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Culture & sharing john clapham

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Presentation focused Culture, Sharing and creating and environment to encourage DevOps and learning in general.

Presentation focused Culture, Sharing and creating and environment to encourage DevOps and learning in general.

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    Culture & sharing  john clapham Culture & sharing john clapham Presentation Transcript

    • John Clapham Nokia Entertainment People As Service – How not to build a lasting DevOps Environment
    • A word of introduction
    • The Four Pillars…
    • The four pillars are CAMS…
    • Culture Automation Monitoring Sharing
    • That’s a miscalculation
    • There are 29
    • The four pillars are focus areas
    • Why?
    • Personality Types!
    • Introverted, Sensory, Thinking, Judging Reserved, Observant, Tough Minded, Scheduling
    • Typically 11% of the US population
    • In software engineering?
    • 24%
    • Sharing…
    • Effective Communications?
    • Sharing is about knowledge… …and feedback
    • Sharing enables learning
    • Sharing builds resilience
    • Culture…
    • Culture = Beliefs, Behaviours, Attitudes, Values
    • Culture answers questions you can’t predict
    • Culture is durable
    • Culture is an attractor
    • “…We want innovators, and that means maintaining an environment where they’ll flourish…”
    • Culture has trajectory
    • Culture is cultivated
    • “…create value for the customer, the consumer and the company, while acting with integrity and in a responsible way.”
    • Putting it into practice…
    • Listen, Observe, Visualise
    • Leaders, Influencers, Role models
    • Structure & Purpose
    • “…any organization that designs a system will inevitably produce a design whose structure is a copy of the organization's communication structure”
    • “…design effort should be organized according to the need for communication.”
    • Community, Responsibility, Ownership
    • Interest, Inspire, Involve
    • Learn
    • RTFM!
    • Reading Training Feedback Mentoring
    • Reflections…
    • People things, like culture and sharing are crucial to successful business
    • They are the catalyst for change
    • Ways to encourage these are simple & low cost
    • The key thing is to listen, learn and trust
    • Thanks! @johnC_Bristol
    • References… All pictures, except Wallace and Gromit by: http://www.flickr.com/photos/uk_pictures/ CAMS – John Willis http://www.opscode.com/blog/2010/07/16/what-devops-means-to-me/ The use of MBTI in software engineering http://oro.open.ac.uk/24433/7/ How Do Committees Invent? – Melvin E Conway http://www.melconway.com/research/committees.html The Lego Group Way http://aboutus.lego.com/en/lego-group/corporate-policies/ DevOps at Nokia Entertainment http://www.infoq.com/articles/monthly-devops-01-nokia