Toll Free Numbers
The most favorable and easy to remember number is the 1800 number. A 1800 number assist your customers
to know by heart 1-800 followed by your brand name which forms easy to replace digits of your direct
number.1800 number has become a first priority for businesses to attract maximum customers. Some
interesting points about 1800 numbers on which you should take a look onto are:
Free calling service for the customer within Australia. Your customers needn’t worry about local
charges on 13, 1300 numbers as 1800 toll free number is available. Currently 1800 numbers are free
to call from landline phones within Australia.
The Australian Communications and Media Authority have announced all telecom companies to
introduce 1800 free numbers till 1st of January 2015.
Many brands are providing free 30 day trial on 1800 number services.
Businesses can begin using their desired 1800 number within 60 seconds of installation. So there will
be no time consuming process of having local contact number for your business.
1800 numbers consist of various features like call overflow, voice-to-email, call forwarding, day
routing, call distribution, customized greeting, call announces, call recording, live data, restricted call
access, state routing and time routing.
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Researchers assert that 84% of current Internet users search online for information about a product
or service in order to make an informed purchase. An 1800 number posted on a business website
makes it easier for customers to free call your business to gather more information. Around 30% more
enquiries can be expected in this way. So the 1800 number can be helpful tool to build a stronger and
bigger database of customers.
In a study undertaken by Bellcore (USA), two identical advertisements, one with a toll free number
and another without a toll free number was monitored. The advertisement that included a toll-free
number received six times more calls than the regular number. So an 1800 number can simultaneously
form a professional image in the market as well as it can be an indirect manner of marketing or
You can adopt various plans in accordance with your business structure, targets, establishment,
growth, market value etc.
One should opt to buy an 1800 number in line with one’s budget to encourage and adopt good
communication flow and relationship between you and your customers to get first-hand feedback, enquiries
and create more chances to reach your potential clients or customers in the market.
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