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Farmers Information Technology Services (FITS)

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A Masteral Thesis MDm major in Public Management PSU Urdaneta City …

A Masteral Thesis MDm major in Public Management PSU Urdaneta City
MArch 2009

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  • good day, Madam!

    I am also into my masteral thesis program, I do have a hard time in searching the history of the creation o FITS? please spare me you time in sharing your knowledge abot FITS...daghang salamat! Here is my email add: esicag@gmail.com
       Reply 
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  • 1. FARMERS’ INFORMATION TECHNOLOGY SERVICES (FITS) CENTER IN PANGASINAN. ____________________________________ A Thesis Presented to the Faculty of the Graduate School Pangasinan State University Urdaneta City, Pangasinan __________________________________ In Partial Fulfillment of the Requirements for the Degree of Master in Development Management major in Public Management ____________________________________ by MA. KRISTINA EVANGELISTA March 2009 i
  • 2. ABSTRACT The study assessed the status of the Farmers’ Information and Technology Services(FITS) center in Pangasinan. It also determined the extent of implementation of services ofthe center and the factors considered in the effective operations of the FITS center, asperceived by the Site Manager. The problems encountered and solutions adopted inoperations of FITS center were also looked into. The study used the descriptive-evaluative research design. The major instrumentsused were the two sets of questionnaires, one for the Site Manager and the other was for thefarmers. The content validity of both instruments were computed and established.Questionnaire for farmers were pilot tested to some farmers in City of San Fernando, LaUnion. The farmers were randomly selected using the simple random sampling techniquesfrom the copy of the official records provided by FITS Center.Findings Profile of FITS Center. Almost half (40.91%) of the FITS center were located at the6th congressional district of Pangasinan while a little more than one-fourth (27.27%) werelocated at the 5th congressional district, four (18.18%) of them were located at the 3rdcongressional district, while two (9. 09%) of them were located at the 4th congressionaldistrict and one (4.55%) was located at the 1st congressional district. A little more than one-third (36.36%) of FITS center were established year 2006, a little more than one-half(54.55%) of them were established year 2007 and three (9.09%) were established year 2008. ii
  • 3. All FITS center have an equal number of employees, each has three employees comprises ofthe following : one (1) Site Manager, one (1) Technology Service Specialist and one (1)Information Service Specialist. More than one-half (63.64%) of the FITS center have onecomputer unit, five (22.73%) have two-three computer units and three (13.64%) do not havea computer unit. A little more than one-half (59.09%) of the FITS center have one printer andnine (40.91%) do not have a printer. A little more than one-half (59.09%) of the FITS centerhave one computer unit connected to an Internet and nine (40.91%) have no computer unitconnected to Internet. In terms of internet connectivity, a little less than one-half (40.91%) ofthe FITS center were DSL internet connected, two (9.09%) were Broadband Internetconnected, one (4.55%) was Dial-up internet connected, one (4.55%) was ISDN internetconnected and a little less than one-half (40.91%) were not connected. All (100%) of theFITS center were offering technology information in multimedia format. A little more thanone-half (54.55%) were offering exhibit of new technologies and products, more than one-half (59.095%) were offering Internet Service and eight (36.36%) were offering ShortMessaging Service, while only ten (45.45%) were offering FITS databases. More than three-fourth (81.82%) of the FITS center was offering technology training. A little less than one-half (45.45%) were offering technology clinic/ demonstration, a little more than three-fourth(77.27%) linked clients-farmers to experts and financial institution and majority (90.91%) ofthem were offering technical assistance/ consultancy. Extent of Implementation of Services of FITS Center. All the five indicators ininformation services were rated by the farmers with a descriptive rating of “Satisfied”namely: the technology information in multimedia formats used words/ languages/ dialectsthat are easy to comprehend and understand (3.106), the technology information in iii
  • 4. multimedia formats) is comprehensive, it provides a detailed direction on technical “knowhows” and covered all areas of concerns (3.039), the technology information in multimediaformats (video, voice, print, etc) have appropriate graphic elements to support the textelements (3.133), responses to our query on technology information i.e., SMS, Internet aresufficient, fast and made available within 24 hours (2.816) and the fee/ charge, if any for thetechnology information in multimedia formats are reasonable and just (3.020). On the otherhand, all five indicators in the technology services were rated by the farmers with adescriptive rating of “Least Satisfied” namely: the technology training fee/consultation fee,if any are reasonable and just (2.549), the duration of technology training is just enough toacquire new knowledge and skills on certain methodology (2.561), the experts during thetechnology training/clinic are really knowledgeable in their own field (2.518), the technologyclinic is strategically available and accessible (2.490) and Staff of the technologyclinic/training are competent, courteous and approachable (2.514). Factors Considered in the Effective Operation of the FITS Center. All (100%)Site Manager perceived that location was one of the factors to be considered in the effectiveoperation of the center, almost all (95.45%) of them also considered financial resources, alittle more than three-fourths (77.27%) considered human resources, twenty (90.91%)considered the commitment of local chief executive and nineteen (86.36%) consideredphysical resources. A modest (4.55%) suggested that the training/ competency of staff tomanage the center and updated technology information materials should also be considered. Problems Encountered and Solutions Adopted in the Operations of FITS Center.The problems encountered by the Site Manager in the operations of FITS Center were rankedfrom one to five in terms of magnitude as follows : Insufficient financial resources to iv
  • 5. maintain/ upgrade the center, insufficient information and knowledge on the provisions ofFITS Center, insufficient technology experts in the locality and obsolete and insufficient ofinfrastructures, insufficient information, education and communication (IEC)materials, insufficient staff to manage the center and old and dilapidated building where thecenter was located. The solutions adopted were also ranked one to six based on thedecreasing frequencies as follows: Local Government Units to allocate funds for themaintenance and other operating expenses of the center, conduct information disseminationand advocacy program to farmers regarding the provision of the center, purchase new andmodern infrastructures, coordinate with other municipality and concerned agencies, NGOsfor partnership, solicit and purchase additional IEC materials and/or lobby for sponsorship,recruitment of new personnel to augment manpower needs and lobby for Build, Operate andTransfer (BOT) and Scheme. Benefits Derived from FITS Center. Easy comprehension of technology, madeavailable in multimedia formats ranked first among the benefits derived from FITS Center.Coming in second was easy access to experts, firms and financial institutions for partnership.The third ranked benefits derived from the center are : Internet link that offers unlimitedopportunities to participate in e-commerce through quick information access and quickresponse to query through short message service (SMS) technology. The fourth was acquirednew knowledge and a skill through technology training. Ranked fifth was increasedproductivity/ profitability. Keep abreast with the latest technology through technology clinic,reduced operation cost on production cost, establishments of FITS databases for easyretrieval and updates of information and participates in the planning process by providingfeedbacks in our information needs ranked sixth, seventh and eighth respectively. v
  • 6. CONCLUSIONS Based on the findings of the study, the following conclusions are arrived at: The FITS Center in Pangasinan are mostly located in the 5th and 6th congressionaldistrict of the province, more than one-half were established year 2007 and have computerunit and printer, less than one-half have internet connections. The farmers satisfied with the information services but least satisfied with technologyservices of the center. The Site Manager revealed that location was one of the factors to be considered in theeffective operation of the center, followed by financial resources. The major problems encountered by the Site Manager in the operation of the FITScenter in Pangasinan boil down to the lack of financial resources that affected the efficientand effective operation of the center Solutions adopted to identified problems by the Site Manager are: local GovernmentUnits to allocate funds for the maintenance and other operating expenses of the center,conduct information dissemination and advocacy program to farmers regarding the provisionof the center, purchase new and modern infrastructures, coordinate with other municipalityand concerned agencies, NGOs for partnership, solicit and purchase additional IEC materialsand/or lobby for sponsorship, recruitment of new personnel to augment manpower needs andlobby for Build, Operate and Transfer (BOT) and Scheme. Farmers identified some benefits they have enjoyed as follows: easy comprehensionof technology, made available in multimedia formats, easy access to experts, firms and vi
  • 7. financial institutions for partnership, Internet link that offers unlimited opportunities toparticipate in e-commerce through quick information access, quick response to query throughshort message service (SMS) technology. acquired new knowledge and a skill throughtechnology training, increased productivity/ profitability, keep abreast with the latesttechnology through technology clinic, reduced operation cost on production cost,establishments of FITS databases for easy retrieval and updates of information andparticipates in the planning process by providing feedbacks in our information needs. RECOMMENDATIONS On the basis of the foregoing findings and conclusions, the followingrecommendations are forwarded: Local Government Unit should be tap to allocate funds for the maintenance and otheroperating expenses of the FITS center to ensure its sustainability. A sound government policymust be geared towards the production and provision of adequate high quality Informationand Communication Technology (ICT) services and equipments that match the demand ofthe clientele. Site Manager should plan their approaches in communication strategies. The focusshould be persuasive and motivational, so farmers will develop faith and high degree ofconfidence of the center. All channel of communication should be employed to reach theend-users. In addition, funds for communication activities must be source out including travelexpenses, operating expenses for the mobility of the extension agents. vii
  • 8. Improvement of information technologies in multimedia formats must be spearheadedas a vital component of all development efforts. These technologies must be in language/dialect easily understood by clientele. Replication of the study is also recommended. viii

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