Culture & sharing  john clapham
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Culture & sharing john clapham



Presentation focused Culture, Sharing and creating and environment to encourage DevOps and learning in general.

Presentation focused Culture, Sharing and creating and environment to encourage DevOps and learning in general.



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    Culture & sharing  john clapham Culture & sharing john clapham Presentation Transcript

    • John Clapham Nokia Entertainment People As Service – How not to build a lasting DevOps Environment
    • A word of introduction
    • The Four Pillars…
    • The four pillars are CAMS…
    • Culture Automation Monitoring Sharing
    • That’s a miscalculation
    • There are 29
    • The four pillars are focus areas
    • Why?
    • Personality Types!
    • Introverted, Sensory, Thinking, Judging Reserved, Observant, Tough Minded, Scheduling
    • Typically 11% of the US population
    • In software engineering?
    • 24%
    • Sharing…
    • Effective Communications?
    • Sharing is about knowledge… …and feedback
    • Sharing enables learning
    • Sharing builds resilience
    • Culture…
    • Culture = Beliefs, Behaviours, Attitudes, Values
    • Culture answers questions you can’t predict
    • Culture is durable
    • Culture is an attractor
    • “…We want innovators, and that means maintaining an environment where they’ll flourish…”
    • Culture has trajectory
    • Culture is cultivated
    • “…create value for the customer, the consumer and the company, while acting with integrity and in a responsible way.”
    • Putting it into practice…
    • Listen, Observe, Visualise
    • Leaders, Influencers, Role models
    • Structure & Purpose
    • “…any organization that designs a system will inevitably produce a design whose structure is a copy of the organization's communication structure”
    • “…design effort should be organized according to the need for communication.”
    • Community, Responsibility, Ownership
    • Interest, Inspire, Involve
    • Learn
    • RTFM!
    • Reading Training Feedback Mentoring
    • Reflections…
    • People things, like culture and sharing are crucial to successful business
    • They are the catalyst for change
    • Ways to encourage these are simple & low cost
    • The key thing is to listen, learn and trust
    • Thanks! @johnC_Bristol
    • References… All pictures, except Wallace and Gromit by: CAMS – John Willis The use of MBTI in software engineering How Do Committees Invent? – Melvin E Conway The Lego Group Way DevOps at Nokia Entertainment