John Zimmerman, Human Computer Interaction Institute

767 views
635 views

Published on

Published in: Technology, Design
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
767
On SlideShare
0
From Embeds
0
Number of Embeds
39
Actions
Shares
0
Downloads
9
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide
  • Cost of materials far less than sale price for first two … not for phonecore issue of luxury is scarcitysoftware is infinitely re-producable at no cost
  • Let me talk about books for a minutein 1930s Bernays hired to sell books … bookshelvesnot about reading but about presentation of self
  • if I read to my children on a kindle … will I love the device, will I love the digital file?Loss of ability to express identity through thingsLoss of ability to develop attachment through our performance of an important role
  • new kind of calendar to see time/place plan … aids in planning, execution, and improvisationdoes not help parents to do more … but support a more graceful and elegant performance of the work of being a parent
  • real-time, historic, scheduled
  • people value material thingsmore and more virtual possessionsthings losing material form: photos, books, musicnever material: email/sms logs, social network profiles, GPS traces
  • experimenting … search for new value- socially reactive space where mobiles are pointers to combining virtual possessions– post cards from your past where sensed behavior returns- virtuallize material things and their stories- exchange hand constructed virtual gifts
  • John Zimmerman, Human Computer Interaction Institute

    1. 1. value construction with mobiles John Zimmerman HCI Institute and the School of Design Carnegie Mellon University Mobile Future | Stockholm | 11.11.2010
    2. 2. John ZIMMERMAN value construction with mobiles 2 electronics are worth less image source: http://www.carsboss.com/wp- content/uploads/2009/11/bmw-m6-convertible- nm-edition.jpg image source: http://images.pricerunner.com/product/image/1 63917735/HTC-HD7.jpg image source: http://www.47degrees.com/portals/0/ProductI mages/Zoom/020101110005_026_Z.jpg
    3. 3. John ZIMMERMAN value construction with mobiles 3 Bernays and book shelves image source: http://www.sra- researchgroup.com/nl/index.htm image source: http://www.ezarchitecture.com/blog/episode-15-of-ezarch- podcast-dream-closet-project-closet-library/
    4. 4. John ZIMMERMAN value construction with mobiles 4 parents and bedtime Image source: http://www.puzzleheaven.co.uk/636piece_cart_page1/G381%20Bedtime%20Story.jpg
    5. 5. John ZIMMERMAN value construction with mobiles 5 can we love digital things? image source: http://my.hsj.org/Schools/Newspaper/tabid /100/view/frontpage/schoolid/3397/articlei d/357651/newspaperid/3528/For_the_iPad _and_KindleTextbook_and_Paper.aspx
    6. 6. John ZIMMERMAN value construction with mobiles 6 material possession attachment people are what they possess James (1890): The Principles of Psychology people select their “props” to support self presentation Goffman (1951): The Presentation of Self in Everyday Life people invest psychic energy into their things through meaning making; where products are used to create and to meet life goals… Csikszentmihalyi & Rochberg-Halton (1981): The Meaning of Things evocative objects depend “… not on the object’s instrumental power … but on the object as a companion in life experience.” Turkle (2007): Evocative Objects image source: http://www.meridianmagazine.c om/arts/images/0613motherand child.jpg
    7. 7. John ZIMMERMAN value construction with mobiles 7 social identity perspective on consumption
    8. 8. John ZIMMERMAN value construction with mobiles 8 designing for the self philosophical design stance: apply material possession attachment theory when designing role enhancement: help people become the person they desire to be in a certain role role transition: support discovery and invention of self in a new role
    9. 9. example 1 mobile as sensor
    10. 10. John ZIMMERMAN value construction with mobiles 10 dual-income families large and growing population sensitized to feel like bad parents aggressive adopters and experimental users of tech [Frissen, Darrah] complex logistics … rely on routines and then stressed when they must deviate [Beech, Darrah, Frissen …] image source: http://assets.nydailynews.com/i mg/2009/12/09/alg_stroller_te xthook.jpg
    11. 11. John ZIMMERMAN value construction with mobiles 11 product/service opportunity
    12. 12. John ZIMMERMAN value construction with mobiles 12 the routine is to deviate
    13. 13. John ZIMMERMAN value construction with mobiles 13 data collection findings family calendar’s hold deviations, not routines breakdowns in  planning new deviations  improvisation  executing deviations parents forget to pickup their childrenimage source: http://blogs.sitepoint.com/wp- content/uploads/2009/08/to- do-list.jpg
    14. 14. John ZIMMERMAN value construction with mobiles 14 using GPS enabled phones we learning routines (time/place) where/when activities take place when traveling between places/events responsibility pick-ups and drop-offs when a child is forgotten
    15. 15. John ZIMMERMAN value construction with mobiles 15 family time-flow
    16. 16. example 2 mobile and public service
    17. 17. John ZIMMERMAN value construction with mobiles 17 TIRAMISU: citizens improving transit service can citizens feel ownership of their public services …like they feel ownership of their sports teams? bus riders want to know when bus will arrive  Pittsburgh has no AVL—real-time information  commercial system costs 50 million Euros  many riders carry GPS enabled phones frame city-service as a material possession of citizens image source: http://img152.imageshack.us/i/ nyheter12s12tjej483438rb8.jpg/
    18. 18. John ZIMMERMAN value construction with mobiles 18 citizen service through crowd-sourcing share GPS traces to crowd- source arrival times engage in dialog on service offerings while using service leverage infrastructure and competence of citizens allowing citizens to co-produce the services they deserve
    19. 19. virtual possessions mobile as treasure chest
    20. 20. John ZIMMERMAN value construction with mobiles 20 virtual possessions people value material things more and more virtual possessions  things losing material form: photos, books, music  never material: email/sms logs, social network profiles, GPS traces investigating how teens construct value with material and virtual things image source: http://www.ohdeedoh.com/uimages/o hdeedoh/102809-teenbedroom.jpg
    21. 21. John ZIMMERMAN value construction with mobiles 21 preliminary findings virtualize material things materialize virtual things value in metadata value in placelessness desire to breakdown distinction between physical and digital worlds image source: http://media.lehighvalleylive.com/toda y_impact/photo/teens-cell-phone- ca7d3773820439fb_large.jpg
    22. 22. John ZIMMERMAN value construction with mobiles 22 early explorations design opportunities
    23. 23. reflection
    24. 24. John ZIMMERMAN value construction with mobiles 24 finding new value in mobiles build rich archives of personal data by sensing the world … new luxury create opportunities to make services that improve the local community provide placeless access to people’s things support personal and collaborative meaning makingimage source: http://www.greekshares.com/up loads/image/future_value_annu ity_17.jpg
    25. 25. value construction with mobiles John Zimmerman HCI Institute and the School of Design Carnegie Mellon University Mobile Future | Stockholm | 11.11.2010

    ×