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English for hair and beauty salon staff
 

English for hair and beauty salon staff

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    English for hair and beauty salon staff English for hair and beauty salon staff Presentation Transcript

    • English for Hair and Beauty Salon Staff
      • Introduction
      • Question to ponder:
      • What are the common questions that comes to your mind when you hear the word ‘ beauty salon ’?
      • Possible answer
      • Hair style, perm, wave, curl, straight, hair cuts, hair color, hair wash, make over, etc… its all about beauty and proper grooming.
    • ลักษณะเส้นผม Hair Types
      • Thick ผมหนา
      • Coarse ผมกระด้าง
      • Thin ผมบาง
      • Fine ผมเส้นเล็ก
      • Limp ผมลีบ
      • Frizzy ผมฟู
      • Fly-away ผมไม่มีน้ำหนัก
      • Unruly ผมจัดทรงยาก
      • Naturally curly ผมหยิกธรรมชาติ
      • Split ends ผมแตกปลาย
      • Oily ผมมัน
    • ~C o l o r s~
      • Black สีดำ
      • Brown สีน้ำตาล
      • Reddish brown สีน้ำตาลอมแดง
      • Mahogany สีน้ำน้ำตาลอมเหลือง
      • Dark brown สีน้ำตาลเข้ม
      • Light brown สีน้ำตาลอ่อน
      • Chocolate brown สีช้อคโกแล้ต
      • Blonde สีทอง
      • Brunette สีน้ำตาลอ่อน
    • Hair Styling Tools
      • Rollers - โรลเล่อร์
      • Straightening iron – สเตร้ทเทิ่นนิ่ง ไอร่อน
      • Curling brush – เครล์ลิ่ง บรั้ช
      • Curling iron - เครล์ลิ่ง ไอร่อน
      • Sectioning clips – เซ็กชั่นนิ่ง คลิพส์
      • Hair accessories – แฮร์ แอ๊คเซ้สเซอรี่ส
      • Hair spray – แฮร์ สเปร์
      • Pomade - พอมเม้ด
      • Hair gel – แฮร์ เจ็ล
      • Hair wax – แฮร์ แว๊กส์
      • Unit 1
      • Receiving Customers
    • Tips when receiving customers:
      • ~ wear your SMILE (“,)
      • ~ be smart and know the needs of the customer.
      • ~ have a friendly environment so the customer will feel comfortable in any ways.
      • ~ suggest the customer what style will fit to her/him if being asked.
      • ~ work on your best!!!
      • ~ appreciate the new look of the customer ;-)
    • Dialogue 1
      • Staff: Good afternoon, Sir? How are you today?
      • Customer : Fine, thank you. I’d like to have my hair washed and I’d also like to shave.
      • Staff: I’m afraid our staff is quite busy at the moment. Could you wait a few minutes?
      • Customer : How long will it be?
      • Staff: About fifteen minutes
      • Customer : That’s fine
      • Staff: Please have a seat. Here are some magazines for you, sir.
      • Customer : Thank you
      • Staff: You’re welcome.
      • Sentence Construction
      • I’d like to…. +
      • I’d like to have my nails done .
      • have my hair washed
      • I’m afraid… +
      • I’m afraid our staff is quite busy at the moment .
      • hairdresser is quite busy at this moment
      • Please + …
      • Please follow me .
      • wait for a moment
      • Unit 2
      • Giving Information about the Service
    • Vocabularies
      • Perm
      • Cost
      • Several
      • Prices
      • Different (adj./adv.)
      • Products
      • Difference (v.)
      • Brand
      • Long-lasting
      • Brilliant
      • Shine
      • Popular
      • Cheaper
      • Different perm products
      • From 1,000 to 2,000 baht
      • Long-lasting perm
      • We have several prices.
      • It’s good too.
      • This brand is not as popular.
      • It’s cheaper
      • Very well, ma’am.
    • Dialogue 1
      • Customer : How much does a perm cost?
      • Staff: We have several prices with different hair perm products from 1,000 to 2,000 baht.
      • Customer : What’s the difference?
      • Staff: This brand 2,000 baht, will give a long-lasting perm and a brilliant shine.
      • Customer : What about this one?
      • Staff: It’s good too but this brand is not as popular so it’s cheaper.
      • Customer : I think I’ll take this one.
      • Staff: Very well, ma’am. Please follow me.
    • Types of hair perms
      • Tight curls
      • Big curls
      • Loose curls
      • Soft waves
      • Loose waves
      1 2 3
    • Dialogue
      • Customer : How long does the hair color last?
      • Staff: It depends on the product you choose. If it’s a permanent color, it can last up t 6 to 7 weeks
      • Customer : Will the color come out like the sample?
      • Staff: The color may be a bit lighter because of your natural hair color.
      • Customer : Then, I think I’d like something darker.
      • Staff: OK, can I recommend this shade of reddish brown?
      • Customer : Yes, I like that
    • ~C o l o r s~
      • Black
      • Brown
      • Reddish brown
      • Mahogany
      • Dark brown
      • Light brown
      • Chocolate brown
      • Blonde
      • Brunette
      • Important expression about giving information about the product:
      • This product…
      • This product is more expensive .
      • cheaper
      • just right
      • Can I recommend…?
      • Can I recommend this product ?
      • this brand
      • Unit 3
      • Offering Service
    • Dialogue 1
      • Staff: Your hair is a little dry from your hair perm. Would you like to have a hair treatment?
      • Customer : What is it?
      • Staff: We’ll massage your scalp and hair with enrichment cream and let you sit under the steamer for about twenty minutes.
      • Customer : How much does it cost?
      • Staff: Three hundred and fifty baht. Your hair will be shiny and soft after the treatment.
      • Customer : That sounds great. Lets do it.
    • For hair treatment
      • Enrichment cream
      • Moisturizing cream
      • Nourishing cream
      • Conditioning cream
      • Revitalization treatment
    • Dialogue 2
      • Staff: Good evening. What can I do for you today?
      • Customer : Hi. I’d like to change my hair style.
      • Staff: Do you have any particular style in mind?
      • Customer : Not really.
      • Staff: Why don’t you look through this magazines and show me what you like.
      • Customer : Alright
      • Excuse me, I think I found what I like. How about this?
      • Staff: I’m afraid this style might not suit you. Your hair is too short for that. What about this style?
      • Customer : Yes, that’s nice, too.
      • We’ll massage your hair with enrichment cream .
      • Your hair will be shiny and soft
      • radiant and full
      • easy to manage
      • This style might not suit you.
      • That is / sounds / looks nice.
      • Unit 10
      • Thanking and Good-bye
      • Dialogue 1
      • Staff: How is everything?
      • Customer : It’s fine. How much do I owe you?
      • Staff: Here’s your bill ma’am.
      • Customer : Do you take credit cards?
      • Staff: Yes, ma’am.
      • Customer : Please give this to hair stylist
      • Staff: Thank you very much. Please visit us again.
      • Customer : Thank you. Good bye.
      • Staff: Good-bye.
      • Dialogue 2
      • Staff: Are you happy with our service?
      • Customer : Yes, I really like my new hair cut.
      • Staff: I hope you’ll come and visit us again soon.
      • Customer : Do you take credit cards?
      • Staff: I’m sorry. We only take Thai baht.
      • Customer : OK, no problem. Can I leave a tip for the girl who washed my hair?
      • Staff: Certainly, sir. Thank you very much. Good-bye.
      • Customer : Thank you very much.
      • Exercise
      • Group the following word
      • Loose waves, Black, Brown, Oily, Dark brown, Light brown, Tight curls, Loose curls, Hair gel, Hair wax, Soft waves, Fly-away, Naturally curly, Split ends, Hair accessories, Reddish brown, Mahogany, Hair spray, Pomade, Unruly, Big curls
      • Loose waves, Black, Brown, Oily, Dark brown, Light brown , Tight curls, Loose curls, Hair gel, Hair wax, Soft waves, Fly-away, Naturally curly, Split ends, Hair accessories, Reddish brown, Mahogany, Hair spray, Pomade, Unruly, Big curls
      • Hair perms : Tight curls, Big curls, Loose curls, Loose waves
      • Hair colors : Black, Brown, Dark brown, Light brown, Reddish brown, Mahogany
      • Hair tools : Hair gel, Hair wax, Hair accessories, Hair spray, Pomade
      • Hair types : Fly-away, Naturally curly, Split ends, Unruly, Oily
      • Lets have short role play the we will proceed to our post test …
      • Thanks for listening…