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Why  (and how)  Difference Matters Now joe gerstandt
consider this… <ul><li>… a long time ago, in a far away galaxy, there was a man named Uri Treisman </li></ul>
consider this… <ul><li>Lack of Adequate Preparation </li></ul><ul><li>Socio-economic Status </li></ul><ul><li>Lack of Fami...
consider this… <ul><li>Assumptions </li></ul><ul><li>Intentions vs. Impact </li></ul><ul><li>Stereotypes </li></ul><ul><li...
 
overview <ul><li>What </li></ul><ul><li>Why </li></ul><ul><li>Making a Case </li></ul><ul><li>Q & A </li></ul>
<ul><li>what </li></ul>
diversity is… <ul><li>difference </li></ul><ul><li>relational </li></ul><ul><li>multi-dimensional </li></ul><ul><li>dynami...
 
i d e n t i t y d i v e r s i t y
cognitive diversity <ul><li>differences in mental processes of perception, judgment, categorization, rules of thumb, etc. ...
<ul><li>why </li></ul>
know these nine things you must
1-new competitive advantage <ul><li>Change is the engine of growth.  Sustainable, profitable change is fueled by innovatio...
1-new competitive advantage <ul><li>Change is the engine of growth.  Sustainable, profitable change is fueled by innovatio...
Wisdom of Crowds | James Surowiecki The Medici Effect | Frans Johansson
2-generational transition US Population Percent Change by Age: 1990 to 2000
3-new workforce
4-new consumers
5-new contract
6-better problem solving The Difference | Scott Page
7-culture rules
8-human nature
9-conformity kills
<ul><li>making the case </li></ul>
the business case <ul><li>The purpose of a  business case  is to capture the reasoning for initiating a project or task. T...
the business case <ul><li>a business case is an argument </li></ul>
the business case <ul><li>WHAT:  what action are you recommending </li></ul><ul><li>WHO:  who are the key players </li></u...
the business case <ul><li>why </li></ul><ul><li>benefit </li></ul><ul><li>evidence </li></ul><ul><li>number </li></ul><ul>...
the business case <ul><li>benefit </li></ul><ul><li>What is the business impact of what you are proposing? </li></ul>
the business case <ul><li>evidence </li></ul><ul><li>Why do you believe that what you are proposing will have this impact?...
the business case <ul><li>number </li></ul><ul><li>$$$$$$ </li></ul><ul><li>$$$$$$ </li></ul><ul><li>$$$$$$ </li></ul>
the business case <ul><li>ROR / ROI </li></ul><ul><li>Gain from Investement – Cost of Investment </li></ul><ul><li>Cost of...
the business case <ul><li>story </li></ul><ul><li>Additional evidence in the form of a story or example. </li></ul>
the business case <ul><li>the process </li></ul><ul><li>1. Know What Matters Most </li></ul>
the business case <ul><li>the process </li></ul><ul><li>2. Figure out What You Want To Do (WWWHW) </li></ul>
the business case <ul><li>the process </li></ul><ul><li>3. Tell a Friend </li></ul>
the business case <ul><li>the process </li></ul><ul><li>4. Prepare your Proposal </li></ul>
the business case <ul><li>an example </li></ul><ul><li>Newly responsible for diversity and inclusion at a regional bank in...
the business case <ul><li>an example </li></ul><ul><li>Demographics seem good, but issues with retention, and interpersona...
the business case <ul><li>an example </li></ul><ul><li>Research from Hubbard & Hubbard Inc., shows that it is common for 2...
the business case <ul><li>an example </li></ul><ul><li>25% = 2 hours per day </li></ul><ul><li>$15 per hour </li></ul><ul>...
the business case <ul><li>an example </li></ul><ul><li>Training </li></ul><ul><li>$50,000 to develop workshop and material...
the business case <ul><li>an example </li></ul><ul><li>Training </li></ul><ul><li>Business objectives </li></ul><ul><li>Pe...
the business case <ul><li>WHAT:  what action are you recommending </li></ul><ul><li>WHO:  who are the key players </li></u...
the business case <ul><li>So… </li></ul><ul><li>… let’s give it a try! </li></ul>
the business case <ul><li>get to know your team </li></ul>
the business case <ul><li>pick a project </li></ul>
the business case <ul><li>what </li></ul><ul><li>who </li></ul><ul><li>when </li></ul><ul><li>how </li></ul><ul><li>why </...
the business case <ul><li>why </li></ul><ul><li>benefit </li></ul><ul><li>evidence </li></ul><ul><li>number </li></ul><ul>...
the business case <ul><li>Additional Considerations </li></ul><ul><li>How does this action connect to organizational strat...
the business case <ul><li>Additional Considerations </li></ul><ul><li>Benchmark internally for progress, externally for pr...
the business case <ul><li>integrated strategy </li></ul><ul><li>leadership </li></ul><ul><li>workforce diversity </li></ul...
 
resources <ul><li>The Hidden Connections: A Science for Sustainable   Living  | Fritjof Capra </li></ul><ul><li>The Living...
resources <ul><li>Achieving Success Through Social Capital: Tapping Hidden Resources in Your Personal and Business Network...
resources <ul><li>Leveraging the New Human Capital: Adaptive Strategies, Results Achieved, and Stories of Transformation  ...
resources <ul><li>The Difference:  How the Power of Diversity Creates Better Groups, Firms, Schools and Societies  | Scott...
resources <ul><li>Implementing Diversity Measurement and Management |  Edward Hubbard </li></ul><ul><li>Diversity Executiv...
<ul><li>joe gerstandt </li></ul><ul><li>next  </li></ul><ul><li>generation </li></ul><ul><li>people </li></ul><ul><li>prac...
<ul><li>joe gerstandt </li></ul><ul><li>www.OurTimeToAct.com </li></ul><ul><li>[email_address] </li></ul><ul><li>www.twitt...
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Why (and how) Difference Matters Now

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Slidedeck from Joe Gerstandt workshop for the Diversity Roundtable.
www.OurTimeToAct.com

Published in: Business, Career, News & Politics
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Transcript of "Why (and how) Difference Matters Now"

  1. 1. Why (and how) Difference Matters Now joe gerstandt
  2. 2. consider this… <ul><li>… a long time ago, in a far away galaxy, there was a man named Uri Treisman </li></ul>
  3. 3. consider this… <ul><li>Lack of Adequate Preparation </li></ul><ul><li>Socio-economic Status </li></ul><ul><li>Lack of Family Support </li></ul><ul><li>Lack of Motivation </li></ul>
  4. 4. consider this… <ul><li>Assumptions </li></ul><ul><li>Intentions vs. Impact </li></ul><ul><li>Stereotypes </li></ul><ul><li>“ They” vs. “WE” </li></ul>
  5. 6. overview <ul><li>What </li></ul><ul><li>Why </li></ul><ul><li>Making a Case </li></ul><ul><li>Q & A </li></ul>
  6. 7. <ul><li>what </li></ul>
  7. 8. diversity is… <ul><li>difference </li></ul><ul><li>relational </li></ul><ul><li>multi-dimensional </li></ul><ul><li>dynamic </li></ul><ul><li>contextual </li></ul><ul><li>inclusion is… </li></ul>
  8. 10. i d e n t i t y d i v e r s i t y
  9. 11. cognitive diversity <ul><li>differences in mental processes of perception, judgment, categorization, rules of thumb, etc. </li></ul>
  10. 12. <ul><li>why </li></ul>
  11. 13. know these nine things you must
  12. 14. 1-new competitive advantage <ul><li>Change is the engine of growth. Sustainable, profitable change is fueled by innovation. </li></ul>
  13. 15. 1-new competitive advantage <ul><li>Change is the engine of growth. Sustainable, profitable change is fueled by innovation. </li></ul>
  14. 16. Wisdom of Crowds | James Surowiecki The Medici Effect | Frans Johansson
  15. 17. 2-generational transition US Population Percent Change by Age: 1990 to 2000
  16. 18. 3-new workforce
  17. 19. 4-new consumers
  18. 20. 5-new contract
  19. 21. 6-better problem solving The Difference | Scott Page
  20. 22. 7-culture rules
  21. 23. 8-human nature
  22. 24. 9-conformity kills
  23. 25. <ul><li>making the case </li></ul>
  24. 26. the business case <ul><li>The purpose of a business case is to capture the reasoning for initiating a project or task. The logic of the business case is that any time resources such as money or effort are consumed, they should be in support of the business. </li></ul>
  25. 27. the business case <ul><li>a business case is an argument </li></ul>
  26. 28. the business case <ul><li>WHAT: what action are you recommending </li></ul><ul><li>WHO: who are the key players </li></ul><ul><li>WHEN: summary of timeline </li></ul><ul><li>HOW: how will action be implemented </li></ul><ul><li>WHY: what is value of action </li></ul>
  27. 29. the business case <ul><li>why </li></ul><ul><li>benefit </li></ul><ul><li>evidence </li></ul><ul><li>number </li></ul><ul><li>story </li></ul>
  28. 30. the business case <ul><li>benefit </li></ul><ul><li>What is the business impact of what you are proposing? </li></ul>
  29. 31. the business case <ul><li>evidence </li></ul><ul><li>Why do you believe that what you are proposing will have this impact? </li></ul>
  30. 32. the business case <ul><li>number </li></ul><ul><li>$$$$$$ </li></ul><ul><li>$$$$$$ </li></ul><ul><li>$$$$$$ </li></ul>
  31. 33. the business case <ul><li>ROR / ROI </li></ul><ul><li>Gain from Investement – Cost of Investment </li></ul><ul><li>Cost of Investment </li></ul>
  32. 34. the business case <ul><li>story </li></ul><ul><li>Additional evidence in the form of a story or example. </li></ul>
  33. 35. the business case <ul><li>the process </li></ul><ul><li>1. Know What Matters Most </li></ul>
  34. 36. the business case <ul><li>the process </li></ul><ul><li>2. Figure out What You Want To Do (WWWHW) </li></ul>
  35. 37. the business case <ul><li>the process </li></ul><ul><li>3. Tell a Friend </li></ul>
  36. 38. the business case <ul><li>the process </li></ul><ul><li>4. Prepare your Proposal </li></ul>
  37. 39. the business case <ul><li>an example </li></ul><ul><li>Newly responsible for diversity and inclusion at a regional bank in the midwest – 900 employees. </li></ul>
  38. 40. the business case <ul><li>an example </li></ul><ul><li>Demographics seem good, but issues with retention, and interpersonal / interdepartmental conflict . </li></ul>
  39. 41. the business case <ul><li>an example </li></ul><ul><li>Research from Hubbard & Hubbard Inc., shows that it is common for 20-90% of work time to be wasted on unnecessary drama, barriers, dysfunctional relations/communications </li></ul>
  40. 42. the business case <ul><li>an example </li></ul><ul><li>25% = 2 hours per day </li></ul><ul><li>$15 per hour </li></ul><ul><li>$30/day/per person x number of employees ($27,000 per day) </li></ul><ul><li>50% that is diversity related </li></ul><ul><li>$3.5 million / year+ </li></ul>
  41. 43. the business case <ul><li>an example </li></ul><ul><li>Training </li></ul><ul><li>$50,000 to develop workshop and materials </li></ul><ul><li>$40,500 in lost “on the job” time </li></ul><ul><li>Total Cost = approx. $100,000 </li></ul>
  42. 44. the business case <ul><li>an example </li></ul><ul><li>Training </li></ul><ul><li>Business objectives </li></ul><ul><li>Performance objectives </li></ul><ul><li>Learning objectives </li></ul><ul><ul><li>awareness </li></ul></ul><ul><ul><li>learning </li></ul></ul><ul><ul><li>skills </li></ul></ul>
  43. 45. the business case <ul><li>WHAT: what action are you recommending </li></ul><ul><li>WHO: who are the key players </li></ul><ul><li>WHEN: summary of timeline </li></ul><ul><li>HOW: how will action be implemented </li></ul><ul><li>WHY: what is value of action </li></ul>
  44. 46. the business case <ul><li>So… </li></ul><ul><li>… let’s give it a try! </li></ul>
  45. 47. the business case <ul><li>get to know your team </li></ul>
  46. 48. the business case <ul><li>pick a project </li></ul>
  47. 49. the business case <ul><li>what </li></ul><ul><li>who </li></ul><ul><li>when </li></ul><ul><li>how </li></ul><ul><li>why </li></ul>
  48. 50. the business case <ul><li>why </li></ul><ul><li>benefit </li></ul><ul><li>evidence </li></ul><ul><li>number </li></ul><ul><li>story </li></ul>
  49. 51. the business case <ul><li>Additional Considerations </li></ul><ul><li>How does this action connect to organizational strategy? </li></ul><ul><li>Have other options been considered? </li></ul><ul><li>Are all key players on board? </li></ul><ul><li>What supporting research / evidence do you have? </li></ul>
  50. 52. the business case <ul><li>Additional Considerations </li></ul><ul><li>Benchmark internally for progress, externally for process. </li></ul><ul><li>Capture numbers and stories. </li></ul><ul><li>Look at numbers inside the numbers…special attention for disparity. </li></ul>
  51. 53. the business case <ul><li>integrated strategy </li></ul><ul><li>leadership </li></ul><ul><li>workforce diversity </li></ul><ul><li>inclusive culture </li></ul><ul><li>culturally competent relations </li></ul>
  52. 55. resources <ul><li>The Hidden Connections: A Science for Sustainable Living | Fritjof Capra </li></ul><ul><li>The Living Company | Arie De Geus </li></ul><ul><li>Presence | Peter Senge </li></ul><ul><li>One From Many: VISA and the Rise of the Chaordic Organization | Dee Hock </li></ul><ul><li>The Difference : How the Power of Diversity Creates Better Groups, Firms, Schools, and Societies | Scott Page </li></ul>
  53. 56. resources <ul><li>Achieving Success Through Social Capital: Tapping Hidden Resources in Your Personal and Business Network | Wayne E. Baker </li></ul><ul><li>A Whole New Mind | Daniel Pink </li></ul><ul><li>The Medici Effect | Frans Johansson </li></ul><ul><li>Diversity Inc. | www.diversityinc.com </li></ul><ul><li>The Wisdom of Crowds | James Surowiecki </li></ul>
  54. 57. resources <ul><li>Leveraging the New Human Capital: Adaptive Strategies, Results Achieved, and Stories of Transformation | Sandra Burud </li></ul><ul><li>The No Asshole Rule | Robert Sutton </li></ul><ul><li>Killing Rage: Ending Racism | bell hooks </li></ul><ul><li>Competitive Advantage Through People: Unleashing the Power of the Work Force | Jeffrey Pfeffer </li></ul>
  55. 58. resources <ul><li>The Difference: How the Power of Diversity Creates Better Groups, Firms, Schools and Societies | Scott E. Page </li></ul><ul><li>Blink: The Power of Thinking Without Thinking | Malcolm Gladwell </li></ul><ul><li>Rise of the Creative Class | Richard Florida </li></ul><ul><li>Social Cognition | Ziva Kunda </li></ul>
  56. 59. resources <ul><li>Implementing Diversity Measurement and Management | Edward Hubbard </li></ul><ul><li>Diversity Executive Magazine | www.diversity-executive.com </li></ul><ul><li>OurTimeToAct.com </li></ul>
  57. 60. <ul><li>joe gerstandt </li></ul><ul><li>next </li></ul><ul><li>generation </li></ul><ul><li>people </li></ul><ul><li>practices </li></ul><ul><li>inclusive culture </li></ul><ul><li>innovative leadership </li></ul>
  58. 61. <ul><li>joe gerstandt </li></ul><ul><li>www.OurTimeToAct.com </li></ul><ul><li>[email_address] </li></ul><ul><li>www.twitter.com/joegerstandt </li></ul><ul><li>www.linkedin.com/in/joegerstandt </li></ul><ul><li>www.facebook.com/joegerstandt </li></ul><ul><li>402.740.7081 </li></ul>
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