How to reduce conflict and workplace stress in your business.
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How to reduce conflict and workplace stress in your business.

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Many of the causes of stress in business are external but the way they are handled will determine the success or failure of your people and business. ...

Many of the causes of stress in business are external but the way they are handled will determine the success or failure of your people and business.

Workplace Stress and Negative Workplace Behaviours create a vicious circle of ever increasing conflict leading to absenteeism, workplace bullying complaints, the loss of valuable employees and the demotivation of the workforce.

Mediation can be a circuit breaker providing an opportunity for the "ring leaders" of workplace conflict to work out how to improve their workplace for everyone.

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How to reduce conflict and workplace stress in your business. How to reduce conflict and workplace stress in your business. Presentation Transcript

  • Conflict and Workplace Stress Reducing the cost and consequence of Conflict Related Stress
  • How stressed are your employees? • The research shows that people working in larger firms are more stressed than small businesses – with 61% of workers in companies with more than 250 employees reporting high levels of stress-related illness • Compared to 54% of small business workers with less than 40 staff. • Plus, 54% of large firms are seeing more stress-related absenteeism compared to 48% of small companies. • Regus research surveyed more than 20,000 workers from 95 countries saw a worldwide trend that stress is causing a worrying increase in absenteeism (49%) that is damaging business productivity.
  • It’s a vicious circle Workplace Stress Behavioural Impacts Worry about job security View slide
  • It gets worse Workplace Stress Behavioural Impacts Bullying Avoidance / Lack of teamwork Destructive Competition Distrust Absenteeism View slide
  • Mediation can break the cycle Workplace Stress Behavioural Impacts Bullying Avoidance / Lack of teamwork Destructive Competition Distrust Absenteeism Strategies to deal with underlying stressors identified e.g. leadership / management training or coaching, process or change / risk management procedures improvement Improved Teamwork Behavioural Protocols Agreed Collaboration Enabled Rebuilt Trust
  • Mediation is not training, coaching or counselling • Your mediator has a depth of understanding and background in business, leadership, management and other disciplines allowing them to help mediation clients identify the root causes of their workplace relationship conflict • You mediator can not do further work with mediation clients in other roles e.g business coach, counsellor or mentor • Your mediator can refer on to other trusted and appropriate service providers
  • What is mediation? • Mediation is a structured and confidential process facilitated by an independent professional mediator. • The goal of mediation is to facilitate the voluntary resolution of disputes by the parties involved. • The output is a workable agreement on specific issues, behavioural protocols and/or communication strategies • The result is understanding of what is driving conflict in your workplace and an action plan to resolve the issues
  • What is Medi8? • Medi8 is an Australia Wide consortium of Independent Mediators • Our Mediators come from wide ranging backgrounds and understand business, leadership and management • Email: office@medi8.com.au • Phone: 03 8370 2301 to find out more about hiring a Medi8 Mediator or if you are a mediator and would like to be part of the consortium