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IS Undergrads Class 8
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IS Undergrads Class 8

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Transcript

  • 1. The labors of surveillance The ISS Triangle, really Biz strategy Org’l strategy IS strategy analysis Implementation Biz strategy Biz strategy Org’l strategy IS strategy Org’l strategy IS strategy
  • 2. IS strategy --> Biz strategy Implementation Biz strategy Systems thinking Outliars simple measurements Surfacing ? secrets Org’l strategy IS strategy IT and leadership: Metaphor.
  • 3. The two axes of panopticism Visible Unverifiable The panoptic process People control and police themselves • Unverifiable control places the locus of control within the subject ! mind, not guard • In a perfect panopticon, people are unaware of their domination ! they ascribe their behavior to motivation
  • 4. The bases of panopticism People behave according to theory X A corporation’s tools belong to it, not to employees Surveillance is included into the employment contract Examples of surveillance technologies Packet sniffers Log files Desktop monitoring programs Phone recording Closed-circuit cameras
  • 5. Uses of surveillance technologies 78% of all companies use surveillance IT Reviewing computer files: 1 in 3 Video recording: 1 in 8 Reviewing calls: 1 in 9 Reviewing voice mail: 1 in 11 What is identity? Consistent story That we tell ourselves and others About what happened to us and about what he did in the past
  • 6. Why do we need identity? Our brain works with models and needs ontological security Measurement and face Ooooops!
  • 7. Identity and face Face is the sign (+/-) of our ID Human beings need a positive ID We all work very hard at it We breed to remain physically alive, we do facework to remain socially alive
  • 8. Measuring work Vertical Surveillance Peer surveillance The problems of panopticsm Theory X is Compliance, not self-fulfilling commitment
  • 9. Conclusion