IGeS - STL<br />Intrust Global (IGeS) is founded by Mr. R.V. Kanoria, CMD of US$ 300 million turnover Kanoria Chemicals Group as angel investor with focus on KPO and ITES. STL is a Bangalore based subsidiary of IGeS.<br />The company: <br />IGeS provides KPO services in the area of Intellectual Property. STL provides ITES services for Litigation Support, Content management, Data Services and Managed Services of IT Infrastructure<br />Process:<br />All service offerings are backed up by IT enabled robust backend systems and ISMS compliance processes for BPO operations<br />Infrastructure:<br />Sharply focused Delivery Capabilities spread over 6000 Sq. feet with minimalist cost structure<br />Customers:<br />Well spread out customers base across multiple geographical time zones with regular revenues and a solid and stable business with opportunity for growth in Domestic Managed Services<br /> People:<br /> Qualified and experienced Management Team<br />
IGeS - STL<br />An Overview<br /><ul><li>Headquartered in New Delhi, India, with an operating subsidiary ‘Suprawin Technologies Limited’ (STL) in Bangalore.
Our Vision: To be a quality global company, delivering real value to our customers through our stage based approach.
Our Goal: Our goal is to build long-term partnerships with our customers by delivering productivity benefits and maximizing customer profitability on a year on year basis.
Pursuit of Excellence in quality and business processes</li></li></ul><li>Suprawin Technologies Ltd<br />Service Offerings<br />We provide the below best-in-class Business process services to our clients with end to end service offerings.<br />BUSINESS PROCESS OUTSOURCED<br /><ul><li>Data Empowerment services
VOIP connectivity from multiple vendors for reliability and easy communication.</li></li></ul><li>IGeS - STL<br />People and Process<br />Process:<br /><ul><li>Our processed have been developed over 20 years.
Our Processes are clearly defined, well documented, communicated and are with measurable results.
The workflow management is customized to each clients unique requirements and are continuously improved.</li></ul>People:<br /><ul><li>Our Employee love what they do.
They are Conscientious, dedicated, motivated and result oriented.
Empowerment with support – given the power to make decisions at ground zero, with management support round the corner.
Make the right decision for the customers, for each other and for the company.
We provide them an environment that fosters creativity and cooperation.</li></li></ul><li>IGeS - STL<br />Back Office Services – General Process Flow<br />Client Requirement<br />Requirement mapping<br />Requirement Type<br />Knowledge Based<br />Rule Based<br />Pre-Migration Phase<br />Specification Manual by Onsite Team<br />Training Process<br />Project management Planning<br />Pilot Implementation<br />Training Process<br />Client Approval<br />Product Verification<br />Migration Phase<br />Corporate QA<br />Delivery<br />Parallel Run<br />Post Delivery Metrics<br />SLA<br />SLA Review<br />GO LIVE<br />