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Managing Scope Creep
 

Managing Scope Creep

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How to manage scope creep so it doesn't manage you!

How to manage scope creep so it doesn't manage you!

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    Managing Scope Creep Managing Scope Creep Presentation Transcript

    • Managing scope creep
      Joan Starr, @joan_starr
      California Digital Library
    • Managing scope creep
      What is scope creep?
    • Managing scope creep
      “Scope creep is the pejorative name given to the natural process by which clients discover what they really want.”
      From Hal Helms, A List Apart
    • Managing scope creep
      Scope creep is likely to happen when:
      The scope and requirements documents are unclear or insufficiently detailed.
    • Managing scope creep
      Scope creep is likely to happen when:
      The scope and requirements documents are unclear or insufficiently detailed.
      The users expect something different from what you plan to provide.
    • Managing scope creep
      Scope creep is likely to happen when:
      The scope and requirements documents are unclear or insufficiently detailed.
      The users expect something different from what you plan to provide.
      Project stakeholders are uninvolved until the end of a project.
    • Managing scope creep
      Be prepared!
    • Managing scope creep
      Step 1: At project outset, document
      the scope (what's in AND what's out).
    • Managing scope creep
      Step 1: At project outset, document
      the scope (what's in AND what's out).
      Step 2: Get the scope document approved by all parties from whom you would accept changes (your primary stakeholders).
    • Managing scope creep
      Step 3: Upon receipt of a scope change request, notify all scope signers of the nature of the request.
    • Managing scope creep
      Step 3: Upon receipt of a scope change request, notify all scope signers of the nature of the request.
      Step 4: Perform an assessment of the request, specifying the impact upon budget and or schedule.
    • Managing scope creep
      Step 5: Determine your own recommendation vis-à-vis the request.
    • Managing scope creep
      Step 5: Determine your own recommendation vis-à-vis the request.
      Step 6: Present the assessment and your recommendation to the scope signers for approval or rejection.
    • Managing scope creep
      This technique places the responsibility for any delays or overruns (due to scope change) upon the stakeholders themselves.