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meZO - The missing manual

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meZO is an iPhone and iPad app created by Mitsubishi Electric Cooling and Heating which allows the user to control their CITY MULTI air conditioning system from an Apple mobile device. …

meZO is an iPhone and iPad app created by Mitsubishi Electric Cooling and Heating which allows the user to control their CITY MULTI air conditioning system from an Apple mobile device.

This manual is intended for use from technical personnel. If you own a CITY MULTI system please contact your local and certified CITY MULTI contractor or call 800-433-4822 for assistance.

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  • 1. The Missing ManualMitsubishi ElectriciPhone, iPad & iPod TouchWireless Zone ControllerNot Published by Mitsubishi ElectricHave Fun!!email comments regarding this tutorial to mezotutorial@gmail.comGunder & Associates, LLC, Engineered Products Group Version 0.2 11/2012
  • 2. The meZO zone controller App allows for the monitoring and controlling of Mitsubishi Electric HVAC systems on the CITY MULTIControls Network (M-NET). This level of access can be utilized by building or campus managers, maintenance personnel, buildingowners and home-owners, just to name a few.meZO can control CITY MULTI® systems and M & P Series units connected to the M-NET and controlled from one of MitsubishiElectric’s Central Controllers (AG-150, GB-50, GB-50ADA or GB-24.) The iPhone, iPad or iPod Touch’s Wi-Fi connection allows meZO tocommunicate to the central controller across a Local Area Network (LAN).Network settings may vary so check with your network administrator for any login information that might be needed toaccess the LAN.Each indoor unit can be monitored and controlled:• On/Off• Mode• Set Temperature• Space Temperature (monitor only)• Fan Speed• Vane DirectionmeZO is configured through menu-driven settings that support:• Multiple locations• Multiple controllers per location• Customizable names for indoor units(set up may need to be done with support from the installing contractor to create the network access point or assign theindoor unit location names)* Note that you must press the Refresh button when you are viewing the Controllers to update the indoor units settings.Descriptionemail comments regarding this tutorial to mezotutorial@gmail.comGunder & Associates, LLC, Engineered Products Group Version 0.2 11/2012
  • 3. Settings >*Wifi Turn on Wifi > SelectNetworkEnter Password (if any)Set Up Wireless Connection*Requires a central controller (Model GB-24, GB-50, GB-50ADA, AG-150) and a wireless routerM & P Series systems require an adapter to communicate on the MNET. See your CITY MULTI Dealer formore information.Gunder & Associates, LLC, Engineered Products Group Version 0.2 11/2012 email comments regarding this tutorial to mezotutorial@gmail.com
  • 4. Set Up Access Point (central controller)email comments regarding this tutorial to mezotutorial@gmail.comFinding your IP AddressThe IP Address can be found at your central controller. The central controller (AG-150, GB-50, GB-50ADA, GB-24)must have a static IP Address assigned to it before continuing with the set-up of the meZO app.Example ( http://192.168.1.1 )Please refer to your central controller web browser initial settings guide or contact your CITY MULTI dealer forassistance.What Is A Static IP Address?Computers that connect to the Internet are assigned a unique numerical address known as an Internet Protocol (IP) address. This unique addressidentifies each computer on the Internet so that computers can communicate with each other by sending and receiving information using thisaddressing scheme. A static IP address is simply a “permanent” address that remains associated with a single computer over an extended period oftime. This differs from a dynamic IP address, which is assigned ad hoc at the start of each session, normally changing from one session to the next.IP address assignment is handled by a person’s Internet Service Provider (ISP). Every ISP is designated a large block of IP addresses that fallwithin a specific numerical range. The ISP server automatically delegates available IP addresses within that range as needed, to clients logging onto the Internet. When a person disables his or her Internet connection, the temporarily assigned dynamic IP address goes back into the pool forreassignment. Dynamically assigned IP addresses are fine for most people, however, some prefer a static IP address.In some situations having a static IP address is an advantage. For example, people who game online with remote players often prefer a static IPaddress. When they return to a game, the hosting server recognizes them, restoring score, placement in the game, and other settings accordingly. Astatic IP is more reliable than a computer cookie that can be deleted.Gunder & Associates, LLC, Engineered Products Group Version 0.2 11/2012
  • 5. Click SAVE when doneEnsure a wirelesssignal exists from therouter to your deviceemail comments regarding this tutorial to mezotutorial@gmail.comGunder & Associates, LLC, Engineered Products Group Version 0.2 11/2012Set Up Access Point (central controller)
  • 6. Zone Controllers Window (groups)Group OneGroup FourGroup TwoGroup ThreeMitsubishi Electric considers a GROUP as a single indoor unit or up to 16 indoor units. When selecting a GROUP,it is important to know which GROUP is associated with which indoor unit(s). Your CITY MULTI Dealer can assist inassigning indoor unit(s) with GROUPS and location names.email comments regarding this tutorial to mezotutorial@gmail.comGunder & Associates, LLC, Engineered Products Group Version 0.2 11/2012
  • 7. Room TemperatureControl Up to 50 indoor Units perAccess Point (Location)Edit the name of theindoor unitSet TemperatureRefresh to see changes*Current modeDRY - COOL - HEAT - FAN - AUTO*An explanation of modes can be found in the CITY MULTI indoor unit operation manualZone Controllers Window**Access PointLocation (Network)**If more than 50 indoor units, select a different location with a different central controllerClick on Group icon toaccess the ZoneController window(see next page)Wireless Signalemail comments regarding this tutorial to mezotutorial@gmail.comGunder & Associates, LLC, Engineered Products Group Version 0.2 11/2012
  • 8. Set TemperatureRoom TemperatureIndoor Unit (group)NameTurn the indoorunit(s) ON or OFFTemperature SliderMode SelectorHorizontal Vane Angle Fan Speed (available speed isbased on type of indoor unit )Locations - Symbolfor outdoor unit andmultiple indoor unitsemail comments regarding this tutorial to mezotutorial@gmail.comGunder & Associates, LLC, Engineered Products Group Version 0.2 11/2012Zone Controllers Window
  • 9. Edit Controller NamesThe wireless data is not sent from the central controller. Groups set up in the central controller are not populated into meZO.If the GROUPS names are not saving, the connection to the wireless router may be corrupted or the indoor unit power may of been cycledoff.Settings > Location > Controllers > Select Group > Edit Name > Save (Repeat)As a general rule, if any part of the CITY MULTI system encounter an error, the meZO app may not work as expected. For this reason, ensurethe system is operating normally before attempting to set-up the meZO app.Mitsubishi Electric considers a GROUP as a single indoor unit or up to 16 indoor units.When selecting a GROUP, it is important to know which GROUP is associated with which indoor unit(s).Your CITY MULTI Dealer can assist in assigning indoor unit(s) with GROUPS and location names.
  • 10. Locations (multiple)Locations are Access Points which arecentral controllers. In a CITY MULTISystem, a central controller can monitorand control up to 50 indoor unitsdepending on the model of centralcontroller.Shown on to the left (fig. 1) are threelocations. In this case, there may be up to150 indoor units that can be accessed viathe iPhone, iPod Touch or iPad.Multiple locations can be accessed over aLocal Area Network (LAN).If you would like more informationregarding CITY MULTI System, please visitwww.mylinkdrive.comFigure 1email comments regarding this tutorial to mezotutorial@gmail.comGunder & Associates, LLC, Engineered Products Group Version 0.2 11/2012
  • 11. Mode Colorsemail comments regarding this tutorial to mezotutorial@gmail.comGunder & Associates, LLC, Engineered Products Group Version 0.2 11/2012
  • 12. TroubleshootingThe IP Address of thecentral controllerhas not been entered orthe password is incorrect.Indoor Units are“registered”butsomething is wrong withthe network.Indoor Units are“registered”butsomething is wrong withthe network.Can be caused by a delay inreceiving data. Check the powerat the indoor unit, centralcontroller or wireless router.Click Refresh or check yournetwork.Note 1: A 1℉ +/- difference will occur between the meZO app and the central controller or remote controller. This is normal.Note 2: Without a good wireless connection, the meZO app will not work.Note 3: As of the date of this“Missing Manual”, an error or fault state status has not be tested.Note 4: The meZO app requires a central controller (Model GB-24, GB-50, GB-50ADA, AG-150) and a wireless router to function.Note 5: Changes made in the meZO may take up to one minute before being reflected in equipment operation.Note 6: Back up your device to iTunes when set-up is completed.Note 7: As a general rule, if any part of the CITY MULTI system encounters errors, the meZO app may not work as expected.Note 8: If you are having trouble with your CITY MULTI System, please contact your CITY MULTI Dealer or (877) 391-5550email comments regarding this tutorial to mezotutorial@gmail.comGunder & Associates, LLC, Engineered Products Group Version 0.2 11/2012
  • 13. email comments regarding this tutorial to mezotutorial@gmail.comGunder & Associates, LLC, Engineered Products Group Version 0.2 11/2012Troubleshooting
  • 14. www.mitsubishipro.comwww.mylinkdrive.comhttps://www.facebook.com/mehvachttps://www.youtube.com/user/MitsubishiHVAC/Not Published by Mitsubishi Electricemail comments regarding this tutorial to mezotutorial@gmail.comGunder & Associates, LLC, Engineered Products Group Version 0.2 11/2012