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M libraries on the hype cycle

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Presentation delivered at 4th international m-libraries conference in Milton Keynes. Shares the results of two surveys on mobile technologies in libraries.

Presentation delivered at 4th international m-libraries conference in Milton Keynes. Shares the results of two surveys on mobile technologies in libraries.

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  • 1. M-libraries on the hype cycle: where are we? Jo AlcockEvidence Base at Birmingham City University jo.alcock@bcu.ac.uk @joeyanne M-libraries Conference 25 Sept 2012
  • 2. JISC m-library community support project M-libraries Conference 25 Sept 2012
  • 3. Fact finding surveys M-libraries Conference 25 Sept 2012
  • 4. Respondents Academic Library Public library Special library Other 14% 11% 9%13% 13%9% 64% 67% n=188 n=127Dec 2011 Aug 2012 M-libraries Conference 25 Sept 2012
  • 5. Current m-library initiatives Dec 2011 Aug 2012 19.6 Mobile catalogue 49.2 15.9 Mobile website 36.5 13.8 QR codes 72.2 13.3 Mobile guide 33.3 7.4 Library mobile app 19 6.3Organisation mobile app 33.3 6.3 Mobile roving 30.2 4.8 Loaning devices 26.2 3.2 SMS communication 15.9 0 20 40 60 80 100 M-libraries Conference 25 Sept 2012
  • 6. Current m-library initiativesMobile chat (library enquiry service). Location of free PCs in libraryStatus of printers in library Newswires from news agenciesMobile access to eBooks, audiobooks thru Overdrive, mobiledownload of free music thru freegal, and mobile access toebsco databases...all accessible from mobile website. M-libraries Conference 25 Sept 2012
  • 7. Future m-library initiatives Dec 2011 Aug 2012 21.95 Mobile catalogue 14.71 21.95 Mobile website 12.75 9.76 QR codes 2.94 17.07 Mobile app 13.73 6.71 Mobile roving 19.61 2.44 Loaning devices 4.9 3.05SMS communication 7.84 6.71Access to resources 9.8 0 20 40 60 80 100 M-libraries Conference 25 Sept 2012
  • 8. Future m-library initiativesAm very interested in Adobe Content Server for servingebooks flexibly to mobile readers Were looking at redeveloping our library website presence using responsive web design principlesAR to aid orientation esp at induction Development of mobile enquiry serviceWe are considering adding tablet computers to thecollection that would circulate to students with disabilities M-libraries Conference 25 Sept 2012
  • 9. Barriers to m-library developments Dec 2011 Aug 2012 Lack of technical support Lack of knowledge Not institutional priority Licensing concerns Not sure if demand *Resource constraints*Infrastructure/policy constraints *Lack of skills *Not a library priority 0 20 40 60 80 100 M-libraries Conference 25 Sept 2012
  • 10. Overcoming barriers to m-library developmentsGo for quick wins, using apps/services that arefree or low cost, whilst beginning to embedmobile considerations into processes/projects Re-prioritizing staff timeMaking it a priority over some traditionalservices that are no longer meeting users needs By making a strong business caseStaff training and hiring new skill sets Utilising expertise from other departments (e.g. IT department) and other institutionsBy determining what our users would want to accesson mobile devices, and making the service user-led. Outsource to private company M-libraries Conference 25 Sept 2012
  • 11. Hype cycle M-libraries Conference 25 Sept 2012
  • 12. ContactJo Alcock@joeyannejo.alcock@bcu.ac.ukhttp://m-libraries.info