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English for hair and beauty salon staff
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English for hair and beauty salon staff

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  • 1. English for Hair and Beauty Salon Staff
  • 2.
    • Introduction
    • Question to ponder:
    • What are the common questions that comes to your mind when you hear the word ‘ beauty salon ’?
    • Possible answer
    • Hair style, perm, wave, curl, straight, hair cuts, hair color, hair wash, make over, etc… its all about beauty and proper grooming.
  • 3. ลักษณะเส้นผม Hair Types
    • Thick ผมหนา
    • Coarse ผมกระด้าง
    • Thin ผมบาง
    • Fine ผมเส้นเล็ก
    • Limp ผมลีบ
    • Frizzy ผมฟู
    • Fly-away ผมไม่มีน้ำหนัก
    • Unruly ผมจัดทรงยาก
    • Naturally curly ผมหยิกธรรมชาติ
    • Split ends ผมแตกปลาย
    • Oily ผมมัน
  • 4. ~C o l o r s~
    • Black สีดำ
    • Brown สีน้ำตาล
    • Reddish brown สีน้ำตาลอมแดง
    • Mahogany สีน้ำน้ำตาลอมเหลือง
    • Dark brown สีน้ำตาลเข้ม
    • Light brown สีน้ำตาลอ่อน
    • Chocolate brown สีช้อคโกแล้ต
    • Blonde สีทอง
    • Brunette สีน้ำตาลอ่อน
  • 5. Hair Styling Tools
    • Rollers - โรลเล่อร์
    • Straightening iron – สเตร้ทเทิ่นนิ่ง ไอร่อน
    • Curling brush – เครล์ลิ่ง บรั้ช
    • Curling iron - เครล์ลิ่ง ไอร่อน
    • Sectioning clips – เซ็กชั่นนิ่ง คลิพส์
    • Hair accessories – แฮร์ แอ๊คเซ้สเซอรี่ส
    • Hair spray – แฮร์ สเปร์
    • Pomade - พอมเม้ด
    • Hair gel – แฮร์ เจ็ล
    • Hair wax – แฮร์ แว๊กส์
  • 6.
    • Unit 1
    • Receiving Customers
  • 7. Tips when receiving customers:
    • ~ wear your SMILE (“,)
    • ~ be smart and know the needs of the customer.
    • ~ have a friendly environment so the customer will feel comfortable in any ways.
    • ~ suggest the customer what style will fit to her/him if being asked.
    • ~ work on your best!!!
    • ~ appreciate the new look of the customer ;-)
  • 8. Dialogue 1
    • Staff: Good afternoon, Sir? How are you today?
    • Customer : Fine, thank you. I’d like to have my hair washed and I’d also like to shave.
    • Staff: I’m afraid our staff is quite busy at the moment. Could you wait a few minutes?
    • Customer : How long will it be?
    • Staff: About fifteen minutes
    • Customer : That’s fine
    • Staff: Please have a seat. Here are some magazines for you, sir.
    • Customer : Thank you
    • Staff: You’re welcome.
  • 9.
    • Sentence Construction
    • I’d like to…. +
    • I’d like to have my nails done .
    • have my hair washed
    • I’m afraid… +
    • I’m afraid our staff is quite busy at the moment .
    • hairdresser is quite busy at this moment
    • Please + …
    • Please follow me .
    • wait for a moment
  • 10.
    • Unit 2
    • Giving Information about the Service
  • 11. Vocabularies
    • Perm
    • Cost
    • Several
    • Prices
    • Different (adj./adv.)
    • Products
    • Difference (v.)
    • Brand
    • Long-lasting
    • Brilliant
    • Shine
    • Popular
    • Cheaper
    • Different perm products
    • From 1,000 to 2,000 baht
    • Long-lasting perm
    • We have several prices.
    • It’s good too.
    • This brand is not as popular.
    • It’s cheaper
    • Very well, ma’am.
  • 12. Dialogue 1
    • Customer : How much does a perm cost?
    • Staff: We have several prices with different hair perm products from 1,000 to 2,000 baht.
    • Customer : What’s the difference?
    • Staff: This brand 2,000 baht, will give a long-lasting perm and a brilliant shine.
    • Customer : What about this one?
    • Staff: It’s good too but this brand is not as popular so it’s cheaper.
    • Customer : I think I’ll take this one.
    • Staff: Very well, ma’am. Please follow me.
  • 13. Types of hair perms
    • Tight curls
    • Big curls
    • Loose curls
    • Soft waves
    • Loose waves
    1 2 3
  • 14. Dialogue
    • Customer : How long does the hair color last?
    • Staff: It depends on the product you choose. If it’s a permanent color, it can last up t 6 to 7 weeks
    • Customer : Will the color come out like the sample?
    • Staff: The color may be a bit lighter because of your natural hair color.
    • Customer : Then, I think I’d like something darker.
    • Staff: OK, can I recommend this shade of reddish brown?
    • Customer : Yes, I like that
  • 15. ~C o l o r s~
    • Black
    • Brown
    • Reddish brown
    • Mahogany
    • Dark brown
    • Light brown
    • Chocolate brown
    • Blonde
    • Brunette
  • 16.
    • Important expression about giving information about the product:
    • This product…
    • This product is more expensive .
    • cheaper
    • just right
    • Can I recommend…?
    • Can I recommend this product ?
    • this brand
  • 17.
    • Unit 3
    • Offering Service
  • 18. Dialogue 1
    • Staff: Your hair is a little dry from your hair perm. Would you like to have a hair treatment?
    • Customer : What is it?
    • Staff: We’ll massage your scalp and hair with enrichment cream and let you sit under the steamer for about twenty minutes.
    • Customer : How much does it cost?
    • Staff: Three hundred and fifty baht. Your hair will be shiny and soft after the treatment.
    • Customer : That sounds great. Lets do it.
  • 19. For hair treatment
    • Enrichment cream
    • Moisturizing cream
    • Nourishing cream
    • Conditioning cream
    • Revitalization treatment
  • 20. Dialogue 2
    • Staff: Good evening. What can I do for you today?
    • Customer : Hi. I’d like to change my hair style.
    • Staff: Do you have any particular style in mind?
    • Customer : Not really.
    • Staff: Why don’t you look through this magazines and show me what you like.
    • Customer : Alright
    • Excuse me, I think I found what I like. How about this?
    • Staff: I’m afraid this style might not suit you. Your hair is too short for that. What about this style?
    • Customer : Yes, that’s nice, too.
  • 21.
    • We’ll massage your hair with enrichment cream .
    • Your hair will be shiny and soft
    • radiant and full
    • easy to manage
    • This style might not suit you.
    • That is / sounds / looks nice.
  • 22.
    • Unit 10
    • Thanking and Good-bye
  • 23.
    • Dialogue 1
    • Staff: How is everything?
    • Customer : It’s fine. How much do I owe you?
    • Staff: Here’s your bill ma’am.
    • Customer : Do you take credit cards?
    • Staff: Yes, ma’am.
    • Customer : Please give this to hair stylist
    • Staff: Thank you very much. Please visit us again.
    • Customer : Thank you. Good bye.
    • Staff: Good-bye.
  • 24.
    • Dialogue 2
    • Staff: Are you happy with our service?
    • Customer : Yes, I really like my new hair cut.
    • Staff: I hope you’ll come and visit us again soon.
    • Customer : Do you take credit cards?
    • Staff: I’m sorry. We only take Thai baht.
    • Customer : OK, no problem. Can I leave a tip for the girl who washed my hair?
    • Staff: Certainly, sir. Thank you very much. Good-bye.
    • Customer : Thank you very much.
  • 25.
    • Exercise
    • Group the following word
    • Loose waves, Black, Brown, Oily, Dark brown, Light brown, Tight curls, Loose curls, Hair gel, Hair wax, Soft waves, Fly-away, Naturally curly, Split ends, Hair accessories, Reddish brown, Mahogany, Hair spray, Pomade, Unruly, Big curls
  • 26.
    • Loose waves, Black, Brown, Oily, Dark brown, Light brown , Tight curls, Loose curls, Hair gel, Hair wax, Soft waves, Fly-away, Naturally curly, Split ends, Hair accessories, Reddish brown, Mahogany, Hair spray, Pomade, Unruly, Big curls
  • 27.
    • Hair perms : Tight curls, Big curls, Loose curls, Loose waves
    • Hair colors : Black, Brown, Dark brown, Light brown, Reddish brown, Mahogany
    • Hair tools : Hair gel, Hair wax, Hair accessories, Hair spray, Pomade
    • Hair types : Fly-away, Naturally curly, Split ends, Unruly, Oily
  • 28.
    • Lets have short role play the we will proceed to our post test …
  • 29.
    • Thanks for listening…

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