Why (and how) Difference Matters Now
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Why (and how) Difference Matters Now

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Diversity and Inclusion Impact Session delivered by Joe Gerstandt (www.OurTimeToAct.com) to the Diversity Roundtable

Diversity and Inclusion Impact Session delivered by Joe Gerstandt (www.OurTimeToAct.com) to the Diversity Roundtable

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Why (and how) Difference Matters Now Why (and how) Difference Matters Now Presentation Transcript

  • Why (and how) Difference Matters Now joe gerstandt
  • consider this…
    • … a long time ago, in a far away galaxy, there was a man named Uri Treisman
  • consider this…
    • Lack of Adequate Preparation
    • Socio-economic Status
    • Lack of Family Support
    • Lack of Motivation
  • consider this…
    • Assumptions
    • Intentions vs. Impact
    • Stereotypes
    • “ They” vs. “WE”
  •  
  • overview
    • What
    • Why
    • Making a Case
    • Q & A
    • what
  • diversity is…
    • difference
    • relational
    • multi-dimensional
    • dynamic
    • contextual
    • inclusion is…
  •  
  • i d e n t i t y d i v e r s i t y
  • cognitive diversity
    • differences in mental processes of perception, judgment, categorization, rules of thumb, etc.
    • why
  • know these nine things you must
  • 1-new competitive advantage
    • Change is the engine of growth. Sustainable, profitable change is fueled by innovation.
  • 1-new competitive advantage
    • Change is the engine of growth. Sustainable, profitable change is fueled by innovation.
  • Wisdom of Crowds | James Surowiecki The Medici Effect | Frans Johansson
  • 2-generational transition US Population Percent Change by Age: 1990 to 2000
  • 3-new workforce
  • 4-new consumers
  • 5-new contract
  • 6-better problem solving The Difference | Scott Page
  • 7-culture rules
  • 8-human nature
  • 9-conformity kills
    • making the case
  • the business case
    • The purpose of a business case is to capture the reasoning for initiating a project or task. The logic of the business case is that any time resources such as money or effort are consumed, they should be in support of the business.
  • the business case
    • a business case is an argument
  • the business case
    • WHAT: what action are you recommending
    • WHO: who are the key players
    • WHEN: summary of timeline
    • HOW: how will action be implemented
    • WHY: what is value of action
  • the business case
    • why
    • benefit
    • evidence
    • number
    • story
  • the business case
    • benefit
    • What is the business impact of what you are proposing?
  • the business case
    • evidence
    • Why do you believe that what you are proposing will have this impact?
  • the business case
    • number
    • $$$$$$
    • $$$$$$
    • $$$$$$
  • the business case
    • ROR / ROI
    • Gain from Investement – Cost of Investment
    • Cost of Investment
  • the business case
    • story
    • Additional evidence in the form of a story or example.
  • the business case
    • the process
    • 1. Know What Matters Most
  • the business case
    • the process
    • 2. Figure out What You Want To Do (WWWHW)
  • the business case
    • the process
    • 3. Tell a Friend
  • the business case
    • the process
    • 4. Prepare your Proposal
  • the business case
    • an example
    • Newly responsible for diversity and inclusion at a regional bank in the midwest – 900 employees.
  • the business case
    • an example
    • Demographics seem good, but issues with retention, and interpersonal / interdepartmental conflict .
  • the business case
    • an example
    • Research from Hubbard & Hubbard Inc., shows that it is common for 20-90% of work time to be wasted on unnecessary drama, barriers, dysfunctional relations/communications
  • the business case
    • an example
    • 25% = 2 hours per day
    • $15 per hour
    • $30/day/per person x number of employees ($27,000 per day)
    • 50% that is diversity related
    • $3.5 million / year+
  • the business case
    • an example
    • Training
    • $50,000 to develop workshop and materials
    • $40,500 in lost “on the job” time
    • Total Cost = approx. $100,000
  • the business case
    • an example
    • Training
    • Business objectives
    • Performance objectives
    • Learning objectives
      • awareness
      • learning
      • skills
  • the business case
    • WHAT: what action are you recommending
    • WHO: who are the key players
    • WHEN: summary of timeline
    • HOW: how will action be implemented
    • WHY: what is value of action
  • the business case
    • So…
    • … let’s give it a try!
  • the business case
    • get to know your team
  • the business case
    • pick a project
  • the business case
    • what
    • who
    • when
    • how
    • why
  • the business case
    • why
    • benefit
    • evidence
    • number
    • story
  • the business case
    • Additional Considerations
    • How does this action connect to organizational strategy?
    • Have other options been considered?
    • Are all key players on board?
    • What supporting research / evidence do you have?
  • the business case
    • Additional Considerations
    • Benchmark internally for progress, externally for process.
    • Capture numbers and stories.
    • Look at numbers inside the numbers…special attention for disparity.
  • the business case
    • integrated strategy
    • leadership
    • workforce diversity
    • inclusive culture
    • culturally competent relations
  •  
  • resources
    • The Hidden Connections: A Science for Sustainable Living | Fritjof Capra
    • The Living Company | Arie De Geus
    • Presence | Peter Senge
    • One From Many: VISA and the Rise of the Chaordic Organization | Dee Hock
    • The Difference : How the Power of Diversity Creates Better Groups, Firms, Schools, and Societies | Scott Page
  • resources
    • Achieving Success Through Social Capital: Tapping Hidden Resources in Your Personal and Business Network | Wayne E. Baker
    • A Whole New Mind | Daniel Pink
    • The Medici Effect | Frans Johansson
    • Diversity Inc. | www.diversityinc.com
    • The Wisdom of Crowds | James Surowiecki
  • resources
    • Leveraging the New Human Capital: Adaptive Strategies, Results Achieved, and Stories of Transformation | Sandra Burud
    • The No Asshole Rule | Robert Sutton
    • Killing Rage: Ending Racism | bell hooks
    • Competitive Advantage Through People: Unleashing the Power of the Work Force | Jeffrey Pfeffer
  • resources
    • The Difference: How the Power of Diversity Creates Better Groups, Firms, Schools and Societies | Scott E. Page
    • Blink: The Power of Thinking Without Thinking | Malcolm Gladwell
    • Rise of the Creative Class | Richard Florida
    • Social Cognition | Ziva Kunda
  • resources
    • Implementing Diversity Measurement and Management | Edward Hubbard
    • Diversity Executive Magazine | www.diversity-executive.com
    • OurTimeToAct.com
    • joe gerstandt
    • next
    • generation
    • people
    • practices
    • inclusive culture
    • innovative leadership
    • joe gerstandt
    • www.OurTimeToAct.com
    • [email_address]
    • www.twitter.com/joegerstandt
    • www.linkedin.com/in/joegerstandt
    • www.facebook.com/joegerstandt
    • 402.740.7081