social
    Real-time Communications
    Rich Media
    Connected to favorite apps
  • And they wanted to integrate through Mash-ups, REST, Standards and Service-Oriented Architecture…
    Collaboration & Social Services
    UI & Portal
    Services
    Search & Discovery
    Content Services
    Communication
    Process and Workflow
  • IT wanted architectures thatbuild right-brained apps on a strong foundation…
    Mobile
    Distribution / Syndication
    Desktop
    Web Site
    Social Networks
    Information Workplace Platform
    Rich Content
    Mobile
    Social
    Integration
    HTML5
    On Premise
    In the Cloud
    UI & Portal
    Services
    UI & Portal
    Services
    Search & Discovery
    Collaboration & Social Services
    CMIS
    BPMN 2.0
    JSR-286
    Open Social
    CMIS
    BPMN 2.0
    JSR-286
    Open Social
    Content Services
    Process and Workflow
    Communication
    Superscale Data
    Superscale Storage
    ERP
    CRM
  • CMIS helped to deliver Content to all the new (and old) applications…
    Web Sites
    SharePoint
    Confluence
    & Jira
    Jive
    Drupal
    Dropbox
    Content plus…
    • Metadata
    • SQL-like queries
    • Holders
    • Relationships
    • Fulltext
    • REST or SOAP
    Lotus
    Connections
    Facebook
    SAP
    JBoss
    Portal
  • So maybe ECM wasn’t dead after all…
    We just need to figure out how we pay for this stuff!
  • social
    content management
    collaboration
    workflow automation
    social content types
    tasks
    browser/portal
    version control
    online
    channel optimization
    wcm
    web authoring
    rich-media
    Analytics
    mobile support
    transactional
    content management
    BPM
    workflow
    compliance
    RM
    archives
    content management as
    infrastructure
    metadata
    life cycle control
    integration
    Interfaces
    repository
    platform
    Source: Gartner ECM Magic Quadrant, November 2010
  • enterprise
    content
    management
    sharing
    collaboration
    workflow
    compliance
    control
    security
    records
    social
    content
    management
    liking
    recommending
    following
    commenting
    social
    software
    Discuss… then capture.
  • Social Content Check List
    • Systems of Record are largely complete
    • Consumer IT is hot
    • New generation want social systems and mobile in the enterprise
    • New enterprise apps will emerge
    • Content will be critical
  • Built-in Social Features
    Commenting
    User Status Updates
    Activity Feed for Sites
    Cross-site Search
    Invite people to sites
    Customizable dashlets
    Blog
    Wiki
    Forums
    Calendar
    Tagging
    Workflow & Tasks
    Voting API (future)
    Sharepoint Protocol
    WebDav
    Social Content Management in Action
  • Doc Mgmt
    Version control
    Commenting
    Edit metadata
    Workflows
    Previews
    Coming soon!
    Use Alfresco seamlessly for document management
    Low-cost ECM
    Records Mgmt MS Office® Integration
    Cloud
    Community Preview
    Check-out docs to Google Docs for real-time doc collaboration
    Manage & retain content and handle workflows in Alfresco - then, publish to Drupal
    JSR-168
    RESTful API
    CMIS
    CMIS/APIs
    CMIS
    Alfresco Platform
    Social Content Management in Action
  • Result: Costs of software go way down…
  • This made customers happy!...
    We all just love
    Open Source!
  • We compete with SharePoint and Traditional ECM in $4B market
    Compared to SharePoint:
    • Open Source
    • Open to Enterprise Stds
    • Open Architecture
    • Scalable
    • Distributed
    • Scriptable
  • And the reason they decided wasOpen Source…
    70
    Why Does Alfresco Win?
    Enterprise customer survey – June 2010
  • Microsoft vs. Open Source:Equilibrium
    “Microsoft has too much market share and Open Source offers too many benefits for users”
    Nash Equilibrium Curves
    Harvard Business Case Study: http://tinyurl.com/msoss
  • But there were new challenges ahead…
    It’s looking a little cloudy!
    But do we really need these flashlights?!
  • Everything Became Mobile with lots of Open Source…
  • Why is IT so slow?
  • And users weren’t too happy about this…
    Get my frickin’ server up now, Dude!!!
  • The Computer of the Future - One Million ServersAnd lots of Open Source…
    76
  • But sometimes things can go wrong…
    It says I need to enter my credit card again!?!
  • Cloud / On Premise Hybrids Emerged
    78
    Cloud
    Intranet
    Extranet
    Local Content
    Copy
    Local Content
    Master
    Local Content
    Copy
    HTML
    HTML
    HTML
  • Developers started building all sorts of Apps
  • OS File System
    Office
    Mobile
    Rich Desktop Application
    Content Repository
    Portal
    RM
    DM
    WCM
    DAM
    Collaboration
    Alfresco Client
    Web
    Alfresco Explorer
    Web Site
    Alfresco Share
    Alfresco Web Application Framework
    Alfresco Content Application Server
    Collaboration Services
    Control Services
    Content Services
    Physical Storage
    Relational DB
    File System
    The Alfresco Architecture
  • Rich Set of Data Modeling Capabilities
    Folder
    Type
    Property
    A
    Property
    Class
    Constraint
    Folder
    name
    Association
    Folder
    Child Association
    contains
    B
    Child Association
    Type
    Aspect
    Type
    Property
    Doc
    Document
    name
    C
    content
    Association
    rendition
    rendition
    Doc
    D
    Aspect
    Property
    Auditable
    who by
    when
  • Content Services for …
    CIFS
    WebDAV
    FTP
    IMAP
    Protocols
    OS File System
    Content Application
    Content
    File Transfer Client
    Services
    Content
    Email Client
    Transformation
    Tagging
    Records
    Life-cycle
    Control
    Microsoft SharePoint
    Office Integration
    Preview
    Deployment
    Change Set
    Sandbox
    Workflow
    Collaboration
    Wiki Blogs
    Discussions
    Activities
    Social Graph
  • ECM and Alfresco Directions
    • Alfresco investing in Social Content
    • Integration to Social Systems is key
    • Mobile is and will be everywhere
    • Cloud Content in Enterprise will be Hybrid
    • Developers with Open Source and Open Standards will drive the innovation
  • Open Source Model Really WorksOpen Source Really Innovates…
    Over 3 Million Downloads, 1500+ Customers, 50+ Countries
  • Over 1500 of the Biggest and Most Important Companies & Organizations
    Government
    Finance
    Media & Entertainment
    Software
    Retail
    Travel & Logistics
    Manufacturing
    Education
  • The End
    Next Week…
    Who Killed Windows!?!
  • The open platform for
    social content management.