Public Sector Learning


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Keynote at the Learning Pool event, May 2010

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  • Source P K Dick Subject If humans dream of real animals, do androids dream of electric ones? Reality Humans being brought up 'wired' Android no longer replicant human or mechanised biped, but an operating system for mobile telephony
  • * Comprises electronic delivery of training materials, social networking, knowledge management, problem solving, access to the right people * Methods most innovation stuck in primary school learning, while secondary, tertiary and corporate learning is enthusiastic, there's not enough time to create own materials and not enough promotion of existing materials * Consumer interactions: never mind about the iPad (might as well be an iLemon IMHO); most users have a smart phone and are not using that to full potential. Increasing use of cloud for content. Can't exile social networking.
  • Media report analysis on dangers of social Concerns (legitimate) on disclosure of in-confidence info. Need to enable access thru useful interaction design (iPad: Will it blend?)
  • Build it, and they will *not* come Negative value of un-updated sites, poor archiving (TECH LIFECYCLE) Need to align participation with performance measurement as well as time management
  • SMS oriented instructions based on login to tower SMS subscription services for games and interaction Voice2text and text2voice for notes/issue recording/resolution Camera + email + social media (twitpic) to share responses to place Standard web access but ensure it's optimised for mobile!
  • BMW instructions for repair: School based learning using markers: Who is?: where is my nearest...? using google maps TwitAround finds tweets physically near you.
  • Immersive simulations: 2nd Life meetings and training Induction as treasure hunt: SCOOT Brain training for law/rules (with leaderboard) Competitive innovation development (need to reward participation)
  • (Accelerometer based) Nintendo Wii as a tool for learning how to do something in the real world Screen based manipulation of objects in real world for design improvement, perspective
  • Seeing things visually provides new understanding. LIKE THIS:
  • Disorganised wiki Low participation in networks built for interaction No recognition of hours spent with digital tools as being 'serious' learning Focus too much on tools and not enough on needs/outcomes of tech-mediated interactions Lots of opportunities to innovate. Need to grasp these.
  • Value generated by mobile learning Desire for participation Need for easily accessible content/access to people AND CLICK ON THE IMAGE JUST FOR FUN :)
  • Public Sector Learning

    1. 1. Image source: do androids dream of e-learning technique? Joanne Jacobs Social Media Consultant
    2. 2. Index <ul><li>background to the title </li></ul><ul><li>emergent tools/resources </li></ul><ul><li>emergent learning theories </li></ul><ul><li>value of sharing </li></ul><ul><li>barriers to adoption </li></ul><ul><li>barriers to participation </li></ul><ul><li>technology lifecycle </li></ul><ul><li>trends for future of public sector learning </li></ul><ul><li>do androids dream? </li></ul>
    3. 3. do androids dream? Image sources: / , ,
    4. 4. wired beings, wired learning Image sources: ) , , http:// /category/certificate-programs/
    5. 5. eLearning Image source: , http:// Training Knowledge management
    6. 6. eLearning Image source: , Problem solving Social networking
    7. 7. eLearning technique Image source: , http:// / eBooks augmented reality
    8. 8. eLearning technique Image source: =6 , , , games, gesture/surface, data viz
    9. 9. Macro forces Image source: Cloud computing
    10. 10. Macro forces Image source: Open Content
    11. 11. Macro forces Image source: http:// / Creative Commons
    12. 12. Macro forces Image source: Macro forces Digital Economy Act
    13. 13. adoption barriers Image source: strong adoption but only among tech literate
    14. 14. adoption barriers Image source: increased business acceptance, but still concerns over value SOURCE: Cyance Social Media in Business Census 2010
    15. 15. adoption barriers elearning limited by internal policies on media use Image source:
    16. 16. adoption barriers elearning needs to be appropriate Image source: http:// =lAl28d6tbko
    17. 17. participation barriers Image source: If you build it, they will come... NOT.
    18. 18. participation barriers Image source:
    19. 19. participation barriers Source: Give elearning a second chance18 Feb 2010, E-learning is now a combination of self-study, online resources, community/group projects, interaction with an instructor, assessment and finally, transfer. Learning and Development teams need to get the 'magic in the mix' by identifying which different components will make the optimal blend. Instead of providing learning at specific times, their role is to help individuals make the best of the learning that's available and to access it on-demand. They also need to create an environment in which people can work and learn almost seamlessly. Instead of managing the content, they should aim to manage the climate for learning. E-learning has become a vastly different proposition. Will the public sector give it a second chance?
    20. 20. Image source: http:// / , / mobile
    21. 21. mobile Image source:
    22. 22. augmented reality Image source: http:// =P9KPJlA5yds
    23. 23. games Image source:
    24. 24. other tech Image source: http:// =GmqJr2ijKIo
    25. 25. data visualisation Image source:
    26. 26. public sector trends Image source:
    27. 27. do androids dream...? Image source:
    28. 28. <ul><li>Joanne Jacobs </li></ul><ul><li>Social Media Expert Consultant </li></ul><ul><li>Email: </li></ul><ul><li>Blog: </li></ul><ul><li>Twitter: joannejacobs </li></ul><ul><li>Skype: bgsbjj </li></ul><ul><li>Skype-in: (+44) 0208 144 9348 </li></ul><ul><li>Mob: (+44) 07948 318 298 </li></ul>Questions?
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