Your SlideShare is downloading. ×
0
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Forced Choices (MCF)
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

Forced Choices (MCF)

565

Published on

slides from a session called "Forced Choices" presented by joe gerstandt at the Multicultural Forum for Workplace Diversity ...session focused on the importance of conflict (done well) and included an …

slides from a session called "Forced Choices" presented by joe gerstandt at the Multicultural Forum for Workplace Diversity ...session focused on the importance of conflict (done well) and included an interactive exercise for groups to practice disagreeing
joegerstandt.com
@joegerstandt

Published in: Business, Technology
1 Comment
1 Like
Statistics
Notes
No Downloads
Views
Total Views
565
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
6
Comments
1
Likes
1
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. Forced Choices#DiversityForum @joegerstandt
  • 2. We simply decidewithout thinkingmuch about thedecision process.-Jim Nightingale
  • 3. joegerstandt.comtwitter.com/joegerstandtlinkedin.com/in/joegerstandtfacebook.com/joegerstandtyoutube.com/joegerstandtjoegerstandt.com/blogslideshare.net/joeg
  • 4. Group vs. Individual Decision Makinggroups individualsaccuracyspeedcreativitydegree ofacceptanceefficiency
  • 5. Group vs. Individual Decision Makinggroups individualsaccuracy xspeed xcreativity xdegree ofacceptancexefficiency x
  • 6. Groups often fail tooutperform individualsbecause they prematurelymove to consensus, withdissenting opinions beingsuppressed or dismissed.-Hackman, Morris (1975) Advances in ExperimentalSocial Psychology
  • 7. No thank you.
  • 8. considerconflict… 1 - 10Whatmakes itbetter?So, how do you do conflict?
  • 9. dysfunction
  • 10. dysfunctionaldisagreementdysfunctionalagreement@joegerstandt
  • 11. alsodysfunction
  • 12. dysfunctionaldisagreementdysfunctionalagreementdysfunctionalagreement
  • 13. dysfunctionaldisagreementdysfunctionalagreementdysfunctionalagreementalwaysdisagree lack oftrustpersonalconflictus vs.them
  • 14. dysfunctionaldisagreementdysfunctionalagreementdysfunctionalagreementalwaysdisagree lack oftrustpersonalconflictus vs.themalwaysagreelack ofhonestymeetingafter themeetinglackingskills
  • 15. Group intelligence isnot strongly tied toeither the averageintelligence of themembers or the team’ssmartest member.-Thomas Malone, MIT Center for CollectiveIntelligence
  • 16. dysfunctionaldisagreementdysfunctionalagreementdysfunctionalagreementsweetspot
  • 17. 1. share difference & commonality2. explicit agreements3. inquiry vs. advocacy4. solutions vs. problems5. empathy6. i & we vs. them and they7. make space for novelty8. meta conversations
  • 18. highdifferencelowdifferencehighinteractionlearninggrowthself-organizationstressconflictexhaustioncelebrationreinforcementenergylow productivitywasted energyfactionslowinteractionreflectionsafetyclearing the decksisolationmisunderstandingfrustrationcomfortbelongingrest and recoveryboredomstagnationdeathDifference MatrixGlenda Eoyang HSDI
  • 19. highdifferencelowdifferencehighinteractionlearninggrowthself-organizationstressconflictexhaustioncelebrationreinforcementenergylow productivitywasted energyfactionslowinteractionreflectionsafetyclearing the decksisolationmisunderstandingfrustrationcomfortbelongingrest and recoveryboredomstagnationdeathDifference MatrixGlenda Eoyang HSDI
  • 20. highdifferencelowdifferencehighinteractionlearninggrowthself-organizationstressconflictexhaustioncelebrationreinforcementenergylow productivitywasted energyfactionslowinteractionreflectionsafetyclearing the decksisolationmisunderstandingfrustrationcomfortbelongingrest and recoveryboredomstagnationdeathDifference MatrixGlenda Eoyang HSDI
  • 21. highdifferencelowdifferencehighinteractionlearninggrowthself-organizationstressconflictexhaustioncelebrationreinforcementenergylow productivitywasted energyfactionslowinteractionreflectionsafetyclearing the decksisolationmisunderstandingfrustrationcomfortbelongingrest and recoveryboredomstagnationdeathDifference MatrixGlenda Eoyang HSDI
  • 22. highdifferencelowdifferencehighinteractionlearninggrowthself-organizationstressconflictexhaustioncelebrationreinforcementenergylow productivitywasted energyfactionslowinteractionreflectionsafetyclearing the decksisolationmisunderstandingfrustrationcomfortbelongingrest and recoveryboredomstagnationdeathDifference MatrixGlenda Eoyang HSDI
  • 23. highdifferencelowdifferencehighinteractionmove to low difference:Tell a joke.*State a shared value orbelief.Share personal experience.Pick a low difference topic.move to lowinteraction:Stop communicating.Leave the area.Explain yourself.Pick a lowcommunication topic.lowinteractionmove to highinteraction:Ask a question.Use another medium.Listen more.Pick a high communicationtopic.move to highdifference:Amplify littledifferences.Play devils advocate.Pick a high differencetopic.Difference MatrixGlenda Eoyang HSDI
  • 24. Which body of water wouldyou most want to be?a) dripping faucetb) lake or pondc) riverd) ocean
  • 25. Which do you most valuein a friend?a) honestyb) loyaltyc) trust
  • 26. Which would you leastwant to be?a) very poorb) very sickc) disabled / livingwith disability
  • 27. Which would you leastwant to be?a) African Americanfemaleb) non Englishspeaking immigrantc) Muslim male
  • 28. Which is most importantfor growth?a) earningsb) diversityc) market shared) human potential
  • 29. What is your priority whenit comes to planning?a) financialb) strategicc) tacticald) people
  • 30. revolutIon
  • 31. 1. share difference & commonality2. explicit agreements3. inquiry vs. advocacy4. solutions vs. problems5. empathy6. i & we vs. them and they7. make space for novelty8. meta conversations
  • 32. www.joegerstandt.comjoe.gerstandt@gmail.comwww.twitter.com/joegerstandtwww.linkedin.com/in/joegerstandtwww.facebook.com/joegerstandt402.740.7081

×