Dev+ops+org how we are including (almost) everyone

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DevOps Days Goteburg 2011 Presentation

DevOps Days Goteburg 2011 Presentation

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  • 1. Nokia Internal Use Only John Clapham & Paul Swartout Nokia Entertainment Dev+Ops+Org - How we are including (almost) everyone 2 © 2011 Nokia
  • 2. Nokia Internal Use Only 3 © 2011 Nokia
  • 3. Nokia Internal Use Only No. 4 © 2011 Nokia
  • 4. Nokia Internal Use Only Sorry. 5 © 2011 Nokia
  • 5. Nokia Internal Use Only The Journey: Start-up mentality to Corporate and back again… 6 © 2011 Nokia http://www.flickr.com/photos/pinchof/1434232165/in/photostream/
  • 6. Nokia Internal Use Only Time line … how we came to be 7 © 2011 Nokia 2000 • OD2 started in back bedroom 2007 • OD2 acquired by Nokia • Nokia Music was born • Massive investment and growth 2008 • Adopted Agile • Started re- architecting platform 2009 • New REST service platform released • ITIL adopted • Tools team formed 2010 • Massive rollout and migration program • Big releases • PAIN !!!! • STRESS !!!! 2011 • CD and DevOps embraced • KanBan embraced • Pain relief Dev OpsORG
  • 7. Nokia Internal Use Only 8 © 2011 Nokia http://hubreview.blogspot.com/ Elephant hunting…
  • 8. Nokia Internal Use Only 9 © 2011 Nokia Many hands make light work … not
  • 9. Nokia Internal Use Only 10 © 2011 Nokia http://www.flickr.com/photos/mikefischer/247052184/in/photostream/ The elephant’s new clothes…
  • 10. Nokia Internal Use Only Tools helped to ease the pain ... sort of 11 © 2011 Nokia http://www.wenger.ch
  • 11. Nokia Internal Use Only Integration: Why Dev+Ops+Tools may not be enough 12 © 2011 Nokia http://www.wenger.ch/giant-knife-wenger-swiss-army-knife
  • 12. Nokia Internal Use Only Collaboration: Building a relationship beyond DevOps… 13 © 2011 Nokia http://www.flickr.com/photos/stephee/3594496332
  • 13. Nokia Internal Use Only 14 © 2011 Nokia http://www.flickr.com/photos/markjdos/4532832466/
  • 14. Nokia Internal Use Only 15 © 2011 Nokia http://www.flickr.com/photos/ratcake/3159815371/
  • 15. Nokia Internal Use Only 16 © 2011 Nokia Product Manager OpsArchitec t Enginee r Project Manager Quality Assurance Change Control Networks Error Manager Testers Corporate Organization…
  • 16. Nokia Internal Use Only 17 © 2011 Nokia Bob FrankNeo Sue Start-up Organization…
  • 17. Nokia Internal Use Only 18 © 2011 Nokia Collaboration, some principles… Get noticed! Get buy in! Be patient. Build trust.
  • 18. Nokia Internal Use Only 19 © 2011 Nokia Inspiring trust…
  • 19. Nokia Internal Use Only 20 © 2011 Nokia Collaboration, some ideas… Use just enough tools Create an org to encourage collaboration Mix up roles Learn together
  • 20. Nokia Internal Use Only Culture: Changing the default pattern to allow DevOps to thrive… 21 © 2011 Nokia http://www.flickr.com/photos/edubya/4027419090/in/photostream/
  • 21. Nokia Internal Use Only 22 © 2011 Nokia http://www.flickr.com/photos/plonq/5604204042/
  • 22. Nokia Internal Use Only 23 © 2011 Nokia Culture, our aspirations… Trust Respect Acceptance that things will break (Occasionally) Fail early, blame slowly Learn from mistakes – and everything else Seamless collaboration Responsibility in the right place
  • 23. Nokia Internal Use Only 24 © 2011 Nokia Culture, what is working for us… Finding evangelists Creating communities Hiring the right people Creating new ways to collaborate Constantly communicating Inspecting, measuring, monitoring Evolving
  • 24. Nokia Internal Use Only The future: It’s a long and winding road with growing pains - but it’s worth it! 25 © 2011 Nokia http://www.flickr.com/photos/ejh/5199033936/in/photostream/
  • 25. Nokia Internal Use Only 26 © 2011 Nokia Has including everyone worked? 6 releases / 140 components January to December 2010 246 releases / 246 components January to October 2011
  • 26. Nokia Internal Use Only 27 Fragile. © 2011 Nokia http://www.flickr.com/photos/genbug/4366202221/
  • 27. Nokia Internal Use Only 28 © 2011 Nokia Long Summary… Effort spent on release activities, rather than features told us we had a problem… …we introduced good tools…. …encouraged collaboration… …joined everyone in our dev ops culture… …and delivered more, with less effort!
  • 28. Nokia Internal Use Only 29 © 2011 Nokia Short summary… Dev + Ops = Great! Dev + Ops + Org = Awesome! Including (almost) everyone worked…for us!
  • 29. john.clapham@nokia.com @JohnC_Bristol paul.swartout@nokia.com @pswartout