Dr.	  Tobias	  Hildenbrand,	  Idea-­‐2-­‐Market	  Design	  &	  Engineering	  (SAP	  AG)	  Jochen	  Gürtler,	  Design	  &	 ...
©  2013 SAP AG. All rights reserved. 3PublicABOUT	  JOCHEN.	  People.	  Ideas.	  Results.	  ExperFse	  Master	  in	  Compu...
©  2013 SAP AG. All rights reserved. 4Public© SAP 2012 | 4How	  to	  build	  beHer	  soIware?	  
©  2013 SAP AG. All rights reserved. 5Public© SAP 2012 | 5Think	  TEAM.	  
©  2013 SAP AG. All rights reserved. 6Public© SAP 2012 | 6It	  always	  starts	  with	  the	  right	  people.	  
©  2013 SAP AG. All rights reserved. 7Public© SAP 2012 | 7Build	  interdisciplinary	  teams.	  
©  2013 SAP AG. All rights reserved. 8Public© SAP 2012 | 8Invest	  in	  Teambuilding.	  
©  2013 SAP AG. All rights reserved. 9Public© SAP 2012 | 9Create	  a	  construcFve	  feedback	  culture.	  
©  2013 SAP AG. All rights reserved. 10Public© SAP 2012 | 10Think	  SPACE.	  
©  2013 SAP AG. All rights reserved. 11Public© SAP 2012 | 11Give	  ideas	  room	  to	  grow.	  	  
©  2013 SAP AG. All rights reserved. 12Public© SAP 2012 | 12Provide	  a	  flexible	  environment.	  
©  2013 SAP AG. All rights reserved. 13Public© SAP 2012 | 13Give	  the	  team	  a	  home.	  
©  2013 SAP AG. All rights reserved. 14Public© SAP 2012 | 14Think	  ITERATION.	  
©  2013 SAP AG. All rights reserved. 15Public© SAP 2012 | 15Step	  by	  step	  towards	  beHer	  results.	  	  
©  2013 SAP AG. All rights reserved. 16Public© SAP 2012 | 16Learn	  about	  your	  processes	  empirically.	  
©  2013 SAP AG. All rights reserved. 17Public© SAP 2012 | 17Turn	  your	  hypotheses	  into	  facts	  incl.	  failures.	  
©  2013 SAP AG. All rights reserved. 18Public© SAP 2012 | 18SoIware	  soluFons	  usually	  do	  not	  	  survive	  first	  ...
©  2013 SAP AG. All rights reserved. 19Public© SAP 2012 | 19Think	  SCRUM.	  
©  2013 SAP AG. All rights reserved. 20Public© SAP 2012 | 20Waterfall	  oPen	  doesn’t	  work.	  	  
©  2013 SAP AG. All rights reserved. 21Public© SAP 2012 | 21SoIware	  projects	  cannot	  be	  planned	  analyFcally	  ex	...
©  2013 SAP AG. All rights reserved. 22Public© SAP 2012 | 22Foster	  self-­‐empowered	  teams.	  	  
©  2013 SAP AG. All rights reserved. 23Public© SAP 2012 | 23Inspect	  and	  adapt	  as	  a	  team.	  
©  2013 SAP AG. All rights reserved. 24Public© SAP 2012 | 24Think	  RESEARCH.	  
©  2013 SAP AG. All rights reserved. 25Public© SAP 2012 | 25Develop	  empathy	  for	  your	  end	  users.	  	  
©  2013 SAP AG. All rights reserved. 26Public© SAP 2012 | 26Go	  out	  of	  the	  building	  to	  see	  end	  users.	  
©  2013 SAP AG. All rights reserved. 27Public© SAP 2012 | 27Also	  look	  for	  extreme	  users.	  
©  2013 SAP AG. All rights reserved. 28Public© SAP 2012 | 28Think	  PERSONA.	  
©  2013 SAP AG. All rights reserved. 29Public© SAP 2012 | 29Bring	  your	  end	  user	  to	  live.	  	  
©  2013 SAP AG. All rights reserved. 30Public© SAP 2012 | 30Different	  end	  users	  have	  different	  requirements.	  
©  2013 SAP AG. All rights reserved. 31Public© SAP 2012 | 31Bring	  the	  end	  user	  back	  into	  the	  team.	  
©  2013 SAP AG. All rights reserved. 32Public© SAP 2012 | 32Think	  BRAINSTORMING.	  
©  2013 SAP AG. All rights reserved. 33Public© SAP 2012 | 33Reach	  beyond	  the	  obvious	  soluFons.	  	  
©  2013 SAP AG. All rights reserved. 34Public© SAP 2012 | 34Go	  for	  quanFty.	  	  
©  2013 SAP AG. All rights reserved. 35Public© SAP 2012 | 35Allow	  wild	  ideas.	  
©  2013 SAP AG. All rights reserved. 36Public© SAP 2012 | 36Ensure	  an	  creaFve	  team	  culture.	  
©  2013 SAP AG. All rights reserved. 37Public© SAP 2012 | 37Think	  USER	  STORY.	  
©  2013 SAP AG. All rights reserved. 38Public© SAP 2012 | 38See	  the	  world	  from	  an	  end	  user’s	  perspecFve.	  
©  2013 SAP AG. All rights reserved. 39Public© SAP 2012 | 39User	  story	  maps	  to	  see	  the	  whole.	  
©  2013 SAP AG. All rights reserved. 40Public© SAP 2012 | 40Think	  BACKLOG.	  
©  2013 SAP AG. All rights reserved. 41Public© SAP 2012 | 41Planning	  is	  everything,	  the	  plan	  is	  nothing.	  
©  2013 SAP AG. All rights reserved. 42Public© SAP 2012 | 42Don’t	  specify	  to	  far	  ahead.	  
©  2013 SAP AG. All rights reserved. 43Public© SAP 2012 | 43EsFmate	  your	  workload.	  
©  2013 SAP AG. All rights reserved. 44Public© SAP 2012 | 44Think	  INNOVATION.	  
©  2013 SAP AG. All rights reserved. 45Public© SAP 2012 | 45It’s	  not	  only	  about	  desirability.	  
©  2013 SAP AG. All rights reserved. 46Public© SAP 2012 | 46It’s	  about	  making	  it	  happen	  …	  
©  2013 SAP AG. All rights reserved. 47Public© SAP 2012 | 47…and	  making	  money	  with	  it.	  
©  2013 SAP AG. All rights reserved. 48Public© SAP 2012 | 48Think	  BUSINESS.	  
©  2013 SAP AG. All rights reserved. 49Public© SAP 2012 | 49Your	  product	  is	  not	  just	  a	  product.	  	  
©  2013 SAP AG. All rights reserved. 50Public© SAP 2012 | 50Think	  of	  projects	  as	  start-­‐ups.	  
©  2013 SAP AG. All rights reserved. 51Public© SAP 2012 | 51Build,	  measure	  and	  learn.	  
©  2013 SAP AG. All rights reserved. 52Public© SAP 2012 | 52Think	  ENGINEERING.	  
©  2013 SAP AG. All rights reserved. 53Public© SAP 2012 | 53Just	  having	  nice	  ideas	  is	  not	  enough.	  	  
©  2013 SAP AG. All rights reserved. 54Public© SAP 2012 | 54Scrum	  alone	  is	  not	  enough.	  
©  2013 SAP AG. All rights reserved. 55Public© SAP 2012 | 55Exploratory	  tesFng.	  	  
©  2013 SAP AG. All rights reserved. 56Public© SAP 2012 | 56Think	  KAIZEN.	  
©  2013 SAP AG. All rights reserved. 57Public© SAP 2012 | 57No	  need	  to	  be	  perfect	  from	  the	  beginning.	  	  
©  2013 SAP AG. All rights reserved. 58Public© SAP 2012 | 58Take	  Fme	  for	  team	  retrospecFves.	  	  
©  2013 SAP AG. All rights reserved. 59Public© SAP 2012 | 59ConFnuously	  improve	  as	  a	  team.	  	  
©  2013 SAP AG. All rights reserved. 60Public© SAP 2012 | 60
THANK	  YOU.	  Contact:	  	  Dr.	  Tobias	  Hildenbrand 	   	   	   	  Jochen	  Gürtler 	   	   	  	  Idea-­‐2-­‐Market	  ...
How to build better software - 13 thinks to keep in mind.
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How to build better software - 13 thinks to keep in mind.

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Im Rahmen des Entwickertages in Karlsruhe habe ich zusammen mit Tobias Hildenbrand über insgesamt 14 "Thinks" gesprochen, die helfen können, "bessere" Software-Produkte zu bauen.
Dabei ergänzen sich Design Thinking, Lean Management und agile Softwaremethoden zu einem nützlichen Baukasten, der sich für uns schon in diversen Projekten bewährt hat.

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Transcript of "How to build better software - 13 thinks to keep in mind."

  1. 1. Dr.  Tobias  Hildenbrand,  Idea-­‐2-­‐Market  Design  &  Engineering  (SAP  AG)  Jochen  Gürtler,  Design  &  Co-­‐CreaEon  Center  (SAP  AG)    6th  June  2013,  Entwicklertag  Karlsruhe  HOW  TO  BUILD  BETTER  SOFTWARE.  13 “Thinks” to Keep in Mind.  
  2. 2. ©  2013 SAP AG. All rights reserved. 2PublicABOUT  TOBIAS.  Combining  design  &  engineering.  © SAP 2013 | 2§  English/Latin§  BusinessAdministration§  Marketing incl.Market Research§  „DesignThinking“§  Math/Physics§  ComputerScience§  SoftwareEngineering§  Lean/AgileDevelopment
  3. 3. ©  2013 SAP AG. All rights reserved. 3PublicABOUT  JOCHEN.  People.  Ideas.  Results.  ExperFse  Master  in  Computer  Science  15  year  professional  so6ware  development  in  different  roles  like  developer,  architect,  product  owner  and  manager  Cer?fied  Gestalt  prac??oner  &  Business  Coach    Design  Thinking  Coach  &  Teacher  Interests  My  children,  my  family,  my  friends  Traveling  all  around  the  world  Jazz  and  playing  trumpet  Wri?ng  books  and  blogs  Cinema  and  movies  What  is  needed  for  change  and  growth?    © SAP 2013 | 3
  4. 4. ©  2013 SAP AG. All rights reserved. 4Public© SAP 2012 | 4How  to  build  beHer  soIware?  
  5. 5. ©  2013 SAP AG. All rights reserved. 5Public© SAP 2012 | 5Think  TEAM.  
  6. 6. ©  2013 SAP AG. All rights reserved. 6Public© SAP 2012 | 6It  always  starts  with  the  right  people.  
  7. 7. ©  2013 SAP AG. All rights reserved. 7Public© SAP 2012 | 7Build  interdisciplinary  teams.  
  8. 8. ©  2013 SAP AG. All rights reserved. 8Public© SAP 2012 | 8Invest  in  Teambuilding.  
  9. 9. ©  2013 SAP AG. All rights reserved. 9Public© SAP 2012 | 9Create  a  construcFve  feedback  culture.  
  10. 10. ©  2013 SAP AG. All rights reserved. 10Public© SAP 2012 | 10Think  SPACE.  
  11. 11. ©  2013 SAP AG. All rights reserved. 11Public© SAP 2012 | 11Give  ideas  room  to  grow.    
  12. 12. ©  2013 SAP AG. All rights reserved. 12Public© SAP 2012 | 12Provide  a  flexible  environment.  
  13. 13. ©  2013 SAP AG. All rights reserved. 13Public© SAP 2012 | 13Give  the  team  a  home.  
  14. 14. ©  2013 SAP AG. All rights reserved. 14Public© SAP 2012 | 14Think  ITERATION.  
  15. 15. ©  2013 SAP AG. All rights reserved. 15Public© SAP 2012 | 15Step  by  step  towards  beHer  results.    
  16. 16. ©  2013 SAP AG. All rights reserved. 16Public© SAP 2012 | 16Learn  about  your  processes  empirically.  
  17. 17. ©  2013 SAP AG. All rights reserved. 17Public© SAP 2012 | 17Turn  your  hypotheses  into  facts  incl.  failures.  
  18. 18. ©  2013 SAP AG. All rights reserved. 18Public© SAP 2012 | 18SoIware  soluFons  usually  do  not    survive  first  contact  with  end  users.  
  19. 19. ©  2013 SAP AG. All rights reserved. 19Public© SAP 2012 | 19Think  SCRUM.  
  20. 20. ©  2013 SAP AG. All rights reserved. 20Public© SAP 2012 | 20Waterfall  oPen  doesn’t  work.    
  21. 21. ©  2013 SAP AG. All rights reserved. 21Public© SAP 2012 | 21SoIware  projects  cannot  be  planned  analyFcally  ex  ante.  
  22. 22. ©  2013 SAP AG. All rights reserved. 22Public© SAP 2012 | 22Foster  self-­‐empowered  teams.    
  23. 23. ©  2013 SAP AG. All rights reserved. 23Public© SAP 2012 | 23Inspect  and  adapt  as  a  team.  
  24. 24. ©  2013 SAP AG. All rights reserved. 24Public© SAP 2012 | 24Think  RESEARCH.  
  25. 25. ©  2013 SAP AG. All rights reserved. 25Public© SAP 2012 | 25Develop  empathy  for  your  end  users.    
  26. 26. ©  2013 SAP AG. All rights reserved. 26Public© SAP 2012 | 26Go  out  of  the  building  to  see  end  users.  
  27. 27. ©  2013 SAP AG. All rights reserved. 27Public© SAP 2012 | 27Also  look  for  extreme  users.  
  28. 28. ©  2013 SAP AG. All rights reserved. 28Public© SAP 2012 | 28Think  PERSONA.  
  29. 29. ©  2013 SAP AG. All rights reserved. 29Public© SAP 2012 | 29Bring  your  end  user  to  live.    
  30. 30. ©  2013 SAP AG. All rights reserved. 30Public© SAP 2012 | 30Different  end  users  have  different  requirements.  
  31. 31. ©  2013 SAP AG. All rights reserved. 31Public© SAP 2012 | 31Bring  the  end  user  back  into  the  team.  
  32. 32. ©  2013 SAP AG. All rights reserved. 32Public© SAP 2012 | 32Think  BRAINSTORMING.  
  33. 33. ©  2013 SAP AG. All rights reserved. 33Public© SAP 2012 | 33Reach  beyond  the  obvious  soluFons.    
  34. 34. ©  2013 SAP AG. All rights reserved. 34Public© SAP 2012 | 34Go  for  quanFty.    
  35. 35. ©  2013 SAP AG. All rights reserved. 35Public© SAP 2012 | 35Allow  wild  ideas.  
  36. 36. ©  2013 SAP AG. All rights reserved. 36Public© SAP 2012 | 36Ensure  an  creaFve  team  culture.  
  37. 37. ©  2013 SAP AG. All rights reserved. 37Public© SAP 2012 | 37Think  USER  STORY.  
  38. 38. ©  2013 SAP AG. All rights reserved. 38Public© SAP 2012 | 38See  the  world  from  an  end  user’s  perspecFve.  
  39. 39. ©  2013 SAP AG. All rights reserved. 39Public© SAP 2012 | 39User  story  maps  to  see  the  whole.  
  40. 40. ©  2013 SAP AG. All rights reserved. 40Public© SAP 2012 | 40Think  BACKLOG.  
  41. 41. ©  2013 SAP AG. All rights reserved. 41Public© SAP 2012 | 41Planning  is  everything,  the  plan  is  nothing.  
  42. 42. ©  2013 SAP AG. All rights reserved. 42Public© SAP 2012 | 42Don’t  specify  to  far  ahead.  
  43. 43. ©  2013 SAP AG. All rights reserved. 43Public© SAP 2012 | 43EsFmate  your  workload.  
  44. 44. ©  2013 SAP AG. All rights reserved. 44Public© SAP 2012 | 44Think  INNOVATION.  
  45. 45. ©  2013 SAP AG. All rights reserved. 45Public© SAP 2012 | 45It’s  not  only  about  desirability.  
  46. 46. ©  2013 SAP AG. All rights reserved. 46Public© SAP 2012 | 46It’s  about  making  it  happen  …  
  47. 47. ©  2013 SAP AG. All rights reserved. 47Public© SAP 2012 | 47…and  making  money  with  it.  
  48. 48. ©  2013 SAP AG. All rights reserved. 48Public© SAP 2012 | 48Think  BUSINESS.  
  49. 49. ©  2013 SAP AG. All rights reserved. 49Public© SAP 2012 | 49Your  product  is  not  just  a  product.    
  50. 50. ©  2013 SAP AG. All rights reserved. 50Public© SAP 2012 | 50Think  of  projects  as  start-­‐ups.  
  51. 51. ©  2013 SAP AG. All rights reserved. 51Public© SAP 2012 | 51Build,  measure  and  learn.  
  52. 52. ©  2013 SAP AG. All rights reserved. 52Public© SAP 2012 | 52Think  ENGINEERING.  
  53. 53. ©  2013 SAP AG. All rights reserved. 53Public© SAP 2012 | 53Just  having  nice  ideas  is  not  enough.    
  54. 54. ©  2013 SAP AG. All rights reserved. 54Public© SAP 2012 | 54Scrum  alone  is  not  enough.  
  55. 55. ©  2013 SAP AG. All rights reserved. 55Public© SAP 2012 | 55Exploratory  tesFng.    
  56. 56. ©  2013 SAP AG. All rights reserved. 56Public© SAP 2012 | 56Think  KAIZEN.  
  57. 57. ©  2013 SAP AG. All rights reserved. 57Public© SAP 2012 | 57No  need  to  be  perfect  from  the  beginning.    
  58. 58. ©  2013 SAP AG. All rights reserved. 58Public© SAP 2012 | 58Take  Fme  for  team  retrospecFves.    
  59. 59. ©  2013 SAP AG. All rights reserved. 59Public© SAP 2012 | 59ConFnuously  improve  as  a  team.    
  60. 60. ©  2013 SAP AG. All rights reserved. 60Public© SAP 2012 | 60
  61. 61. THANK  YOU.  Contact:    Dr.  Tobias  Hildenbrand        Jochen  Gürtler        Idea-­‐2-­‐Market  Design  &  Engineering    Design  and  Co-­‐Innova?on  Center  tobias.hildenbrand@sap.com        jochen.guertler@sap.com  

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